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“Good Services, Comfortable Rooms, Near the Airport, Expensive” 4 of 5 stars
Review of Peermont D'oreale Grande at Emperor's Palace

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Peermont D'oreale Grande at Emperor's Palace
5.0 of 5 Hotel   |   64 Jones Road | Emperor's Palace, Kempton Park 1620, South Africa   |  
Hotel amenities
Ranked #5 of 23 Hotels in Kempton Park
Pender, Nebraska
Top Contributor
72 reviews 72 reviews
29 hotel reviews
Reviews in 46 cities Reviews in 46 cities
29 helpful votes 29 helpful votes
“Good Services, Comfortable Rooms, Near the Airport, Expensive”
4 of 5 stars Reviewed May 12, 2012

This hotel is fantastic should you have the means to visit. I found myself here on business and, even on the weekend, they had all the services you would expect from an upscale hotel. I arrived after 7:00 pm and needed a shirt pressed. They had it back to me within an hour. There's plenty to do as there are many restaurants and a casino attached. The breakfast is included with the room rate and is quite good. It is a short drive from the airport in Johannesburg, or they offer a shuttle.

Room Tip: Some rooms have two twin beds pushed together, others have queen beds. They are more than accommoda...
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  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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457 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Centurion, South Africa
Top Contributor
216 reviews 216 reviews
56 hotel reviews
Reviews in 76 cities Reviews in 76 cities
186 helpful votes 186 helpful votes
5 of 5 stars Reviewed May 10, 2012

This world class hotel does not only offer the finest 5 star accommodation, it also provides REAL VIP treatment if you overnight there for a special occasion. My wife and I decided to spend our wedding anniversary there, and were totally overwhelmed by the treatment received. We were welcomed in their normal warm and efficient way at reception and accompanied by a very friendly and helpful porter to our room. Upon reaching our room we were thrilled to discover that we had been upgraded to an executive suite. My wife was totally overcome with emotion to view our specially prepared room. A basket containing champagne and snacks was placed in the entrance area, while the bedroom and bathroom was beautifully decorated with rose petals. Our gowns and slippers also neatly placed out for us. We enjoyed dinner at our favourite South African restaurant, Aurelia’s, located inside the D’oreal Grande. A most enjoyable evening was concluded with my wife and I relaxing in the Jacuzzi bath that this suite offers, enjoying a bottle of champagne!
Thank you Dóreal Grande for providing us with a wonderful, relaxing and romantic stay that turned our 5th wedding anniversary into a most memorable occasion.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brisbane
Top Contributor
64 reviews 64 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 2, 2012

We stayed at this Hotel for 1 night prior to our departure to a Game Reserve.

Very luxurious room and fittings, very comfortable bed and soft towels with good bath amenities.

We hosted dinner that night with a resident relative of Johanesburg and between us enjoyed an absolutely perfect dinner of Karoo rosemary lamb and Kingclif fish. A bottle of excellent pinotage complemented our meal. Breakfast next morning was a delight! Many buffet choices and a lovely garden view.

Value here is excellent and all staff were extremely friendly and efficient. Recommend highly.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago
Senior Contributor
46 reviews 46 reviews
40 hotel reviews
Reviews in 34 cities Reviews in 34 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 30, 2012

I stayed at this hotel for 1 night because of a flight layover. It is a 5 minute drive from the airport and the hotel has a free shuttle that runs every 20 minutes.m. The staff was friendly and rooms were updated and clean. The hotel is connected to a casino, mall and food court so there are many options for the evening. With our package, breakfast was included. There was a great breakfast buffet with made to order hot items and a wide choice of fruits, breads, juices and yogurts. We needed to coordinate a last minute visit to the airport trave Clinic. The staff was so helpful in setting up transport and calling the clinic for us. Great job!

I actually wish I had a little more time at the hotel to explore the pool and spa.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New Delhi, India
Top Contributor
50 reviews 50 reviews
36 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 28, 2012

The hotel is part of a huge complex of casino called Emperor's palace. Very busy and lively place with several restaurants to choose from. There are other hotels too within the complex but this is suppose to be the most luxurious. Having said that it certainly is very nicely made and oozes with luxury.

I had booked an executive suite (ZAR 3540 per night) and upon check in got upgraded to one of their Presidential suites (room 515). The room was top notch with fabulous facilities like sauna, Jacuzzi, Large sitting room with a proper bar.

The check in to check out everything was smooth in the hotel and I faced no problems during my stay but that does not make a great experience. Small things like being able to check in the room or even escorted and explained about the various features of the room, Hotel staff smiling and greeting you when they pass by in the lobby, attentive and consistent service of the service staff at breakfast, a good concierge service, and several things like that make a great hotel which unfortunately this hotel lacks completely. Thus I say software is average. I travel 120-140 days a year and stay in 5 star hotels worldwide and this hotel is certainly there as far as room quality goes but service needs improvement.

Good:
Room
Location - being in a big complex it is buzzing
Breakfast - Very good
Airport shuttle is good
Excellent shower

Bad:
No real concierge service just some helpful trasport staff who have no clue about things
Average turn down service - Didn't bother to change the towels and just made the bed
Min bar - wat mini bar, empty fridge and you need for call room service even for extra water

Room Tip: if you wanna splurge on suite then book the presidential suite. The room just amazing.
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  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Campinas, SP
Top Contributor
68 reviews 68 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 21, 2012

there are three diferents hotels in this same casino area, so to just use the casino, you`ll find a better price, just for the confort, the price still high!!!

  • Stayed April 2012, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Cape Town Central, South Africa
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 3, 2012

Had a good stay.Nice swimming pool.Complimentary airport shuttle was a bonus. Staff could be more friendlier and more attentive.Asked for an iron and board,only received it half hour later after asking for it the second time,only to receive a broken iron.Staff were also very noisy early in the morning as well as someone talking on a two way radio.In general a good hotel and value for money.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Peermont D'oreale Grande at Emperor's Palace

Address: 64 Jones Road | Emperor's Palace, Kempton Park 1620, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Kempton Park
#4 Romantic Hotel in Kempton Park
#4 Luxury Hotel in Kempton Park
#9 Business Hotel in Kempton Park
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Peermont D'oreale Grande at Emperor's Palace 5*
Number of rooms: 196
Official Description (provided by the hotel):
Peermont D'oreale Grande at Emperors PalaceDiscover untold luxury and regal comfort...the 5-star Peermont D'oreale Grande hotel at Emperors Palace is conveniently located next to OR Tambo International Airport in Johannesburg. The hotel features 196 elegant rooms and suites all lavishly furnished in superior style. The opulent surroundings are complimented with state-of-the-art facilities for added ease and comfort. Dine at the elegant Aurelia's restaurant, indulge your senses at Octavia's Sensorium health and beauty spa or sip on a cocktail while watching the African sunset kiss the earth goodnight at Neptune's Pool Bar. Guests also have access to the casino, dining and entertainment facilities of the resort. If meetings, conferences, events or weddings are a focus, Emperors Palace presents the ultimate venue. The hotel features (196 rooms) with 140 Classic rooms, 29 Deluxe rooms, 11 Superior suites, 10 Executive suites, 2 Premier suites, 2 Presidential suites and 2 Special assistance / universal rooms. Smoking and non-smoking rooms are available. Check-in after 15h00 / Check-out before 11h00. ... more   less 
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Also Known As:
Peermont d`Oreale Grande At Emperor`s Palace Hotel Kempton Park
d Oreale Grande Hotel

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