We stayed here for 4 nights in September. The staff are exceptionally helpful and cheerfull, automatically dispelling the notion that Jozi downtown hotels are nothing to write home about. Cassius (front desk) was a cool funny dude, who was happy to impart with his extensive knowledge on how best we spend each day and what to look out for.
The rooms were spacious, the buffet meals were VERY well cooked and would rival hotel meals in some of London's finest hotels!!. The hotel runs a complimentary bus service to key parts of downtown, i think it would help if these times are published in advance so all clientele could plan around the scheduled times as we found ourselves spending copious amounts of time awaiting the shuttle services arrival/departure.
All in all a good stay and would recommend this to anyone who whats to see the real Joburg CBD part of town.