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“Good Airport Hotel” 3 of 5 stars
Review of Protea Hotel O.R. Tambo Airport

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Protea Hotel O.R. Tambo Airport
4.0 of 5 Hotel   |   Corner York & Gladiator Street | Rhodesfield, Kempton Park 1627, South Africa   |  
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Ranked #12 of 23 Hotels in Kempton Park
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
“Good Airport Hotel”
3 of 5 stars Reviewed January 8, 2013 via mobile

This airport hotel is fine for a stopover, the breakfast is good and the transportation is on-time.

If you are looking for something more upscale, there is an Intercontinental within walking distance of the terminal.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotels, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review, January 9, 2013
Dear SRR74

Getting some well-deserved rest between flights definitely helps during stopovers. Take a short drive with our complimentary scheduled transfer to and from the airport and we will have you relaxing in no time.

Thank you for you positive comments regarding our breakfast offering. A comfortable bed and tasty breakfast are key ingredients for a successful stay over.

I am glad that you enjoyed your time with us and wish you safe travels.

Kind Regards
Gawie Nel
General Manager
Protea Hotel OR Tambo Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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563 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
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English first
Lancaster, Pennsylvania
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
Reviews in 26 cities Reviews in 26 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed January 3, 2013

We stayed here for one night as transit passengers to Namibia and were quite impressed by the hotel in general. The decor is funky, hip airplane hangar themed. The spotlessly clean rooms have the most incredibly comfortable beds and a very unique shower area that would probably be more suitable for couples as opposed to two friends or family members traveling, as it is all glass and right next to the bed. There is a White curtain to separate it, but the curtain is translucent when the room light is on. Thank goodness the toilet is separate and has an actual door. They provide nice amenities as well such as free wifi, flat screen tvs, room safes and coffee/tea makers.

The location is very close to the airport, about a 10 minute drive. There is not much around except for some car dealerships, but I wouldn't want to walk around there late at night anyway.

The restaurant food was tasty, plentiful, and very affordable, but the service was a bit slow. We waited over 20 minutes for our dinner entrees to arrive. The other issue we had was with our shuttle. Although they provide a free shuttle, there is no way to call the hotel and have them come to the airport. They are on a schedule (which is plastered on the wall near the pick-up area), but the shuttle didn't showed up on time. It is supposed to come every 15 minutes, but we waited over an hour. It finally showed up, and the driver made an excuse that he had to get gas. For an hour??? That made no sense to us. The return shuttle to the airport was fast and efficient though, so it made up for the night before.

Other than that shuttle issue, we loved the hotel. The service in the hotel itself was friendly, and our room was comfortable and clean. The price was under $100/night for us, so all in all it was a good value. If ever transiting in Joburg in the future, we would stay there again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotels, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review, January 24, 2013
Dear NYCityZen

Your awesome review title and 4-star rating are very welcome and we thank you for the review.

Setting positive impressions is important to the TEAM and your reaction to the aviation theme décor is great to hear. On top of that, I am pleased that the rooms were comfortable and clean and met your needs.

I am sorry for the inconvenience regarding the airport shuttle. It currently goes to and from the airport every half hour. The first one leaves the hotel at 06h15 and the last one leaves from the airport is at 22h30. However, your successful return trip seemed to have cleared everything up.

Offering our GUESTS value for money, in combination with friendly and efficient STAFF, is important to us. Your recommendation of our offering to others is appreciated.

Have a safe trip back to the United States of America.

Kind Regards
Gawie Nel
General Manager
Protea Hotel OR Tambo Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pretoria, Gauteng, South Africa
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 1, 2013

stayed in a suite on the 5th floor, excellent setup in the room
everything is luxurious in our room
the food is great
There is so much space around the pool,kids can run around and enjoy playing
The view towards the airport is really awesome, my family enjoyed watching the airplanes take off and land. You can watch alot of activity in the airport from your room.
The room is nice and quiet. Easy to relax and get some rest.
This is not just a hotel you come to sleep over, you can really do alot here and enjoy a couple of days away from home

Room Tip: get a room facing the airport
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnchenHaupt, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review, January 3, 2013
Dear Johnathan N

Thank you for staying with Protea Hotels during December. We appreciate your loyalty and are glad they you have had such enjoyable stays throughout.

Your review of Protea Hotel OR Tambo Airport was such a pleasure to read. You highlighted so many positive aspects and features of the hotel, which really puts a smile on the faces of the entire TEAM – who are so proud of the Hotel.

Our location near the airport is different and offers GUESTS an aviation extravaganza and perspective rarely seen. I am glad that you found your room to be peaceful, serene and noise free. It is also pleasing to hear that the entire family had fun at the hotel and the kids were able to play around the pool area.

We wish you a Happy New Year!

Kind Regards
Gawie Nel
General Manager
Protea Hotel OR Tambo Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 1, 2013

It was a wonderful stay - though I was disappointed that my room didn't have a tub - just a shower.
And then the toilet was a mission for flush....
I loved the "airport-type" architecture, and the entire set-up is magnificent. :)
The shuttle service to the airport is quite handy! :)

Room Tip: Make sure you ask for a room with a bathtub!!!!
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  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnchenHaupt, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review, January 3, 2013
Dear radlegend

Thank you for taking the time to review our hotel on TripAdvisor.

I am sorry that you were looking forward to having a bath tub in your room. On your next stay with us, please request a room with a bath tub and shower and we will allocate one to you if it is available.

Our airport theme is a hit with aviation enthusiasts and I am happy to hear that you found it ‘magnificent’. Thank you for complimenting us on our free scheduled transfers to the airport.

We wish you safe travels and a Happy New Year.

Kind Regards
Gawie Nel
General Manager
Protea Hotel OR Tambo Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loomis
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 31, 2012

Stayed at this Hotel for a couple of nights before flying out of Johannesburg. Near the airport. Rooms were very modern, staff was great and the food was really good. Concierge was great, set me up with a tour of the Apartheid Museum. Great place to stay if you need a place near the airport - has free shuttle services.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnchenHaupt, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review, January 3, 2013
Dear Martha W

STAFF plays an important role in the success of our hotel and your comments speak volumes on the efforts that the TEAM is making on a daily basis. I will commend the STAFF accordingly and believe that this will assist us to continue offering the best GUEST service.

I hope that you enjoyed your trip to the Apartheid Museum and got some insight into the rich history of South Africa.

Thank you for reviewing our hotel and Happy New Year.

Kind Regards
Gawie Nel
General Manager
Protea Hotel OR Tambo Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Top Contributor
164 reviews 164 reviews
56 hotel reviews
Reviews in 68 cities Reviews in 68 cities
313 helpful votes 313 helpful votes
4 of 5 stars Reviewed December 26, 2012

I stayed overnight at the hotel while transiting through Jo'burg. The hotel has a shuttle which takes you from/to the airport and is within 10 min drive. The hotel is modern and has a nice bar and restaurant at the lobby level and a small gym in the basement. The room is small but modern and adequate. Didn't get to try the breakfast as I had to leave early. Will stay here when I transit in Joburg again.

Room Tip: Choose a room which looks out into the parking lot which are quiter.
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnchenHaupt, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review, December 27, 2012
Dear Kuttappi

As a transiting GUEST, transport to and from a hotel is the last thing one needs to worry about. I am pleased that our complimentary shuttle, which goes to the airport every half hour, was of benefit to you during your stay.

The TEAM will be delighted to hear that you enjoyed the restaurant and bar and maybe next time you will be able to give our breakfast spread a try.

We love GUEST feedback and would like to thank you for your comments.

Have a safe trip back to Vienna and a Happy New Year.

Kind Regards
Gawie Nel
General Manager
Protea Hotel OR Tambo Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 25, 2012

We spent only a night here, we had to overnight at the airport in between flights. We picked this hotel based on the reviews from Tripadvisor.
The hotel has a shuttle from the airport that runs every half hour. It is a little tricky to find the shuttle but you have to follow the signs for 'buses'.
The hotel decor is modern and functional. Be aware that the shower has a glass wall, in case you are sharing a room with friends. The bed is very comfortable and even though the hotel is very close to the airport, we did not hear noise from the planes.
They offer free internet in the room (75mb for every 24 hours).
The front desk personnel were very kind and helpful.
Overall, a great stay. We highly recommend this hotel.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnchenHaupt, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review, December 27, 2012
Dear Globetrotter_DBA

We are only too happy to provide our GUESTS with a convenient location and comfortable rooms during their stay with us; whether for short stopovers or during lengthy business trips.

“Modern and functional” is a great way to describe the aviation theme that runs throughout the hotel and sets the tone for an enjoyable stay. I am glad that you enjoyed your bed and tranquility in your room. Our showers do have glass walls; however, there are privacy curtains that one can use should you be sharing with someone.

Our 100mb free daily WiFi and the “kind and helpful” STAFF are some of the wonderful aspects one can find at Protea Hotel OR Tambo Airport.

Thank you for your positive comments and recommendation. We wish you safe travels and a Happy New Year.

Kind Regards
Gawie Nel
General Manager
Protea Hotel OR Tambo Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Protea Hotel O.R. Tambo Airport

Address: Corner York & Gladiator Street | Rhodesfield, Kempton Park 1627, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 23 Hotels in Kempton Park
Price Range (Based on Average Rates): $
Hotel Class:4 star — Protea Hotel O.R. Tambo Airport 4*
Number of rooms: 213
Official Description (provided by the hotel):
Protea Hotel OR Tambo Airport – Best Location, Ultimate Convenience. The pristine four-star Protea Hotel OR Tambo Airport is set in the heart of Kempton Park, minutes from OR Tambo International Airport, South Africa’s largest airport. An aviation enthusiast’s paradise, the hotel is themed around an aircraft hangar. The industrial ambiance of the hotel is felt in the polished concrete floors, steel finishes, chrome lighting and top to bottom windows. Order a cocktail at the long, steel aircraft wing that is the bar, sink into a comfortable couch and relax as you watch the aero planes cruise to the landing strip. The lounge provides a peaceful setting with WiFi access where business travellers can conduct informal meetings. Time-conscious local and international business travellers can enjoy a convenient location 35 minutes from Sandton and Pretoria and is situated 800m from the Rhodesfield Gautrain Station. Protea Hotel OR Tambo Airport offers complimentary shuttles to and from OR Tambo International Airport between 06h15 and 22h45 daily, as well as a shuttle to and from Rhodesfield Gautrain station on request. Whether you’re stopping over or have an extended business stay ahead, Protea Hotel O.R. Tambo Airport has it all – trendy pool area, funky bar and The Warehouse restaurant. ... more   less 
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