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“Urban delux!” 4 of 5 stars
Review of African Pride Melrose Arch Hotel

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African Pride Melrose Arch Hotel
5.0 of 5 Hotel   |   1 Melrose Square, Johannesburg 2196, South Africa   |  
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Ranked #9 of 70 Hotels in Johannesburg
Certificate of Excellence
Western Cape, South Africa
Top Contributor
101 reviews 101 reviews
17 hotel reviews
Reviews in 41 cities Reviews in 41 cities
39 helpful votes 39 helpful votes
“Urban delux!”
4 of 5 stars Reviewed February 14, 2013

I'm generally a great fan of getting out of the city to relax but I decisded to start off a break with for my partners 30th birthday at Melrose Arch. The hotel is awesome and the experience was great from start to finish. We had lunch at the pool where your table and chair are place inside the pool. It is a great experience and the food was good too. The highlight for my partner was the breakfasts. She could start her day off with osters and champagne. The rest of the breakfast was also top class. The rooms are equipped with everything could want with a flat screen TV and surround sound. Overall the experience was great and I would recommend it as a city break anytime.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review, February 20, 2013
Dear Savistor
You could not have chosen a better way to celebrate your 30th!
The TEAM are delighted to hear that it was such a memorable experience!
Thank you for staying with us, and for the excellent feedback!
We look forward to celebrating many more occasions together!
Personal regards
Jean-Claude & TEAM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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399 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Johannesburg, South Africa
Top Contributor
70 reviews 70 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
87 helpful votes 87 helpful votes
1 of 5 stars Reviewed February 13, 2013

Marches Restaurant at the Melrose Arch hotel is staffed by incompetents. After making a booking on the 2nd of Feb for Valentines Day, I called to confirm the reservation on the 12th only to be told that they could not find my reservation and that they would make a plan.

I then received an email a few hours later, confirming what they had planned for the evening and letting me know that I would be put on a waiting list.

I would not entrust the Hotel or Restaurant for a special event as they will let you down.

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review, February 20, 2013
Dear Word_Traveller_ZA
I am delighted to hear that we were able to assist, and that you had an excellent Valentines evening with us!
My sincere apologies for the miscommunication surrounding your reservation, this was addressed with the TEAM, and will not occur again.
As discussed telephonically, we cannot wait to host you again!
Kind regards
Jean-Claude & TEAM
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Senior Contributor
40 reviews 40 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 12, 2013

great boutique hotel with awesome and happy staff.
great place to stay (rooms are a perhaps a little strange and try-hard in design) but the common areas, staff and service was almost perfect. the breakfast was really good as was chilling on the terrace watching people. lots of nice shops and cafes etc surrounding the hotel and completely secure and safe

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review, February 20, 2013
Dear Pickypeterpan
The TEAM are delighted to hear that you had such an excellent experience at the hotel, and that you had the opportunity to explore and enjoy the Melrose Arch precinct.
Thank you for staying with us, safe travels!
Jean-Claude & TEAM
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Maun, Botswana
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 6, 2013

This hotel pushed all the right buttons for us. We were warmly greeted and shown to our room by a friendly porter with a good sense of humour. We loved the stylish well appointed room with all its amenities and well thought out details and wished we could have stayed longer to better enjoy all the facilities. The pool area was very inviting and I imagine it is a great place to spend a few hours. Our only complaint was the tough steak we had for dinner in the restaurant but the breakfast buffet more than made up for it. This was the best breakfast buffet I've seen in a long time and we especially enjoyed the oysters and caviar. We left feeling refreshed having been very well looked after - nothing was too much trouble!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review, February 20, 2013
Dear Cathy K
On behalf of my TEAM, I would like to thank you for your amazing comments, and for staying with us!
The TEAM were delighted to hear about your buttons…bring them with on your return!!!
We cannot wait to host you again - see you soon!
Jean-Claude & TEAM
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Tel Aviv, Israel
Top Contributor
69 reviews 69 reviews
36 hotel reviews
Reviews in 31 cities Reviews in 31 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 1, 2013 via mobile

It's not my first stay and my overall impression didn't change
Nice hotel, so so amenities , rooms are not so big- definitely not a 5 star hotel
Located in an isolated area but there are some shops and restaurants around

Stayed January 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review, February 18, 2013
Dear Shlbre
Thank you very much for staying with us, the TEAM really appreciate your feedback!
We do have different room categories and can offer an upgrade on your return!
The precinct is a great place to visit, with numerous restaurants and designer shops to explore.
See you soon!
Personal regards
Jean-Claude & TEAM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Nairobi, Kenya
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 1, 2013 via mobile

First time in Joburg and I stayed here for 3 nights. Amazing people here. The staff are really friendly. Great personalities. The rooms are very nice. Tastefully furnished and practical. The food....well I have not eaten much at the hotel as there are so many nice to eat places around the hotel? Would I come back? For sure with deeper pockets though!

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review, February 18, 2013
Dear Amani M
It was a pleasure to meet and host you!
The TEAM are very pleased to hear that you had such a great stay at the hotel, and an excellent first trip to JHB!
We look forward to having you back soon!
Kind regards
Jean-Claude & TEAM
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Brisbane, Australia
Top Contributor
68 reviews 68 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 26, 2013

I booked this hotel on a recommendation from a very chic friend, expecting to be disappointed.. Well I was totally shocked; it was totally awesome modern chic hotel... I was in room 309... room was spectacular, I could have stayed in the shower 24/7..

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review, February 18, 2013
Dear Francis B
The TEAM are delighted that you were totally shocked with our awesome hotel!
Thank you very much for staying with us, and for the excellent review!
We appreciate your kind words, and cannot wait to welcome you back!
Best regards
Jean-Claude & TEAM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about African Pride Melrose Arch Hotel

Address: 1 Melrose Square, Johannesburg 2196, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Johannesburg
#6 Family Hotel in Johannesburg
#7 Business Hotel in Johannesburg
#8 Luxury Hotel in Johannesburg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — African Pride Melrose Arch Hotel 5*
Number of rooms: 118
Official Description (provided by the hotel):
African Pride Melrose Arch Hotel has become an international destination in its own right, attracting discerning GUESTS who take pleasure in modern elegance and sophistication. Sheer style and individuality is what redefines the travel experience when staying at Africa's first truly HIP 5-star Hotel. The luxurious African Pride Melrose Arch Hotel, Johannesburg, South Africa is situated within the exclusive urban Melrose Arch lifestyle development, a "city within a city", that offers an extensive array of shops and restaurants to be explored. So, if shopping is on the cards, you couldn't ask for a better position. The entire Melrose Arch precinct is patrolled by 24 hour Security and monitored by CCTV surveillance for peace-of-mind comfort. If you want to arrive in style, simply book a transfer in one of our luxury vehicles. Engulf yourself in the trendy precinct that is Melrose Arch, which offers GUESTS everything and more at your doorstep. Loosen your tie and make your way outside to the Pool Bar. Make use of our complimentary internet access, take off your shoes and have lunch at our unique tables that sit in shallow water; perfect for that midday cool down. Want to get out and explore? With the vast attractions that Johannesburg has to offer, why not visit the nearby Military Museum or the musical landmark of Sophia Town; both of which have played huge roles in the history of our country. With so much to do within close proximity, a visit to our own March Restaurant is a must and offers a truly sensual dining experience; where decor meets a whimsical fusion of international flavours and cooking techniques.Too early for bed? Make yourself comfortable in the leather couches of the Library Bar. Indulge in a nightcap and be kept company by a selection of great authors. ... more   less 
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Also Known As:
African Pride Melrose Arch Hotel Johannesburg
African Pride Melrose Arch Johannesburg

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