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“Wonderful fun and decadent” 5 of 5 stars
Review of African Pride Melrose Arch Hotel

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African Pride Melrose Arch Hotel
5.0 of 5 Hotel   |   1 Melrose Square, Johannesburg 2196, South Africa   |  
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Ranked #9 of 70 Hotels in Johannesburg
Certificate of Excellence 2014
Cape Town Central, South Africa
Top Contributor
94 reviews 94 reviews
57 hotel reviews
Reviews in 54 cities Reviews in 54 cities
132 helpful votes 132 helpful votes
“Wonderful fun and decadent”
5 of 5 stars Reviewed September 22, 2013

I was lucky enough to be booked into the Melrose Arch Hotel by a client.

It turned out that I did not spend the night on my own (as originally planned!), but ended up having to share my room with my 12 year old who could not fly back home the previous day due to an ear infection.

I am not sure which I enjoyed the most – his delight when he arrived at the hotel and saw our room, or his comments during our one night stay. Now I must admit, I have traveled a lot and stayed in many hotels – but this still managed to delight me too!

A luxurious room with a funky bathroom complete with black and white tiles and a neon green lighted shower. Lots of fun things, like having to share your bath with a plastic duck and a special M&M treats next to the bed.

We had lovely views over the stunning pool area which gave us wonderful opportunity to try our photography skills. Which we took further on our stroll through Melrose Arch with interesting architecture, great shops and a wonderful city vibe!

I must mention the great welcome we got, not only from the pleasing decor in reception and special touches, but also by the staff who made us feel like VVIPs.

Another highlight was breakfast. Unfortunately we did not have enough time to enjoy all great variety of decadent food that was on offer. My poor son was so overwhelmed (btw he is a seasoned traveler who has stayed at some of SA’s best hotels) by the breakfast displays, that he completely forgot to enjoy the table full of sweet delicacies, including chocolate brownies! I will have to bring him back especially for this!

So after our great stay, he has now decided that he wants to become a world traveler, stay in wonderful hotels like these and take photos. To my question of “who is going to pay for it all” he could only shrug his shoulders! Guess I will have to take a second job now!

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review, October 7, 2013
Dear MoniqueStrydom
The TEAM really enjoyed your comments!
We are elated to hear that we have converted your son, to become a seasoned traveller!
Anytime he transits via O.R.Tambo we will send some of the brownies he missed from the buffet!
All the best with that savings fund!
The TEAM look forward to your return - safe travels and thank you for staying with us!
Kind regards
Jean-Claude & TEAM
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374 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Winchfield, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 17, 2013

Room great, location great.

Shame no gym on site and they feel the need to charge you 200 rand a day to use another one nearby. Thought a basic requirement of an international hotel?

Try the club sandwich on the room service menu - it's out of this world. Best room service food ever.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review, October 7, 2013
Dear TheWorleys

Thank you for the excellent feedback, and for staying at our beautiful hotel!
We are looking into a long term solution regarding the gym facilities and usage thereof.
If you enjoyed our Club Sandwich - on your return I recommend our Gourmet Burger, fit for a king!
Can't wait to host you again!
Personal best
Jean-Claude & TEAM
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Blue Mountains Australia
Top Contributor
116 reviews 116 reviews
37 hotel reviews
Reviews in 50 cities Reviews in 50 cities
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed September 5, 2013

We arrived early after long flight from Singapore and the Hotel graciously provided an early check in. The decor of the Hotel is quite eclectic which I especially liked. The room is spacious and the bathroom was such a delight especially with the roomy shower.
After a long hot shower we both crashed and the bed was extremely comfortable and provided a good rest which we both needed.
The staff are just fabulous all are attentive, courteous and it is just a pleasure staying here as a guest. The breakfast the next morning was terrific.
We are coming back later this month and I can't wait to stay here again.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review, September 16, 2013
Dear Sallymay4
Our rain showers are just the medicine one requires after a long haul flight, prior to crashing onto our beds!!
Good to hear you had a great rest, before an excellent breakfast!
The TEAM look forward to hosting you soon – thank you for staying with us, and for the outstanding feedback!
Personal regards
Jean-Claude & TEAM
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gold coast
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 4, 2013

During a recent visit to Johannesburg we stayed at The Melrse Arch. We were delighted with the service we received at this bouquet hotel especially enjoying the size and color lightning scheme of of balcony room on the top floor.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review, September 16, 2013
Dear charlieGoldCoast
The TEAM thank you for your wonderful comments, and for staying with us!
The five senses incorporated into the hotels’ design, and our extensive service training program with the amazing TEAM, are there to ensure an unforgettable experience – thank you for sharing yours!
See you soon!
Jean-Claude & TEAM
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Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 3, 2013

It was my second stay. Always nice to stay at the Melrose Arch.

Food is good. Room is great. Hotel is located in very nice area. Nice shops in the area.

Negative: did not have the wine that was on the wine list.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review, September 16, 2013
Dear braets
On your return, I have a bottle of Chocolate Block in your room!
Thank you very much for staying with us and for the excellent feedback – my apologies for the lack of stock; there was a shortage of supply, due to the popularity of this wine.
This matter has been resolved and will not happen again.
We cannot wait to host you again!
Best regards
Jean-Claude & TEAM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 31, 2013

The hotel is very modern, my room was a great size with everything I needed inside. A separate shower and big bath making it feel like a home from home.

The staff are very attentive and all really polite and helpful - breakfast was good, I tried both the continental and the cooked and both were excellent.

I stayed here for business, and the location was excellent, everything I needed was on my doorstep in Melrose Arch

Room Tip: 4th floor is where the balconies are
See more room tips
  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review, September 16, 2013
Dear 15ian20
The TEAM are exceptionally proud to have delivered a warm and homely atmosphere for your visit.
We really appreciate your excellent feedback with regards to your stay and our breakfast!
Melrose Arch is a great destination, it was a pleasure to host you and look forward to your return!
Safe travels!
Jean-Claude & TEAM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 20, 2013

Only one word, excellent. In the last 8 months I stayed in the hotel for business purposes roughly 50 percent of my time, for me it became home from home. Pricing ok, all staff, and I mean all staff, friendly, helpfull and caring. Food is to good for my weight. Many regards too all you people in the Melrose Arch.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review, August 28, 2013
Dear SibleKras
Thank you for the excellent comments – the TEAM are at your service!
It is our pleasure to host you while visiting JHB and look forward to your return!
We have added some exciting new healthy options to our menu, and are sure you will be delighted with these on your next stay!
We look forward to seeing you soon!
Kind regards
Jean-Claude & TEAM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about African Pride Melrose Arch Hotel

Address: 1 Melrose Square, Johannesburg 2196, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Johannesburg
#6 Family Hotel in Johannesburg
#7 Business Hotel in Johannesburg
#8 Luxury Hotel in Johannesburg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — African Pride Melrose Arch Hotel 5*
Number of rooms: 118
Official Description (provided by the hotel):
African Pride Melrose Arch Hotel has become an international destination in its own right, attracting discerning GUESTS who take pleasure in modern elegance and sophistication. Sheer style and individuality is what redefines the travel experience when staying at Africa's first truly HIP 5-star Hotel. The luxurious African Pride Melrose Arch Hotel, Johannesburg, South Africa is situated within the exclusive urban Melrose Arch lifestyle development, a "city within a city", that offers an extensive array of shops and restaurants to be explored. So, if shopping is on the cards, you couldn’t ask for a better position. The entire Melrose Arch precinct is patrolled by 24 hour Security and monitored by CCTV surveillance for peace-of-mind comfort. If you want to arrive in style, simply book a transfer in one of our luxury vehicles. Alternatively, catch the courtesy shuttle from the Gautrain station straight to the hotel where you immediately feel the pulse of urban Africa. Engulf yourself in the trendy precinct that is Melrose Arch, which offers GUESTS everything and more at your doorstep. Loosen your tie and make your way outside to the Pool Bar. Make use of our complimentary internet access, take off your shoes and have lunch at our unique tables that sit in shallow water; perfect for that midday cool down. Want to get out and explore? With the vast attractions that Johannesburg has to offer, why not visit the nearby Military Museum or the musical landmark of Sophia Town; both of which have played huge roles in the history of our country. With so much to do within close proximity, a visit to our own March Restaurant is a must and offers a truly sensual dining experience; where décor meets a whimsical fusion of international flavours and cooking techniques.Too early for bed? Make yourself comfortable in the leather couches of the Library Bar. Indulge in a nightcap and be kept company by a selection of great authors. ... more   less 
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Also Known As:
African Pride Melrose Arch Hotel Johannesburg
African Pride Melrose Arch Johannesburg

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