I checked into Garden Court Milpark on Friday 5/10/12 at 15h00 - my room was not available as it had not been cleaned. On Saturday morning I called reception and spoke to Christine to extend my stay to include Sunday night. I went down to reception to confirm it with Christine and Thato. On Monday morning at about 00h45 in the morning 2 men entered our room - they had apparently knocked but we were fast asleep. We woke up to be confronted by a security guard and another man IN OUR BEDROOM. We tried to remain calm and were informed that they were just checking if the room was occupied. For obvious reasons we did not sleep for the rest of the night - reception also did not answer their phones for me to find out what had happened. The next morning I informed the duty manager who informed me that the night staff did not know if the room was booked or not and that they then went together with a security guard to check if there were people in the room. (Why they did not register my extension or call on the phone or come and check at an earlier time I am not sure) I find this very scary and unsettling and together with the area in which Milpark Garden Court is situated I will really think twice before going there again - If you check my previous bookings you would see that in the past I have preferred to stay in this hotel as it is so central but I will think twice from now on.
- Official Description (provided by the hotel):
- Ideal for both business and leisure travel the Garden Court Milpark Hotel is conveniently situated near the Johannesburg CBD. It offers everything that travellers expect from Garden Court hotels as well as that something extra that makes guests return time and again. Free High Speed WiFi Internet for Hotel Residents capped at 350MB per room, per day. In addition, it is the ideal destination for visitors needing access to the Universities of Witwatersrand and Johannesburg or the Milpark Hospital as well as the internationally renowned shopping complexes in Parktown, Rosebank and Sandton. ... more less
- Reservation Options:
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- Also Known As:
- Garden Court Milpark Hotel Johannesburg