I have stayed and eaten at the Saxon several times in the past and always rated it highly, on this occasion I was attending a corporate cocktail party. The service, setting and food at the event were superb, but what really made the evening for me was their response to a slightly unusual request.
I had just collected my 10 year old daughter from her riding lesson, and because of heavy rush hour traffic did not have time to take her home before the event began. I phoned the hotel and asked if there was somewhere she could sit and have something to eat while I was at the event, knowing full well that it was not a family-oriented hotel. The receptionist's response could not have been more positive on the phone, she recognised us on arrival, and whisked my daughter off so I could go straight to the function.
When I collected my daughter later I found they had taken great care of her, not only feeding her well on the terrace by the pool and keeping her entertained, but seating her just away from the other guests so she could lie down on a pool lounger and enjoy the ambience without feeling constrained by being on her own in a group of strangers.
Please don't all bring your kids, I am sure the hotel wants to keep things refined and exclusive, but their response to this situation could not have been better.
- Official Description (provided by the hotel):
- The Saxon has a story to tell. Originally a private home and host to many honoured guests. The art within the home portrays lives lived with guests and friends spending time together. Elegant. Luxurious. Unforgettable. Merging the finest culinary experiences, the ultimate in luxurious accommodation and the award-winning Spa, the Saxon will take you on an unforgettable journey. This is truly the place you can call home. Let the Saxon treat you to personalised, discreet service and unparalleled South African hospitality. ... more less
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- Also Known As:
- Saxon Boutique Hotel Johannesburg
- Hotel Saxon Boutique