The one significant positive for this hotel: not being required to leave the Johannesburg airport. This is not a minor point. Johannesburg can be a mess, and for certain travelers, it can be dangerous. You don't need to collect your bags: just check them through to your final destination (and let the baggage handlers at JNB pilfer them) and kick back for the night at this hotel.
Another positive, albeit minor: the rooms are comfortable, and the beds are excellent after a multi-day trip.
However, overall, this hotel is awful. I can't stress that more. First, service is atrocious. It's almost like the hotel staff is trying to ignore their clients. Second, and very importantly: there **is no option for food but in the airport terminal**, which closes at 22:00. If your plane lands at 21:15, hopefully you ate on the plane. Protea, there is no room service at this hotel?! Of all hotels, anywhere in southern Africa, you don't provide international travelers with an option to get room service, at least until, say, 23:30?? This is illogical and represents utter laziness on the part of this hotel chain. Let me repeat, laziness.
Furthermore, the toilets don't flush properly (we've stayed in three different rooms with this same problem). The entertainment centers in the rooms sit directly... in... the... middle... of the room. I know it's hard to picture, but think of the craziest placement of a huge-screen tv in a hotel room, and this place has it. Finally, this hotel is not cheap: you'll pay US$300 for a room with all of the above wonderful characteristics.
In general, this hotel is convenient, but that's it. Skip it if you can.
- Official Description (provided by the hotel):
- PLEASE NOTE THAT THE PROTEA HOTEL TRANSIT O.R. TAMBO AIRPORT IS EXCLUSIVELY FOR GUESTS IN INTERNATIONAL TRANSIT. Protea Hotel Transit O.R. Tambo Airport - A Classical African Experience for transient travellers. The Protea Hotel Transit O.R. Tambo Airport, situated behind Immigrations inside international departures at OR Tambo International Airport, offers a welcome opportunity for transient travellers to rejuvenate between international flights. As the only hotel in this location, we offer the utmost convenience to all international travellers in transit – catering to your specific needs. Be it a refreshing shower or a quick nap on our comfortable beds before you board your next long flight; Protea Hotel Transit O.R. Tambo Airport is the perfect choice for you! The classic and modern Protea Hotel Transit O.R. Tambo Airport ensures that you receive fast, efficient and friendly service, from express check in to check out. Our location also offers you the opportunity to roam the wide selection of retail shops and restaurants should you have the time. We have taken every measure to ensure that your stay with us is as convenient and enjoyable as possible. ... more less
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