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“Ups and Downs” 3 of 5 stars
Review of Peermont D'oreale Grande at Emperors Palace

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Peermont D'oreale Grande at Emperors Palace
5.0 of 5 Hotel   |   64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa   |  
Hotel amenities
Ranked #6 of 23 Hotels in Kempton Park
Johannesburg
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
“Ups and Downs”
3 of 5 stars Reviewed April 1, 2014

To be frank, Emperor's and others like it are not my favourite. A bit tacky, but price, versus location, makes this hotel a viable stay over, if you need to be close to the airport. On check in I was sent to fifth floor. Wow ~ an upgrade and fancy check-in! The dedicated lounge is quite nice and you can snack and drink there to your heart's content. Snacks of a reasonable standard, but poorly serviced and dips must have endured the day, as they had thin crusts on them (just like home). Rooms are fine and general service reasonable, but my dinner was dreadful (in room). The fries would have shamed a corner cafe (soggy, grey, rubbish) and the lamb chops were overcooked (or heated) to an extent that they were inedible. Too hard to make a thing of it, so drank the wine and went to sleep. Breakfast in the lounge was a totally different experience. Really good. The place needs a make over, despite its popularity.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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534 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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English first
Shiraz, Iran
Top Contributor
55 reviews 55 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 31, 2014

I spent 2 night in this hotel .it is well decorated specially the lobby, rooms are good and clean the service is good and the breakfast has agood variety .the hotel is linked to casino and afood court where you can find everything .the location is near to airport but far from johansbourg itself

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Top Contributor
65 reviews 65 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 29, 2014

Our second stay in South Africa and overnight stay at this great hotel. We enjoyed a fabulous breakfast and dinner before we travelled on.

The rooms here are fantastic, very luxurious, as are the bathing and showering options. The pillows and beds are so comfortable and really, there's just nothing to dislike.

The staff are outstanding in their service and we unreservedly recommend this Hotel.

Room Tip: Club rooms offer a very nice Club Room for a quiet breakfast, coffee and snacks during the day and d...
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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EmperorsPalace, Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review, April 11, 2014
Dear Guest

Thank you for visiting us again and we are looking forward to seeing you soon!

Kind Regards

Anna-Lize Scully

Guest Relations Manager
Emperors Palace Hotel Casino Conventions Resort
+27119281732
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
midlands
Top Contributor
55 reviews 55 reviews
34 hotel reviews
Reviews in 41 cities Reviews in 41 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed March 27, 2014

We stayed just the 1 full day & night at this very well located hotel . Enjoyed our room which was on club floor hence a great view of the water fountains and buildings...Attached are several excellent eateries within a huge casino complex. The eateries are really good and excellent value ...unbelievable. Especially as the sterling is stronger then the Rand.
A very clean hotel with very good service .

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pretoria
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2014

As always, the hotel more than lived up to it's expectations of a five star rating. not only is the staff caring, one feels totally at home and yet spoiled when one gets to see their pillow menu and of course their Club lounge is utterly fabulous.

Room Tip: Bar fridge is slightly expensive.
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centurion, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 24, 2014

We had a lovely time. We chose their Perfect Date package for a one nights' stay in a king room. Although their king room is smaller than I expected, it was very clean, relaxing and romantically decorated. Check-in and check-out was very fast and efficient and very friendly service too.

If you want to use the free wi-fi, make sure to ask for a voucher for every person staying in the room, only one device can use one voucher number.

The dinner included was average and not what I expected from a five star hotel. We decided not to have breakfast, so I'm not sure how that was.

One other thing was that the television channels were very grainy and almost static, looking like the channels weren't tuned in proplery or the cable connection was very bad, couldn't watch tv because of that.

The atmosphere at the casino and entertainment area was great and at twelve thirty in the morning it was still quite busy and a lot of people to be seen. It was overall a good experience. The movies were good as well.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmperorsPalace, Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review, April 11, 2014
Dear Guest

Thank you for making us your preferred residence whilst relaxing!

We have taken note regarding the television and will make sure that all is in order when visiting again

Have a lovely day further

Kind Regards

Anna-Lize Scully
Guest Relations Manager
Emperors Palace Hotel Casino Conventions Resort
+27119281732
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suva
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 23, 2014

Very conveniently located at a few minutes shuttle ride from/to the airport. Luxury ambience, with a casino and arcades next door.

Rooms are of excellent quality and very quiet in spite of the proximity to the airport. Full A/C and WI-FI facilities

Breakfast has a good variety of options.

Free shuttle to the airport is frequent, around the clock, although you have to stop in several hotels within the compound.

Price is very reasonable considering the quality offered. Ideal for my (or yours) next stopover at J'Burg!

Room Tip: Book in advance and upon arrival ask for the hotel shuttle station Inquire about the time of departu...
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmperorsPalace, Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review, April 11, 2014
Dear Guest

Thank you for your kind comments received

We are looking forward to welcoming you back soonest!

Kind Regards

Anna-Lize Scully
Guest Relations Manager
Emperors Palace Hotel Casino Conventions Resort
+27119281732
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Peermont D'oreale Grande at Emperors Palace

Address: 64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Kempton Park
#5 Romantic Hotel in Kempton Park
#5 Luxury Hotel in Kempton Park
#9 Business Hotel in Kempton Park
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Peermont D'oreale Grande at Emperors Palace 5*
Number of rooms: 192
Official Description (provided by the hotel):
Peermont D'oreale Grande at Emperors PalaceDiscover untold luxury and regal comfort...the 5-star Peermont D'oreale Grande hotel at Emperors Palace is conveniently located next to OR Tambo International Airport in Johannesburg. The hotel features 192 elegant rooms and suites all lavishly furnished in superior style. The opulent surroundings are complimented with state-of-the-art facilities for added ease and comfort. Dine at the elegant Aurelia's restaurant, indulge your senses at Octavia's Sensorium health and beauty spa or sip on a cocktail while watching the African sunset kiss the earth goodnight at Neptune's Pool Bar. Guests also have access to the casino, dining and entertainment facilities of the resort. If meetings, conferences, events or weddings are a focus, Emperors Palace presents the ultimate venue. ... more   less 
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Also Known As:
Peermont d`Oreale Grande At Emperor`s Palace Hotel Kempton Park
d Oreale Grande Hotel

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