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“Fair Hotel” 3 of 5 stars
Review of Holiday Inn Express Pretoria-Sunnypark

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Holiday Inn Express Pretoria-Sunnypark
3.0 of 5 Hotel   |   C/O Jeppe and Trevenna | Sunnyside, Pretoria 136, South Africa   |  
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Ranked #15 of 66 Hotels in Pretoria
london
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Fair Hotel”
3 of 5 stars Reviewed March 25, 2013

Ok hotel. In a quiet area with direct access from hotel to a mall. Not a great range of shops. Quite a few nice places to eat.
Rooms were small.
Get a higher floor. I had to change rooms as I found hotels on lower floors were a bit depressing and dark! The bed was comfortable. Breakfast was good.
Hotel is a short taxi ride to a Tain station into Johannesburg with regular service.

  • Stayed April 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review, April 11, 2013
Dear mandi2007,

Thank you for posting a review of our property. It is good to know that you found the breakfast served to be at par with your expectations. I apologize that the room you were given did not completely meet your standards. We take all reviews negative or positive very seriously and your feedback will help us improve for our next guest or your next visit.

Thank you again for your review and we hope to have an opportunity of welcoming you back again soon.

Sincerely,

Pam G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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65 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Brasília
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 25, 2012

It's a nice hotel for business trips. The hotel is in a quiet area, so you can sleep well. It's also near the DTI and another public agencies of SA, so you can go there on foot. There's also a mall next to the hotel, where you can find restaurants, drugstores and other services. The rooms are a little small, but new and clean. Breakfast is ok. There's also free internet in the rooms, but limited to some MB - for those who want just read and answer e-mails, it's ok. Otherwise, you can buy some extra internet time.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 11, 2012

stayed here over the long weekend in september,asked for a family room but got a room with a double bed and sleeper couch which we had to make and had to dress the couch as well for the night,the aircon didnt work in my room when i did inform them when i arrived ,i was told it takes time to come on.The breakfast is not one of the greatest,definetly wouldnt go back ,surrounding is not to my liking ,way too many people lurking around.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review, October 26, 2012
Dear Wahida H,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry about the air conditioning and for the poor breakfast selection. We will look into this. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
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San Diego, California
Top Contributor
280 reviews 280 reviews
221 hotel reviews
Reviews in 191 cities Reviews in 191 cities
228 helpful votes 228 helpful votes
5 of 5 stars Reviewed October 6, 2012

We loved the location of the Holiday Inn Express Pretoria with easy acces from the highway when coming from Jo´burg. There is a mall attached to the hotel, where we had a good dinner in pub type restaurant. The room was spacious and parking was free.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cape town
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 30, 2012

I keep coming back to this hotel because it is nice and central, very good from which to conduct our business around Pretoria. It is adjoined by a mall, so you have easy access to a variety of food if you prefer to eat outside the hotel. Great rooftop pool too.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire, Connecticut
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 3, 2012

I booked a group stay at the Holiday Inn Express in Pretoria based on reviews from Tripadvisor. When we arrived I was pleasantly surprised at how updated and nice the hotel was. The location was central, and the attached shopping mall offers many food options (costs less than the hotel restaurant).

The one issue that we had was when we checked in- our initial room did not have a knob to turn on the shower. After calling down to the front desk, a maintenance person did not come up until after we went down ourselves. We were eventually moved to another room (it wasn't that big of an inconvenience but worth noting).

Notes:
Pool was under a two day maintenance while we were there but was surrounded ya nice patio.
The higher floors have a great view of the Union Building (especially in the evening).

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Top Contributor
68 reviews 68 reviews
54 hotel reviews
Reviews in 44 cities Reviews in 44 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 11, 2012

The hotel is OK, bit hard to find if you put "holidayInn, Pretoria" into your sat nav. You would be led to two other places where hotels of other brand are located. Hotel itself is clean and quite above HI Express standards I know from UK. There is no gym or pool but common area is good, also rooms are more of US than UK HI Express size. The hotel is attached (there is direct walkaway) to shopping center and parking so if you do not like hotel's restaurant you have more choices handy.

Staff was helpful and nice, the only conflict caused by false information of car park operations was sorted out quickly and efficiently.

Area of "Sunnypark" around the hotel is bit of local nightlife spot, to not say red light district but if you stick to hotel and shopping center you are safe.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Pretoria-Sunnypark

Address: C/O Jeppe and Trevenna | Sunnyside, Pretoria 136, South Africa
Phone Number:
Location: South Africa > Gauteng > Pretoria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Pretoria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Pretoria-Sunnypark 3*
Official Description (provided by the hotel):
The newly built Holiday Inn Express Pretoria Sunnypark is ideally located in the heart of the Capital City of South Africa, Pretoria. Located above the newly renovated cosmopolitan Sunnypark Shopping Centre. The Holiday Inn Express Pretoria Sunnypark is surrounded by embassies, consulates, goverment departments and historical buildings. ... more   less 
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Also Known As:
Holiday Inn Express Pretoria-Sunnypark Hotel Pretoria

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