We stayed recently for a few nights and do appreciate the host Dean and his enthusiastic staff for creating a service oriented atmosphere.
Housekeeping staff could have been trained better - no replacement soap a couple of days in a row, bath gel, shower cap etc.
Only 4 meals on the menu is a limitation, and while the meat was good the sides we had were stock standard and pretty uninspired so only ate there once. a bit difficult to find other restaurants in the area so left feeling disappointed having gone without a really good meal when in Pretoria.
Room was fine but nothing special. A balcony on the side with a view would have been nice. Hard to get the right temperature in the shower. Breakfast was ok. Doesn't seem 4 star standard.
Not able to use the gym (2 machines) when we wanted because of private function.
I stayed here because of it's great reviews but the reviews do over-rate this place. Standards of accommodation and service in the area are improving so was left thinking it was expensive for what you got.
Dean does seem like a person who will take this advice on board and try and improve. Wish him the best in doing so.
- Official Description (provided by the hotel):
- Aluvi is a Small Boutique style hotel with a spa. Situated above the Moreletta River with spectacular views of Pretoria.Aluvi offers an executive bar, Restaurant with a mini a la carte menu, outdoor pool, heated Jacuzzi, Spa treatment room and of course the Gecko Room with glass panels overlooking Pretoria while enjoying a refreshing beverage.All rooms are en suite and have airconditioning, free top of the range ammenities as well as complimentary tea / coffee in the rooms. ... more less
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