I looked around at different hotels for my stay in Pretoria, City Lodge won because of the closeness of the small shopping mall and location for heading out.
Pretty much you turn in the Shopping Centre and the hotel is on the left hand side, they have a man on a "temporary gate" stopping casual shoppers from using the hotel car park. I drove and was swiftly allowed entrance and I parked in the good sized underground car park.
I'm not sure what it is with South Africa and Hotel Reception but rarely do you get a "great service" and City Lodge continues with the relatively bland service at their reception. They will help you, but when they are ready and it seems to be a time of day thing to how helpful they are willing to be.
The hotel is clean and appeared well maintained in all areas, my room was a good sized and very clean including the bathroom. All facilities were working which included a good size safe, good aircon, reasonable TV, a good sized working desk with International Power sockets and a good desk light.
Whilst the room was fine, it is a "noisy" hotel and by that I mean you hear pretty much everything from adjacent rooms and those above you. It is a thinly constructed building, which radiates noise. This is further exasperated by the single glazed glass windows which keeps little if any outside noise out.
The room I had on the 2nd floor was always cleaned and made up by my return, I didn't see any plates hanging about outside rooms. I did hear the maid drop some once though but was all cleared by the time I hit the corridor.
Breakfast between 6-9am on weekdays gave a good choice of food, the happiest person I met in the hotel was the Chef at breakfast. There were always lots of waitresses, unfortunately you had to chase them for any service such as Coffee or Tea as they congregated together. Even with an occassional supervisor / manager at breakfast, service does not improve and I failed to see the benefit she bought. However I always finally got my tea or coffee, it would just have been nice for them to tour the tables to see if anyone wanted service!
The hotel does do light snacks between 12pm and 10pm, although I would highly recommend you walk out of the hotel into one of the many good restaurants in the adjacent Lynnwood Mall.
Outside of those times you are restricted to their limited vending machines, there is a sign which says "ask at reception for change". Each time I asked reception, they didn't have any change and there was no effort to get any for the next time. Perhaps remove the sign, or provide a change machine or move to 24x7 room service?
There is an outside pool, I didn't use it but it looked fine and there was outside seating.
Whilst it wasn't the best hotel I've stayed in, I've still given the Hotel a "Very Good" as it delivered on what I expected for the price and description. With some tweaks here and there it can become a lot better.
- Official Description (provided by the hotel):
- Located in the new Lynnwood Bridge complex, City Lodge Lynnwood adds a much-needed business and leisure accommodation dimension to the eastern side of Pretoria. Its 205 tastefully decorated bedrooms are complemented by three board/meeting rooms, a coffee shop, a fitness room, a swimming pool and wireless internet throughout the hotel. The hotel is close to the world renowned CSIR, a short drive from the Union Buildings, Pretoria’s CBD and the city’s other cultural, shopping and entertainment facilities. It is also ideally situated for easy freeway access to Johannesburg, OR Tambo Airport and Polokwane. ... more less
- Reservation Options:
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- Also Known As:
- City Lodge Lynnwood Hotel Pretoria