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“Great Boutique Hotel” 5 of 5 stars
Review of Lombardy Boutique Hotel & Conference Centre

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Lombardy Boutique Hotel & Conference Centre
5.0 of 5 Hotel   |   Plot no 4, Lynnwood Road | Tweefontein, Pretoria 1033, South Africa   |  
Hotel amenities
Ranked #16 of 66 Hotels in Pretoria
Kernersville, North Carolina
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Great Boutique Hotel”
5 of 5 stars Reviewed November 13, 2012

A super nice hotel with all the ammenities. The service was excellent. We dined in the hotel. The food was outstanding and the service matched. Highly recommend for a quiet place to have a really nice dinner and a good night's rest.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryno B, Front Office Manager at Lombardy Boutique Hotel & Conference Centre, responded to this review, December 18, 2013
Dear Judy49255,

Thank you for taking the time to share with us you thoughts about you stay and the hotel. We are pleased to hear that you had a pleasant stay with us and were impressed with the amenities.

Thank you for providing us with feedback about the rooms, we appreciate all the feedback we get which will help us in our on-going efforts to improve our service.

We look forward to welcoming you back for your next visit to Pretoria

Warm regards,

Ryno Badenhorst
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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28 reviews from our community

Traveler rating
    14
    7
    5
    1
    1
See reviews for
2
18
1
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Pretoria
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
Reviews in 11 cities Reviews in 11 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 10, 2012

Very relaxing hotel with a great atmosphere. Dining is superb! Rooms anr clean and very comfortable, and the newer rooms are very tastefully decorated. The old rooms outside the coutyard need an upgrade, but are clean and comfortable. Great place for a night or 2 of peace and some fine dining!

Room Tip: New rooms are superb (Superior rooms).
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryno B, Front Office Manager at Lombardy Boutique Hotel & Conference Centre, responded to this review, December 18, 2013
Dear TradewindExplorer,

Thank you for taking the time to share your hotel experience with us and giving feedback on the dining services available.

I’m really glad your overall expectations were met and that everything you needed was provided.

We are looking forward to your next visit.

Warm regards,

Ryno Badenhorst
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 6, 2012

We had an overnight stay which felt more like a weekend away! My compliments to the friendly staff for making our stay so enjoyable. Room was spacious enough, yet cosy & comfortable (loved the plunger coffee!) and bathroom well equipped. The food quality & presentation was excellent - we dine out a lot and admittedly, expect a high standard and quality - beautiful presentation is a bonus!
Also visited the Soulstice Spa next to the hotel where I've had the best facial in years! Very spacious & modern, serene and welcoming is best to describe this spa. Thoroughly enjoyed our massages as well. Have already decided to visit both hotel & spa again later in the year.
I'm definitely proud that our South African hotels can compete with the best in the world!

Room Tip: A good mattress, separate shower & good quality coffee is our main requirements - after all, you...
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryno B, Front Office Manager at Lombardy Boutique Hotel & Conference Centre, responded to this review, December 18, 2013
Dear JustJudi,

Thank you for staying at the Lombardy Boutique Hotel and providing us with feedback on your stay, especially since your response is such a wonderful compliment and a true reflection of all associates’ true commitment and dedication to provide the best service all our valued guests expect and have come accustomed to.

It was such a pleasure having you here and we are looking forward to your next visit.

Warm regards

Ryno Badenhorst
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 8, 2012

As a businessman that does not always get to spend quality time with the family, the occasional romantic getaway is important to me. Lombardy Boutique Hotel offers the perfect retreat, with excellent service, and very clean and tidy. Though I did feel forgotten about at one stage while having dinner. Their facilities are of the highest quality and another thumbs up from me for the business man or romantic getaway, not for a jolly time with the crowd.

  • Stayed July 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryno B, Front Office Manager at Lombardy Boutique Hotel & Conference Centre, responded to this review, December 18, 2013
Dear Mouritz,

Welcoming you as our guests was a great honor and it's wonderful to know that you had a very pleasant stay and enjoyed your meals at the restaurant by friendly associates.

Thank you for highlighting the slow restaurant service. More emphasis will certainly be placed on improving this process.

Warm regards,

Ryno Badenhorst
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pretoria, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2012

We were so blessed to get married at Lombardy. Needless to say we made the booking quite late and were a bit disorganised! But the team (especially Madelie) really went out of their way to make our day special. The food was spectacular, all the guests agreed. And the service was great. We were offered complementary accommodation in their honeymoon suite which was stunning!!! It's a pity we had to leave early in the morning to catch our flight as i'm sure the breakfast would've been terrific.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boksburg, South Africa
Top Contributor
71 reviews 71 reviews
26 hotel reviews
Reviews in 33 cities Reviews in 33 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 22, 2012

One night stay with my husband was a little short, could have had two nights. Staff pleasant but a little scarce at times. Rooms lovely, big and clean. Wasn't keen on the view from our mini patio (just grass and trees, no flowers or garden). No bar or cocktails available. Dinner at the small restaurant was a bit of a let-down. We sat outside and had a couple of drinks before dinner, when we got up to go shower/change the waiter placed a 'reserved' sign on our table and promised to keep it, when we returned half hour later there was another couple sitting at our table! We sat inside and were given our menus, waited a long while before a waiter took our order for food and wine. Starters were good. Mains not so good, my Rump Steak was bland, my husbands Sole was sent back to kitchen (rotten) and was replaced with Fillet Steak (good) but no starch was given only a small dish of steamed vegetables. Dessert was nice. Slept well in lovely big bed.

Room Tip: The hotel is very quiet and private so any room will do.
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  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pretoria, South Africa
Top Contributor
74 reviews 74 reviews
23 hotel reviews
Reviews in 36 cities Reviews in 36 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 12, 2012

We only had a one night (Saturday night) stay over at Lombardy but it was enough have a good rest. The service was very good and they were very accommodating when we requested a late check out on the Sunday as we wanted to have a treatment done at their new spa (Solstice spa was fantastic). The service at the restaurant was a bit slow but the quality of the food made up for it - every meal we had in the restaurant was top quality.

The only drawback was the sleep quality - we were woken by the auto air freshener that works on a timer and started quite early in the morning and was loud enough to wake us. Ask for this to be adjusted for a bit later in the morning.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lombardy Boutique Hotel & Conference Centre

Address: Plot no 4, Lynnwood Road | Tweefontein, Pretoria 1033, South Africa
Location: South Africa > Gauteng > Pretoria
Amenities:
Beverage Selection Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 66 Hotels in Pretoria
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Lombardy Boutique Hotel & Conference Centre 5*
Number of rooms: 20
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