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“Great safe haven in JHB” 5 of 5 stars
Review of Backpackers Ritz

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Backpackers Ritz
1A North Road, Johannesburg 2004, South Africa   |  
Hotel amenities
1 review
“Great safe haven in JHB”
5 of 5 stars Reviewed January 17, 2012 via mobile

great professional friendly staff, clean bathrooms and bedrooms. Overall great experience, thank you!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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46 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Any
English first
Auckland Region, New Zealand
Top Contributor
112 reviews 112 reviews
22 hotel reviews
Reviews in 43 cities Reviews in 43 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed November 17, 2011

the place is basic but that is what you pay for - the rooms were clean and the staff were brilliant friendly and very helpful - this is not a 5 star hotel, if what you want is that then pay more and go somewhere else if what you want is a bed and a shower and a good laugh then go here - there is a bar, pool table, kitchen, you can order food and there is a swimming pool - you are near a great bakery and there is a shopping centre near but it is a high end one but has a supermarket - there is also a money exchange near by.

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed November 15, 2011

And that is the location! Nice leafy suburb and walking distance to the best Bakery ever Fournos Bakery! Also walking distance to Roseland and African Market ( 40 minutes). If you are staying at the Ritz, it means you should not bother with a walk to Hyde Park Mall which is definitely an Elite Shopping Centre with extravagant price tags!

Had to be here for our Acacia Tours. Booked three nights before and two nights after...What a mistake! I will be taking this up with my travel agent.

Rooms are spartan with rickety and old furniture pieces. Our bed creaked everytime one of us moved ( just like the floor boards).

The pillows and toilet paper could win Guiness Book Records for being the thinnest around.
Room #5 has a nice view but room #11 down the back has view to the pool therefore no privacy. The rooms have no ceiling fans and no air conditioning therefore, we suffered with heat and mosquito bites as no mosquito nets either ( oh but we were reassured that there is no malaria in Jo'Burg).

The airport transfer ....well that was the worst service ever! With one hour wait after the scheduled time of 8am, the driver finally found us sitting down in the arrival foyer and without any apologies justified his lateness with : This is Africa! It was a horrible start to our one month Safari.

Do not stay there. It is just not worth it.

Room Tip: If you really, really have to book in there because you have a 5am start with your tour, then book...
See more room tips
  • Stayed November 2011, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed September 7, 2011

We researched this place prior to leaving Australia and wisely chose to stay elsewhere for two nights. We had a pre departure briefing for our Acacia trip and had to be here.
We had rooms down the back and although they were relatively clean they were extremely cold, small and only had two showers and one toilet for about five rooms.
Others on our trip had the misfortune to be in the dorms and on feeling cold at night searched for the windows and found it broken and missing.
Giving it fair dues; we were probably too old for this sort of place and mayber our kids would have liked it - not for us!

  • Stayed August 2011, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vilaculos
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 28, 2011

My name is Backpacker Mike.
Most know me for my online booking website that has more than 1 million video reviews of hostels and tours worldwide.
I have recently stayed at The Johannesburg Ritz backpackers which I am compelled to take the time to sit down and add my opinion so others can benefit from good advice.
If you are looking for a neat, clean, safe place to stay when arriving or leaving Johannesburg you should definitely stay here.
I like it because it is safe and clean.
the staff are friendly and the owners are super cool funny guys ( brothers ) who laugh and enjoy life.

I can say that my stay here has proven to be better than I had ever expected.

Take my advice. I have 26 000 backpackers on my web site and I have traveled all over the world.
I know a good hostel when I see it.

You will be safe and taken care of with a smile.

  • Stayed March 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tasmania
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 22, 2010

Three of us stayed at this backpackers while in Jo'Burg and overall it was ok. We had a lot of contact with various staff over the few days we stayed and their attitudes ranged from polite and attentive to defensive and/or apologetic. We stayed in a triple room that was close to the front door and while the walls weren't exactly soundproof, it was comfortable enough that we all had a good night's sleep. The bathrooms/showers were clean enough, although perhaps not plentiful enough to service a full house!

The reason for the poor rating relates to the interactions between the manager (or perhaps staff supervisor?) and the staff - we became aware of him continually berating the staff and, whether it was justified or not, it was completely unprofessional of him to reprimand them in public (usually at the reception desk or communal tv area). It made us all uncomfortable, as were the other backpackers staying there, and to be honest, for that simple reason, I would not recommend staying at this accommodation to anyone else.

  • Stayed September 2010, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 28, 2010 via mobile

The ritz is an alarming prospect when you first arrive, with intense security precautions at the entrance. The place is clean, safe and the facilities were reasonable. We had a double room which was fine for the price; it's basic, but after 2 weeks of camping anything clean with a shower rated highly for us. Hot dinners are available and Internet access. Nevertheless, the reception staff were terrible - the manager was hostile and intimidating which really put me off the place - our mates went somewhere else because of it!

  • Stayed August 2010
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Backpackers Ritz

Address: 1A North Road, Johannesburg 2004, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Hotel Style:
Ranked #41 of 65 Specialty lodging in Johannesburg
Price Range (Based on Average Rates): $
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Also Known As:
Backpackers Ritz Hotel Johannesburg
Ritz Johannesburg
Johannesburg Ritz

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