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African Pride Melrose Arch Hotel: Traveler Reviews

5.0 of 5
1 Melrose Square, Johannesburg 2196, South Africa
Hotel amenities
African Pride Melrose Arch Hotel
Ranked #6 of 57 hotels in Johannesburg
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205 reviews from our community

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Traveler rating
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Date Rating
Johannesburg, South Africa
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
“Urban delux!”
4 of 5 stars Reviewed February 14, 2013

I'm generally a great fan of getting out of the city to relax but I decisded to start off a break with for my partners 30th birthday at Melrose Arch. The hotel is awesome and the experience was great from start to finish. We had lunch at the pool where your table and chair are place inside the pool. It is a great experience and the food was good too. The highlight for my partner was the breakfasts. She could start her day off with osters and champagne. The rest of the breakfast was also top class. The rooms are equipped with everything could want with a flat screen TV and surround sound. Overall the experience was great and I would recommend it as a city break anytime.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 3 more reviews by savistor for Johannesburg
Ask savistor about African Pride Melrose Arch Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review
February 20, 2013
Dear Savistor
You could not have chosen a better way to celebrate your 30th!
The TEAM are delighted to hear that it was such a memorable experience!
Thank you for staying with us, and for the excellent feedback!
We look forward to celebrating many more occasions together!
Personal regards
Jean-Claude & TEAM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
48 helpful votes 48 helpful votes
“Destroyed Valentines Day Plans”
1 of 5 stars Reviewed February 13, 2013

Marches Restaurant at the Melrose Arch hotel is staffed by incompetents. After making a booking on the 2nd of Feb for Valentines Day, I called to confirm the reservation on the 12th only to be told that they could not find my reservation and that they would make a plan.

I then received an email a few hours later, confirming what they had planned for the evening and letting me know that I would be put on a waiting list.

I would not entrust the Hotel or Restaurant for a special event as they will let you down.

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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See 3 more reviews by Word_Traveller_ZA for Johannesburg
Ask Word_Traveller_ZA about African Pride Melrose Arch Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review
February 20, 2013
Dear Word_Traveller_ZA
I am delighted to hear that we were able to assist, and that you had an excellent Valentines evening with us!
My sincere apologies for the miscommunication surrounding your reservation, this was addressed with the TEAM, and will not occur again.
As discussed telephonically, we cannot wait to host you again!
Kind regards
Jean-Claude & TEAM
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Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“great location and excellent staff”
4 of 5 stars Reviewed February 12, 2013

great boutique hotel with awesome and happy staff.
great place to stay (rooms are a perhaps a little strange and try-hard in design) but the common areas, staff and service was almost perfect. the breakfast was really good as was chilling on the terrace watching people. lots of nice shops and cafes etc surrounding the hotel and completely secure and safe

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask pickypeterpan about African Pride Melrose Arch Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review
February 20, 2013
Dear Pickypeterpan
The TEAM are delighted to hear that you had such an excellent experience at the hotel, and that you had the opportunity to explore and enjoy the Melrose Arch precinct.
Thank you for staying with us, safe travels!
Jean-Claude & TEAM
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Maun, Botswana
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Fabulous hotel”
5 of 5 stars Reviewed February 6, 2013

This hotel pushed all the right buttons for us. We were warmly greeted and shown to our room by a friendly porter with a good sense of humour. We loved the stylish well appointed room with all its amenities and well thought out details and wished we could have stayed longer to better enjoy all the facilities. The pool area was very inviting and I imagine it is a great place to spend a few hours. Our only complaint was the tough steak we had for dinner in the restaurant but the breakfast buffet more than made up for it. This was the best breakfast buffet I've seen in a long time and we especially enjoyed the oysters and caviar. We left feeling refreshed having been very well looked after - nothing was too much trouble!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Cathy K about African Pride Melrose Arch Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review
February 20, 2013
Dear Cathy K
On behalf of my TEAM, I would like to thank you for your amazing comments, and for staying with us!
The TEAM were delighted to hear about your buttons…bring them with on your return!!!
We cannot wait to host you again - see you soon!
Jean-Claude & TEAM
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Tel Aviv, Israel
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
“2 nights at the African Pride hotel Melrose Arch”
3 of 5 stars Reviewed February 1, 2013 via mobile

It's not my first stay and my overall impression didn't change
Nice hotel, so so amenities , rooms are not so big- definitely not a 5 star hotel
Located in an isolated area but there are some shops and restaurants around

Stayed January 2013, traveled on business
Was this review helpful? Yes
See 7 more reviews by Shlbre for Johannesburg
Ask Shlbre about African Pride Melrose Arch Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review
February 18, 2013
Dear Shlbre
Thank you very much for staying with us, the TEAM really appreciate your feedback!
We do have different room categories and can offer an upgrade on your return!
The precinct is a great place to visit, with numerous restaurants and designer shops to explore.
See you soon!
Personal regards
Jean-Claude & TEAM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about African Pride Melrose Arch Hotel

Also Known As:
African Pride Melrose Arch Hotel Johannesburg
African Pride Melrose Arch Johannesburg
Address: 1 Melrose Square, Johannesburg 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Johannesburg
#5 Business Hotels in Johannesburg
#6 Luxury Hotels in Johannesburg
#6 Family Hotels in Johannesburg
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
African Pride Melrose Arch Hotel has become an international destination in its own right, attracting discerning GUESTS who take pleasure in modern elegance and sophistication. Sheer style and individuality is what redefines the travel experience when staying at Africa's first truly HIP 5-star Hotel. The luxurious African Pride Melrose Arch Hotel, Johannesburg, South Africa is situated within the exclusive urban Melrose Arch lifestyle development, a "city within a city", that offers an extensive array of shops and restaurants to be explored. So, if shopping is on the cards, you couldn’t ask for a better position. The entire Melrose Arch precinct is patrolled by 24 hour Security and monitored by CCTV surveillance for peace-of-mind comfort. If you want to arrive in style, simply book a transfer in one of our luxury vehicles. Alternatively, catch the courtesy shuttle from the Gautrain station straight to the hotel where you immediately feel the pulse of urban Africa. Engulf yourself in the trendy precinct that is Melrose Arch, which offers GUESTS everything and more at your doorstep. Loosen your tie and make your way outside to the Pool Bar. Make use of our complimentary internet access, take off your shoes and have lunch at our unique tables that sit in shallow water; perfect for that midday cool down. Want to get out and explore? With the vast attractions that Johannesburg has to offer, why not visit the nearby Military Museum or the musical landmark of Sophia Town; both of which have played huge roles in the history of our country. With so much to do within close proximity, a visit to our own March Restaurant is a must and offers a truly sensual dining experience; where décor meets a whimsical fusion of international flavours and cooking techniques.Too early for bed? Make yourself comfortable in the leather couches of the Library Bar. Indulge in a nightcap and be kept company by a selection of great authors. ... more   less 
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African Pride Melrose Arch Hotel
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