We stayed on 2 separate occasions during the same trip. Once on a layover between Kruger to Vic Falls and then on the return flight from Botswana.
Location is great. shuttle is also very convenient. Service is very well meaning, but not knowledgeable. Asked for toilet paper, only 1/2 roll in our room. Never came. Also our door would not open. We waited almost 1/2 hour for someone to come and open. They could not figure out what was wrong. Said they would send someone with a master, but that person never came. Finally the door opened on it's own.
Nice snacks and wine served in the lobby until 7 pm. Great place to relax. Dinner and breakfast was ok. Order off the menu for dinner.
We had a full day free until our evening flight. They were kind enough to let us stay in the room until 3 pm. We asked if there was a market close by or shopping area. They directed us to a market that had been closed for over a year. Then they took us to an mall that had over half the stores closed. Just like a mall in the us. Nothing African about it. So we lost the whole morning driving around since the information given to us was incorrect.
Rooms are in need of a makeover.. The bathroom does not have a wall between the bathroom and the room. Just a glass wall. So if you are using the bathroom, you are visible to anyone in the room and when you are in the shower, the same thing. Problem also is at night when you use the bathroom, the light will wake up the other person in the room. Don't know who would have designed something so silly.
They do have a shop in the hotel with great items. But the prices are almost 80% higher than what you would find else where. I bought a drum in Vic Falls for $8. Same drum was $80 at the store. You realize the hotel stores will be more, but that is a little too high. Do any last minute shipping at the airport. Great selection and great prices.
This hotel offered us what we needed most. Location. And friendly faces.
- Official Description (provided by the hotel):
- A world class International Airport Hotel 500m away from the Airport serviced by a complimentary 24 hour shuttle every 15 min and with complimentary capped Wifi. Exceptional dining both buffet and a la carte with 24 hour room service. 24 Hour bar for the thirsty traveller. ... more less
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