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“Excellent” 5 of 5 stars
Review of Hyatt Regency Johannesburg

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Hyatt Regency Johannesburg
5.0 of 5 Hotel   |   191 Oxford Road | Rosebank, Johannesburg 2132, South Africa   |  
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Ranked #22 of 72 hotels in Johannesburg
Sydney, Australia
Top Contributor
55 reviews 55 reviews
55 hotel reviews
Reviews in 40 cities Reviews in 40 cities
36 helpful votes 36 helpful votes
“Excellent”
5 of 5 stars Reviewed March 6, 2010

Had a great stay at this hotel. Stayed for nearly three weeks for business on the club floor. Staff very helpful. Rooms were large and comfortable, particularly like the ipod docking stations.Location was great. Joburg not a safe city but OK to walk from the hotel across to Rosebank mall where there are shops and restaurants. Also there is a fantastic steak restaurant downstairs adjoining the hotel, one of my favourite steak restaurants in the world. Will stay here again when next in Joburg.

  • Stayed November 2008, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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223 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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London
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed January 5, 2010

We have stayed at the Hyatt Regency Johannesburg many times. The hotel staff was amazing with our kids and the brunch was out of this world. We would definitely stay again, really hope we can get a booking for the World Cup.

  • Stayed December 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed December 27, 2009

Outstanding hotel in Rosebank, connected to the big shopping mall. Stayed there three times.

Stayed July 2006, traveled on business
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Johannesburg
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 7, 2009

We recently held a presentation at the Business center at the Hyatt Regency Hotel in Rosebank. There was no key for the conference room and also no security at the business center door. We were robbed of R50 000 worth of equipment. It took them more than 30 minutes to respond to our cries for help. Even though this might seem like an open and shut case of gross negligence on the part of the Regency Hotel in Rosebank, they rejected our claim to replace the equipment in its entirety and said that they are not liable. They did not give any reason how they arrived at this decision and when we asked to launch a private investigation into the robbery we were blocked access to all documentation and video footage. In general this is a nice looking hotel but if you do visit the hotel I would strongly recommend that you employ the services of a private security firm and perhaps take you own chains and padlocks for the doors as your security at the Hyatt Regency is your own problem and the Hotel will not take any responsibility even if they are in the wrong.

Stayed October 2009, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed September 17, 2009

If you like guest rooms with a modern look and don't need a really large space, then you'll be happy. Quite nice. Felt safe, which is not easy in Josie.

Stayed August 2009, traveled on business
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San Francisco, CA
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 26, 2009

I've stayed at this hotel twice. The staff is excellent - so friendly and helpful. I left a drawer full of clothing at the hotel and realized the following week that I had left it. When I called the front desk, I was told that the maid had turned it in! They sent a driver to the airport to deliver my clothes when I passed through Johannesburg again. The fact that my clothes were returned to me speaks volumes about the integrity and quality of the staff.

Beyond the great staff, the rooms are lovely, the pool and workout facilities are great, the breakfast is FANTASTIC, the hotel bar is a lovely place for a drink, and the adjoining mall has some great restaurants and shopping.

  • Stayed December 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Miami
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 25, 2009

The property has been reclassified from the top-end Park category to the standard Regency designation which is much more in keeping with the quality it delivers.

I stayed frequently at the hotel when it was the Park Hyatt years ago and have seen the place go downhill but my last stay showed it has improved dramatically.

Check In
Prompt, courteous, accurate.

Room
Regency Club (8th floor). Needs a coat of paint. Furnishing basic, but tasteful. Bathroom spotless but rather dark. Everything functioned.

Wireless
In room signal very weak. Regency Lounge also very weak.

Regency Club
Service - extremely attentive.
Food quality - excellent afternoon selection, breakfast plentiful - all you need.

Room Rate
ZAR2,040 - discounted special. I only stayed at this property because of this promotional rate.

Check Out - fast, accurate, courteous.

Rosebank is one giant construction site yet the room was quiet despite the constant noise from cranes and workers. The only negative is that the hotel lacks charm but, hey, it's a business hotel.

  • Stayed July 2009, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hyatt Regency Johannesburg

Address: 191 Oxford Road | Rosebank, Johannesburg 2132, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Spa Hotel in Johannesburg
#14 Business Hotel in Johannesburg
#18 Luxury Hotel in Johannesburg
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hyatt Regency Johannesburg 5*
Official Description (provided by the hotel):
Hyatt Regency Johannesburg is situated in the cosmopolitan suburb of Rosebank, a modern district in the North of Johannesburg. Our hotel provides easy access to Sandton, Constitution Hill and African craft markets. With 244 luxury rooms & suites featuring African-inspired decor and fully integrated meeting & conference venues, Hyatt Regency Johannesburg is the business traveller's hotel of choice. Guests are invited to experience the rich wellness of our Amani Spa. ... more   less 
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Also Known As:
Hyatt Regency Johannesburg Hotel Johannesburg
Hyatt Johannesburg
Johannesburg Hyatt Regency

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