At the end of our tour around South Africa, we decided to stay for a couple of nights at the Sheraton prior to flying home. We choose this hotel due to the proximity of the Union buildings and the historic surroundings, also we thought it to be a 5 * hotel.
Surprisingly isolated from shops, malls,and almost all other tourist sights (except for great views of the Union Buildings) the Sheraton is a hotel with a firm diplomatic and business core,
The Sheraton is a bit spoilt ,and definitely needs some sharp competition from another 5* hotel to wake it up, and some of its staff, from its soporific state. It seems to rely on being the place for S A Government officials and business of all type to happen, (hopefully all legitimate).
That said the rooms were very good, except no sound on the television,( anywhere in the hotel), and gadgets galore , some even had instructions on how to use them!
Good bar with ,strangely, a la carte menu (limited). Excellent piano player.
The restaurant was a vast Savannah of a place: well run , almost empty, themed nights (ie curry from previous nights left overs), good wine list, excellent waiters.
And that was the mark of the Sheraton, for every good feature there was something rather annoying (eg the live band at the function outside, so loud that conversation in bars was impossible - goodness knows what it was like in the hotel rooms surrounding the temp bar). Similarly, the staff were either excellent or very poor. Interestingly the best staff were the room maids and luggage men, as well as the waiting staff.
A very mixed stay; and at times we did feel that we really were not welcome there.