The bed, shower and room were all good. However, when we checked in we were told that towels would be delivered soon. This was unwelcome because we were at a transit hotel and wanted to get some immediate rest. After waiting approximately 30 minutes, I went in search of someone to provide the towels so that we wouldn’t be disturbed later. I succeeded in getting the towels, informed the person of our room number, and placed the ‘Do Not Disturb’ sign on the door. Soon after, there was a knock on the door and the offer of towels. Given that this is an airport transit hotel catering to very tired people seeking sleep at all hours, I suggest that the front desk does not send guests to a room that is not 100% ready and that staff are trained to respect the ‘Do Not Disturb’ sign.
- Official Description (provided by the hotel):
- PLEASE NOTE THAT THE PROTEA HOTEL TRANSIT O.R. TAMBO AIRPORT IS EXCLUSIVELY FOR GUESTS IN INTERNATIONAL TRANSIT. Protea Hotel Transit O.R. Tambo Airport - A Classical African Experience for transient travellers. The Protea Hotel Transit O.R. Tambo Airport, situated behind Immigrations inside international departures at OR Tambo International Airport, offers a welcome opportunity for transient travellers to rejuvenate between international flights. As the only hotel in this location, we offer the utmost convenience to all international travellers in transit – catering to your specific needs. Be it a refreshing shower or a quick nap on our comfortable beds before you board your next long flight; Protea Hotel Transit O.R. Tambo Airport is the perfect choice for you! The classic and modern Protea Hotel Transit O.R. Tambo Airport ensures that you receive fast, efficient and friendly service, from express check in to check out. Our location also offers you the opportunity to roam the wide selection of retail shops and restaurants should you have the time. We have taken every measure to ensure that your stay with us is as convenient and enjoyable as possible. ... more less
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