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“OVERPRICED WITH VERY OLD SETUP” 2 of 5 stars
Review of Protea Hotel Transit O.R. Tambo Airport

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Protea Hotel Transit O.R. Tambo Airport
4.0 of 5 Hotel   |   Exclusively for Guests in International Transit | Terminal A, O.R. Tambo International Airport, Johannesburg 1627, South Africa   |  
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Ranked #35 of 71 Hotels in Johannesburg
Lagos, Nigeria
“OVERPRICED WITH VERY OLD SETUP”
2 of 5 stars Reviewed 6 days ago NEW

Stayed overnight 29th June 2015.Overpriced hotel room.I expected at such a price, everything would have been set up. I had to ask for very basic materials(Bathroom floor mat, the promised writing material for the business desk, shower cap, ...).Not comfortable at all, No refrigerator, Room cooling not functional, Have to close the toilet seat to get it to flush, Hot water is really tepid water, .....

  • Stayed June 2015, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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124 reviews from our community

Traveler rating
    20
    53
    25
    16
    10
See reviews for
9
35
22
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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DC
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am a world traveler with over a million miles flown and I've experienced any where from a 1 star to 6 star. The hotel is nice, quiet, and very clean. 10 minutes from the airport with shuttle service include. I would def stay again for a quick layover. It's a small hotel but, its very clean and the customer service is great. I would recommend. I would give it a 4.5

  • Stayed June 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
100 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really? I didn't review this place already? It was a great little airport hotel which was oozing character (that's a good thing). So many hotels are boring. This was not, and it was the tired trendiness of a W or aloft. The breakfast was fantastic, with stunning airport views. I actually traveled earlier than July 2014, so maybe it has changed. I dunno

Stayed July 2014
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Acton, Massachusetts
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night on our way to a Botswana/Zambia/Zimbabwe OAT trip. We got here pretty early (like 7 AM) and had the day to do our own one-day tour of Johannesburg. The hotel was helpful in storing luggage and actually got many of us into our rooms by 9 AM.

It was a very comfortable hotel, with a good restaurant. The only thing is that at dinner I wish we had realized they had a buffet before we ordered from the menu. The meal we ordered was very good, and we might have ordered that anyway, but we hadn't noticed. The breakfast buffet was very good. Even being near the airport it seemed to be pretty quiet.

  • Stayed March 2015, traveled with friends
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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Nebraska Sandhills
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 4 weeks ago

A Bad situation was made somewhat worse by rude front desk service. We were stuck at the airport for an additional day since we couldn't get on our evening flight to the US. Tired and not particularly happy we walked over to this hotel for a good night's rest and something to eat. The rude desk clerk was not helpful at all. We asked if they had any negotiability in their rates and he snapped at us irritably. He assigned us a room (no break in the rate) and when we got up there it was just a weird place. The bathroom was part of the bedroom with no door separating the two. My traveling companion and I are close friends but there is really nobody that I want to share with in that way. We tried to call the front desk to see about switching rooms but nobody answered the phone. We hiked back down to the lobby and they did give us a different room but by then, there was nothing open for eating. (Wouldn't you think in any international airport hotel there would be?) We asked in the morning if we could have an extended checkout by an hour or two and were told that we would have to pay for another full night if we wanted that. Thanks but no thanks.

Room Tip: Make sure that the bathroom is separate from the sleeping area!
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  • Stayed February 2015, traveled with friends
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Service
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Arapongas, PR
1 review
1 of 5 stars Reviewed June 1, 2015

I heard from the employees the overbook happens frequently. We had a voucher (paid for one night) and they could not find my reservations (11 people).
They took us to a lower class hotel, with no meal available and a not recomendable neighborhood.
I do not recommend, to make the story shorter.
Bad service and mismanagement (or lack of it).

  • Stayed May 2015, traveled on business
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Service
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Level Contributor
115 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed May 14, 2015

The rooms in this hotel are like large jail cells--well decked out jail cells. The hotel is all a cement structure that is themed like an aviation hangar--kind of a weird choice for a Marriott Hotel. When you enter your room you walk through the bathroom which has a glass wall for the shower to your bed. It is all very East European Institutional look. This is made up for by a very engaging, friendly and supportive staff. The restaurant is actually good. And the business center and pool area are great for getting boarding passes and passing some time in the shade while awaiting flight time. The hotel gave us free shuttle to the train station to allow us to go downtown during our lay-over as well.

Stayed May 2015, traveled as a couple
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Additional Information about Protea Hotel Transit O.R. Tambo Airport

Address: Exclusively for Guests in International Transit | Terminal A, O.R. Tambo International Airport, Johannesburg 1627, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #35 of 71 Hotels in Johannesburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Protea Hotel Transit O.R. Tambo Airport 4*
Number of rooms: 87
Official Description (provided by the hotel):
PLEASE NOTE THAT THE PROTEA HOTEL TRANSIT O.R. TAMBO AIRPORT IS EXCLUSIVELY FOR GUESTS IN INTERNATIONAL TRANSIT. Protea Hotel Transit O.R. Tambo Airport - A Classical African Experience for transient travellers. The Protea Hotel Transit O.R. Tambo Airport, situated behind Immigrations inside international departures at OR Tambo International Airport, offers a welcome opportunity for transient travellers to rejuvenate between international flights. As the only hotel in this location, we offer the utmost convenience to all international travellers in transit – catering to your specific needs. Be it a refreshing shower or a quick nap on our comfortable beds before you board your next long flight; Protea Hotel Transit O.R. Tambo Airport is the perfect choice for you! The classic and modern Protea Hotel Transit O.R. Tambo Airport ensures that you receive fast, efficient and friendly service, from express check in to check out. Our location also offers you the opportunity to roam the wide selection of retail shops and restaurants should you have the time. We have taken every measure to ensure that your stay with us is as convenient and enjoyable as possible. ... more   less 
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