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“Good value retreat in the terminal” 4 of 5 stars
Review of Protea Hotel Transit O.R. Tambo Airport

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Protea Hotel Transit O.R. Tambo Airport
4.0 of 5 Hotel   |   Exclusively for Guests in International Transit | Terminal A, O.R. Tambo International Airport, Johannesburg 1627, South Africa   |  
Hotel amenities
Ranked #37 of 71 Hotels in Johannesburg
Addis Ababa, Ethiopia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Good value retreat in the terminal”
4 of 5 stars Reviewed May 15, 2012

Like most of this hotel's clients, I used the Protea as a bolthole during a long connection, after a tiring journey from Australia (looks quite close on the map!). Open door, take shower, lie on bed, take another shower, go to gate, wait four hours for delayed aircraft.

This was the first time that I have stayed in a room with curtains but no windows and, as it was in the middle of the night, this cunning ploy nearly fooled me. Some might argue that this is Robben Island restyled by some boutique hotel chain. However, I don't think I have ever had a more rejuvenating hotel stay; excellent shower, really comfortable bed with crisp, clean sheets and a negotiated rate of USD80 for six hours.

Go on, you know you want to ...

Room Tip: I am willing to wager that they are all identical.
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  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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88 reviews from our community

Traveler rating
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    21
    10
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4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
Americana, SP
Top Contributor
62 reviews 62 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 8, 2012

Travelling 12+12hours total it is simply impossible to wait 8 hours without having a good shower and sleeping, definitely beautiful, nice attendants and "reasonable price" if negotiable.
Good quality on soap, shampoo and bedclothes.

  • Stayed June 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 16, 2012

The Protea Hotel at the International Airport in Johannesburg is located inside the international airport terminal, before immigration. The location is great for travellers in transit without a south african travel visa. The rooms are clean and of a 4-5 star standard. There is free Wifi in the rooms upto a limit of 100MB per night. The password is provided at the reception. Other than this, the facilities are very limited. There is no restaurant/cafe inside the hotel however food can be delivered from an airport restaurant to the room till 9 pm. We stayed here for a night and had an average experience. There were no toiletries(soap, shampoo etc) provided in the room when we checked in. We were asked to pay separately for a toothbrush and paste set. This when the room rate is USD300+!. When I called housekeeping for these simple amenities, i was told that someone will be coming over to deliver these to the room. After waiting for 30 minutes i had to go to the reception to get these myself. The staff was cold in general but not unfriendly. All in all the hotel stay was unsatisfactory given the price point and the level of service. One good thing about the room was the availability of square and round pin plug points for charging gadgets. Given the overall service experience not sure if this was by design or was incidentally available in our room.

  • Stayed April 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed March 20, 2012

This hotel has no facilities (no bar, no restaurant, no breakfast) - you have to use the airside cafes. But the rooms are spacious and well-equipped, the bed is comfortable and they offer 100MB of free internet. If you have an early morning flight, the fact that you don't have to clear customs and security means you get an extra one and a half hours in bed - gold dust! So why only three stars? They were 15 minutes late with my alarm call. This is one service that an airport hotel just HAS to get right....

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmedabad, India
Top Contributor
81 reviews 81 reviews
31 hotel reviews
Reviews in 23 cities Reviews in 23 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed March 1, 2012

Hotel rooms look nice but main problem is no windows, u feel like in prison.
ventilation system was not good, feeled suffocation while inside in room.
water was not provided by hotel...

Room Tip: Best hotel i seen so far for transit in aiports was Dubai international hotel at dubai airport...
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  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 29, 2012 via mobile

We had a long layover before an international flight. We found this hotel after passing through security and exit customs. The location is ideal. The rooms and bathrooms are large and clean. They have room service although we did not use it. The hotel is more expensive than the nearby off airport hotels. But they prorated our stay since we checked out prior to a midnight flight. If you are willing to spend the cash this definitely beats sitting on a metal chair in the terminal waiting area for hours.

  • Stayed February 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 25, 2012

We use this as a overnight hotel before heading out to Kruger. The shuttle service was good, the hotel staff was friendly and the room was clean and comfortable.
Tip: To find the shuttle to hotel. Exit Airport and go across the road to Intercontinental. It's near the taxi and bus stand.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Protea Hotel Transit O.R. Tambo Airport

Address: Exclusively for Guests in International Transit | Terminal A, O.R. Tambo International Airport, Johannesburg 1627, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #37 of 71 Hotels in Johannesburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Protea Hotel Transit O.R. Tambo Airport 4*
Number of rooms: 87
Official Description (provided by the hotel):
PLEASE NOTE THAT THE PROTEA HOTEL TRANSIT O.R. TAMBO AIRPORT IS EXCLUSIVELY FOR GUESTS IN INTERNATIONAL TRANSIT. Protea Hotel Transit O.R. Tambo Airport - A Classical African Experience for transient travellers. The Protea Hotel Transit O.R. Tambo Airport, situated behind Immigrations inside international departures at OR Tambo International Airport, offers a welcome opportunity for transient travellers to rejuvenate between international flights. As the only hotel in this location, we offer the utmost convenience to all international travellers in transit – catering to your specific needs. Be it a refreshing shower or a quick nap on our comfortable beds before you board your next long flight; Protea Hotel Transit O.R. Tambo Airport is the perfect choice for you! The classic and modern Protea Hotel Transit O.R. Tambo Airport ensures that you receive fast, efficient and friendly service, from express check in to check out. Our location also offers you the opportunity to roam the wide selection of retail shops and restaurants should you have the time. We have taken every measure to ensure that your stay with us is as convenient and enjoyable as possible. ... more   less 
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