The hotel is situated very convenient close to the airport. The staff working in the bar and restaurant are wonderful and very efficient. The food lovely and the breakfast perfect with lots to choose between.
However, the staff in the reception had a quite a bad attitude. I arrived around 11am and asked if there was a room available. It was not and she pointed out that the check in time was 2pm. I was aware of that and understood. After one hour I asked again and still no room. Another hour later, still no room. I got my room at 2pm. I could accept this if it was not for that I saw at least 10 people that got their room long time before me and they got there later than I. Could it be because I book and paid through an travel agency and it was cheaper? I don't know. When checking out I asked for a plaster/band aid. Did I get one? No. They didn't have any. I have stayed in this hotel many times before but I will not go there anymore.
- Official Description (provided by the hotel):
- Protea Hotel OR Tambo Airport – Best Location, Ultimate Convenience. The pristine four-star Protea Hotel OR Tambo Airport is set in the heart of Kempton Park, minutes from OR Tambo International Airport, South Africa’s largest airport. An aviation enthusiast’s paradise, the hotel is themed around an aircraft hangar. The industrial ambiance of the hotel is felt in the polished concrete floors, steel finishes, chrome lighting and top to bottom windows. Order a cocktail at the long, steel aircraft wing that is the bar, sink into a comfortable couch and relax as you watch the aero planes cruise to the landing strip. The lounge provides a peaceful setting with WiFi access where business travellers can conduct informal meetings. Time-conscious local and international business travellers can enjoy a convenient location 35 minutes from Sandton and Pretoria and is situated 800m from the Rhodesfield Gautrain Station. Protea Hotel OR Tambo Airport offers complimentary shuttles to and from OR Tambo International Airport between 06h15 and 22h45 daily, as well as a shuttle to and from Rhodesfield Gautrain station on request. Whether you’re stopping over or have an extended business stay ahead, Protea Hotel O.R. Tambo Airport has it all – trendy pool area, funky bar and The Warehouse restaurant. ... more less
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