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“Couples stay” 5 of 5 stars
Review of Peermont Mondior at Emperors Palace

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Peermont Mondior at Emperors Palace
4.0 of 5 Resort   |   64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa   |  
Hotel amenities
Ranked #11 of 24 Hotels in Kempton Park
Certificate of Excellence
Johannesburg, South Africa
1 review
“Couples stay”
5 of 5 stars Reviewed March 24, 2014

We had a great time.
The room was neat and tidy.
Aircon worked just fine
Comfortable bed and pillows
Location was fine, no problem getting there
Dinner was fabulous - very delicious
Breakfast was great.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmperorsPalace, Manager at Peermont Mondior at Emperors Palace, responded to this review, April 24, 2014
Dear Guest

Thank you for your kind comments and for staying with us!

We are looking forward to welcoming you back soonest

Kind Regards

Anna-Lize Scully
Hotel Casino Conventions Resort
011 928 1732
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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486 reviews from our community

Traveler rating
    145
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    102
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    20
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Durban, South Africa
1 review
4 of 5 stars Reviewed March 22, 2014

Good hotel,clean and a great choice for breakfast.Very handy for the casino and outside eating areas which where well priced considering the location.First time here but would return if ever in the area again

Room Tip: Don't expect a late drink as the bar shuts very early and the bar staff could do with some train...
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  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
1 review
4 of 5 stars Reviewed March 19, 2014

The service at the hotel is generally very good across all areas. The hotel is located to nice restaurants and the hotel provides meal vouchers that you can use at any of the hotels located within the Emperors Palace complex which is fantastic. The Chinese restaurant however is excepted. Movement around the complex is possible even with the worst weather thanks to a network of corridors linking the whole complex together. The breakfast provides a very wide range of hot and cold foods fitting whatever tastes you may have.

I especially found the courtesy bus very efficient and convenient with its 20 mins run to and from the airport. The access to the Gautrain rail is also convinient and you can purchase a ticket to say Sandton right within the complex. Also very convenient is the forex exchange within the complex which is open very very late and open very early. I managed to change money at one am on one instance. Overall this is a very good offering and the supplementary services make for a great value return on expense. The only downside is that the complex is situated close to the airport and is far from places like Sandton but with the highway quite close that shouldn't be a problem.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
1 review
4 of 5 stars Reviewed March 13, 2014

nice, can impove Vegee dishes. I would suggest that breakfast can have a beryani . I FOUND THE staff just amazing(friendly, courteous and extremely helpful). My door card was not working and i just asked a staff member who was walking buy to assist and she checked and said it was the battery power on the door itself and went immediatley into the next room and phoned for help. She than went away and returned with a key to let me in and indicated that a staff will fix it shortly. When i returned from conference a few hoyrs later, everything was sorted and my existing card worked. well done to the staff concerned and to hotel management for instilling such customer orientated values in the employees.

Room Tip: have more dstv movie channels and zee tv channels--
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  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caron c, Manager at Peermont Mondior at Emperors Palace, responded to this review, March 14, 2014
Dear Valued Guest

Thank you for expressing your gratitude and satisfaction regarding your recent stay at the Peermont Mondior Hotel at Emperors Palace. It is truly a pleasure to know that the hard work and commitment of our staff was instrumental in that success.

Your kind comments regarding your stay have been forwarded to the General Manager of Hotel & Resort Operations and you may rest assured that the staff will be commended for their efforts during your visit.

Thank you for your patronage of Peermont Hotels. We look forward to an opportunity to assist you in the future.

Sincerely,

Caron van Rooyen
Hotel Operations Manager
Emperors Palace
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Gauteng
1 review
5 of 5 stars Reviewed March 4, 2014

Peermont Mondior @ Emperors Palace is highly recommended. The staff is highly friendly and professional. The atmosphere and quality of the rooms are beyond perfect. Only one nights stay feels like you've spent a whole weekend far away from home :-) Will definitely call again.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caron c, Manager at Peermont Mondior at Emperors Palace, responded to this review, March 14, 2014
Dear Valued Guest

Thank you for expressing your gratitude and satisfaction regarding your recent stay at the Peermont Mondior Hotel at Emperors Palace. It is truly a pleasure to know that the hard work and commitment of our staff was instrumental in that success.

Your kind comments regarding your stay have been forwarded to the General Manager of Hotel & Resort Operations and you may rest assured that the staff will be commended for their efforts during your visit.

Thank you for your patronage of Peermont Hotels. We look forward to an opportunity to assist you in the future.

Sincerely,

Caron van Rooyen
Hotel Operations Manager
Emperors Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
2 reviews
5 of 5 stars Reviewed March 3, 2014

My stay at Mondior was a wonderful experience that truly exceeded all expection. The hotel itself is magneficent, but what made it even more pleasurable was the superior service I received from my booking agent as well as all the staff af the hotel-they were friendly, efficient and professional. Thank you Mondior for the wonderful reception and service- I am absolutely delighted and satisfied.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caron c, Manager at Peermont Mondior at Emperors Palace, responded to this review, March 14, 2014
Dear Valued Guest

Thank you for expressing your gratitude and satisfaction regarding your recent stay at the Peermont Mondior Hotel at Emperors Palace. It is truly a pleasure to know that the hard work and commitment of our staff was instrumental in that success.

Your kind comments regarding your stay have been forwarded to the General Manager of Hotel & Resort Operations and you may rest assured that the staff will be commended for their efforts during your visit.

Thank you for your patronage of Peermont Hotels. We look forward to an opportunity to assist you in the future.

Sincerely,

Caron van Rooyen
Hotel Operations Manager
Emperors Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 3, 2014

This a Transit hotel - not for general use. The rooms are very small (two people in the room is almost impossible) and the bathroom is also very small. Rooms on the highway side are noisy and you cannot leave the window open if you want to sleep. Hotel is old and needs refurbishing. Service is average in the hotel, except for the restaurant. Breakfast was great and the service excellent. If you have a conference in Emperors, stay somewhere else and commute. Front desk service leaves much room for improvement - leave extra time to check-out.

Room Tip: Ask for a room on the back of the hotel, not facing the highway
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  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caron c, Manager at Peermont Mondior at Emperors Palace, responded to this review, March 14, 2014
Dear Valued Guest

Firstly thank you so very much for taking the time to give us a review regarding your recent stay at the Peermont Mondior Hotel, I trust that you had a good trip home and a memorable and enjoyable trip to South Africa. I sincerely thank you for making Emperors Palace your “home away from home” and it’s really good to see that your stay with us was comfortable. Your comments regarding the issues you experienced at the hotel have been forwarded through to the relevant management so that they are made aware of this feedback and can rectify the problem, I promise you that this is not the standard of service we afford our guests at Emperors Palace and I sincerely apologise for this.
Once again, thank you so much for rating us so highly and I look forward to welcoming you back to Emperors Palace in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Peermont Mondior at Emperors Palace

Address: 64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Casino Hotel in Kempton Park
#6 Spa Hotel in Kempton Park
#7 Romantic Hotel in Kempton Park
#7 Luxury Hotel in Kempton Park
Price Range (Based on Average Rates): $
Hotel Class:4 star — Peermont Mondior at Emperors Palace 4*
Number of rooms: 150
Official Description (provided by the hotel):
Hotel facilities include: Bar and Lounge (Silver Moon), Breakfast Restaurant (Oriana), Baby sitting services, Business Centre, Helipad, Secure parking, Complimentary shuttle service to and from the Airport, Wireless Internet access in public area. ... more   less 
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Also Known As:
Peermont Mondior At Emperors Palace Hotel Kempton Park
Mondior Concorde

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