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“Loved it!” 5 of 5 stars
Review of City Lodge Hotel OR Tambo Airport

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City Lodge Hotel OR Tambo Airport
3.0 of 5 Hotel   |   Above Multi-Storey Parkade 2, Level 5 | OR Tambo International Airport, Kempton Park 1620, South Africa   |  
Hotel amenities
Ranked #7 of 23 Hotels in Kempton Park
Certificate of Excellence 2014
Denver
Top Contributor
54 reviews 54 reviews
26 hotel reviews
Reviews in 38 cities Reviews in 38 cities
49 helpful votes 49 helpful votes
“Loved it!”
5 of 5 stars Reviewed July 12, 2014

My travel agent wanted to put us in a fancy hotel about 30 minutes from the airport -- mind you, we arrived at 5 pm and had a flight out at 10 am. I asked for City Lodge as it just made sense to us. What a delight! To be able to walk to the hotel and get checked in in short order, freshening up and relaxing with no stress -- priceless. I didn't know what we would do for dinner but fortunately we tried the restaurant at the hotel. Guess what? It was very very good; they make some great salads and open-faced sandwiches and my husband loved his lamb dish. There is a good South African pinotage to drink...just could not have been a better experience. On our return through Jo'burg, we had a five-hour layover. Guess what again? We passed a couple of hours at the restaurant at City lodge, peaceful, good wine, and again, delicious salads to tide us over. The employees are nice too.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review, July 15, 2014
We thank you for the wonderful review. We're delighted you enjoyed your stay with us and that you found the food good. We're also pleased that you found the staff friendly and had an overall good experience. We hope to see you again soon.
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521 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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Perth
Top Contributor
60 reviews 60 reviews
50 hotel reviews
Reviews in 42 cities Reviews in 42 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed July 6, 2014

After an overnight flight and a wait during the day for a connection, this hotel did the job. It was convenient, the staff pleasant and the rooms clean. The only gripe would be the noise from the staff cleaning adjacent rooms. Why they found it necessary to shout at one another was beyond me!

  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review, July 7, 2014
We thank you for the positive review. We're glad that you found the location convenient and the facilities clean and well appointed. We apologise for the noise - we will look into this matter. We hope to see you again soon.
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Gordons Bay
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 3, 2014

Arrived from Amsterdam on KL591 21H30, too late to fly on to CPT.
Had booked in advance, all ready upon arrival, fast check in and nice clean rooms, excellently appointed bathroom.
WIFI is on free for one hour
Passages feel a bit like a rabit warren, but easy access, good staff. pleasant stay

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review, July 7, 2014
Thank you for the informative review. We're glad you found the facilities well appointed and that your check in went smoothly. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
136 reviews 136 reviews
30 hotel reviews
Reviews in 61 cities Reviews in 61 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed July 3, 2014

This hotel was a lifesaver. We had booked the Protea OR Tambo, but had to clear customs to get our luggage, and we couldn't get to the other hotel. But, this airport is just a short walk away. I wish we had booked it originally. It is a very large hotel, and we were glad that a room was available. The price doesn't include breakfast -- but we had breakfast waiting for our plane in the morning. The bed was comfy -- facilities modern, and the location is key.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review, July 7, 2014
We thank you for the great review. We're pleased you enjoyed the convenience of the hotel's location and that you found the room comfortable. We look forward to having you stay with us again soon.
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Lagos, Nigeria
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 1, 2014

Not a bad hotel to stay for business. The staff are pretty helpful and nice. Kind of enjoyed my stay. The rooms are decent not extravagant but having the basic major needs. The major channel is Internet which is given for only an hour and I don't think that's enough for business people.

Stayed July 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review, July 7, 2014
We thank you for the great review. We're glad you enjoyed your stay and that you found the staff helpful and friendly. We will look into the issue with regard to the wifi offering. We look forward to seeing you again.
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ohio
Top Contributor
92 reviews 92 reviews
17 hotel reviews
Reviews in 42 cities Reviews in 42 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 1, 2014

After arriving here after a long international flight I noticed a very long check in line. I was pleasantly surprised at how quickly the process went. The room was nicely appointed and very comfortable. I did have some problems setting the temperature but solved it by opening the window. The lounge area offered a very relaxing environment and reasonably priced drinks. I really enjoyed the breakfast the next morning starting at 6:00 am. The food was very good and a wide variety of options was presented. The walk from the airport was only a few minutes.

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review, July 7, 2014
We thank you for the positive review. We're glad your check in process was smooth and easy, and that you enjoyed the room as well as our breakfast options. We look forward to having you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 28, 2014

Best thing about this hotel is the location. If you want to stay within the terminal building just minutes from the arrival/departure halls without paying over the odds, this is it. The check in process was quick and efficient. Lack of any kind of other hospitality in general. The room is decent enough though some complimentary bottled water would be nice. Safe didn't work. Can be slightly noisy from closing doors and people talking outside but it wasn't a big problem for me. Next time, I would give breakfast a miss. The quality is average at best and I don't know if they were understaffed but it was difficult to get their attention to order coffee.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review, July 1, 2014
Thank you for the constructive review. We're glad you enjoyed the convenience of the location and the pricing of the hotel. We apologise for the issues regarding the hospitality aspect. We hope we see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about City Lodge Hotel OR Tambo Airport

Address: Above Multi-Storey Parkade 2, Level 5 | OR Tambo International Airport, Kempton Park 1620, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#3 Spa Hotel in Kempton Park
#5 Business Hotel in Kempton Park
#5 Family Hotel in Kempton Park
#7 Romantic Hotel in Kempton Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — City Lodge Hotel OR Tambo Airport 3*
Number of rooms: 303
Official Description (provided by the hotel):
Based at Africa’s busiest airport, City Lodge at OR Tambo Airport will provide business and leisure travellers with “home away from home” accommodation that is ideal for those commuting to and from Johannesburg and perfect for those who require immediate access to the airport. OR Tambo Airport offers a number of services from banking to a wide range of retailers, so whether it’s a good book or a scrumptious meal, the airport’s facilities have everything you need. The hotel boasts boardroom and conference facilities, a fitness room as well as a deck with a pool and a large commercial area with a coffee shop. Rooms • Spacious air-conditioned room with queen or twin beds • Flat screen Television (MNet and DSTV) – Satellite channels offering exciting sport, breaking news and great movies. • En-Suite Bathroom with bath and separate shower. • Tea and coffee making facilities • Wireless Internet Access available in all rooms • Electronic safe large enough to accommodate a laptop • Desk with great lighting and plugs for easy connectivity • Telephone Breakfast: At City Lodge our breakfasts are legendary. Choose between a scrumptious Full English or Continental breakfast (buffet style) in the hotel’s spacious breakfast area. Coffee Shop: City Lodge at OR Tambo Airport will have a coffee shop offering guests a comprehensive menu with hot and cold food choices ranging from salads, to wraps, to tremazzinis all the way to hearty soups. Bar: The hotel boasts a comfortable bar to enjoy the evening or wait for your next flight. Facilities • Boardroom Facilities – Roadlodge, our 8 Seater Meeting Room and Townlodge, our 12 seater Boardroom - includes flat screen television with laptop connectivity and wireless internet access. • Conference Facility – Courtyard A, seats 22 people. Courtyard B seats 24 people, combined with the option to be shared to create one room – seats up to 46 people. • Safe and secure underground parking. ... more   less 
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Also Known As:
City Lodge Or Tambo Airport Hotel Kempton Park

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