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“Very good, great service” 4 of 5 stars
Review of Hyatt Regency Johannesburg

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Hyatt Regency Johannesburg
5.0 of 5 Hotel   |   191 Oxford Road | Rosebank, Johannesburg 2132, South Africa   |  
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Ranked #22 of 72 hotels in Johannesburg
London, United Kingdom
Senior Contributor
45 reviews 45 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
37 helpful votes 37 helpful votes
“Very good, great service”
4 of 5 stars Reviewed January 18, 2013

Stayed here for two nights on my way through Johannesburg. The location is great with lots of shopping nearby. I found the service to be quick and prompt for the most part, which is VERY good for South Africa in general..... If you enjoy shopping, enjoy the usual Hyatt service and want to feel safe and comfortable, I would stay here.

Room Tip: Pool is a bit small, however the spa area and gym are good for a hotel
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  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Grand Cayman
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 11, 2013

I am a Diamond member with Hyatt, which mean I spend a minimum 50 night per year at one of their Hotel. The Hyatt JO as nothing special, the service is slow and not accommodative. You get nickel and dimes on anything. The pool is small and has almost no chair around, so you are left with having to lay on a towel on wet concrete floor. However the location is great and you have access to one of the largest mall in the city directly from the hotel. If you are to pick a Hyatt hotel in South Africa, choose the one in George, a much better experience.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 8, 2013

I echo other recent reviewers' comments. This is a quality hotel in a good location in the Rosebank complex. Service and food are very good and the open air pool (6th floor?) is very relaxing after a tough day. It's easy to walk out to the many restaurants nearby, so I did not get the chance to try the hotel restaurant, but i will next time.

Room Tip: Try the pool!
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chennai (Madras), India
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 2, 2013

I don't usually give five stars for my reviews , but this was an exception. We stayed at the Hyatt regency, Rosebank , Jo'burg for 3 nights, and it was worth the money we paid. The location must really be commended. Situated right behind the sprawling Rosebank mall area, direct access via the hotel too. We being vegetarians had very few options for dinner during the New Year's Eve , with all the restaurants outside being closed. However , the staff at the all day cafe was so nice, they delivered us nice veggie sandwiches with fries to our room, which was really great!!!! Great work guys!
The breakfast was also commendable , the only suggestion would e to have a counter for hot food in the dining area itself , instead of us ordering for it every time from the back counter.
The concierge were very helpful, they booked us a guided tour of the lion park, which was awesome!
The gym was also very well maintained and was pleasantly surprised to find it open 24 hours!
Overall , a great hotel to stay in!
Will return for sure!!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Utrecht
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 31, 2012

This is a beautiful place and the service is perfect. Friendly and helpful staff that helps you in organizing your stay. The rooms are nice, clean and luxurious as you may expect from this hotel branch. The breakfast buffet is outstanding, multiple types of fish, cheeses, bread and fruits. There is also a good fish restaurant in the shopping mall. While this is Hyatt, Wifi is only free at the bar, a little pathetic nowadays. Also, some staff members were not helpful to my wife, there is still a gap between man and woman in South Africa. Unfortunately, the swimming pool was closed due to maintenance but the gym offered a good place to work out.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Top Contributor
380 reviews 380 reviews
80 hotel reviews
Reviews in 127 cities Reviews in 127 cities
704 helpful votes 704 helpful votes
4 of 5 stars Reviewed December 17, 2012

I was met at the airport as agreed and received a room on the Hyatt Gold floor (I am a member). The room is just your typical good size business hotel room. The bathroom, however, is larger and nicer than in many hotels, with black marble, a separate shower, a large soaking tub, and a very fluffy robe. There is a safe and an ironing board, a TV, an ipod docking station, and a mini bar (haven't looked yet).
The lobby, especially the outdoor part, is very scenic and seems like a great place to while away the afternoon (which I hope to do later this week). The spa is very nice (and super affordable - I just had a 90 min African massage, a 30 min scrub+spa tub soak, and bought a jar of product the massage therapist used - all for ZAR 1200 - which is just over EUR 100 I think; I only wish they had fresh fruit and hot tea) and so is the gym - again, larger than in many hotels and well equipped with modern machines.
There is a fantastic looking small outdoor pool which I haven't tried, a steam room, a sauna, and a hot tub.
Overall a great choice and I would not hesitate to recommend. Haven't tried their food, but breakfast selections, which I am looking at now for tomorrow, look good (and cheap!) with plentiful continental, egg, fruit, yogurt, cereal, meat, etc. options.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Halifax, Canada
Top Contributor
51 reviews 51 reviews
48 hotel reviews
Reviews in 30 cities Reviews in 30 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed November 27, 2012

Johannesburg was my last stop in South Africa and I stayed at this wonderful hotel for four nights with a safari in between. I really have to compliment the staff - everyone was terrific. I decided at the last minute to do a safari and the hotel was able to rejig my reservation allowing me to go to Pilanesberg for three days. The hotel is connected to what seemed like a couple of different malls which was convenient because the Hyatt in a residential neighbourhood. The rooftop pool was beautiful and the gym modern and well equipped. This is an excellent hotel to get work done, or for relaxing.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hyatt Regency Johannesburg

Address: 191 Oxford Road | Rosebank, Johannesburg 2132, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Spa Hotel in Johannesburg
#14 Business Hotel in Johannesburg
#18 Luxury Hotel in Johannesburg
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hyatt Regency Johannesburg 5*
Official Description (provided by the hotel):
Hyatt Regency Johannesburg is situated in the cosmopolitan suburb of Rosebank, a modern district in the North of Johannesburg. Our hotel provides easy access to Sandton, Constitution Hill and African craft markets. With 244 luxury rooms & suites featuring African-inspired decor and fully integrated meeting & conference venues, Hyatt Regency Johannesburg is the business traveller's hotel of choice. Guests are invited to experience the rich wellness of our Amani Spa. ... more   less 
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Also Known As:
Hyatt Regency Johannesburg Hotel Johannesburg
Hyatt Johannesburg
Johannesburg Hyatt Regency

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