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Saxon Boutique Hotel, Villas and Spa: Traveler Reviews

5.0 of 5
36 Saxon Road | Sandhurst, Johannesburg 2196, South Africa
Hotel amenities
Saxon Boutique Hotel, Villas and Spa
Ranked #2 of 57 hotels in Johannesburg
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114 reviews from our community

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Traveler rating
    100
    4
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Date Rating
Amsterdam
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Simply amazing!”
5 of 5 stars Reviewed December 18, 2012

I travel a lot for business and leisure but it is rare that I am speechless about service or hotel experiences in general. In my book there are hotels and there are HOTELS. The Saxon goes beyond that, the team is just fantastic. From the moment you arrive you are literally carried through the ultimate and relaxing experience. I had to work and had some meetings at the hotel and the team at the hotel could just not do enough to make my meetings go seemless. I used the spa and had the best massage ever. The new no. 500 restaurant is a different world, interactive and authentic South African fine dining with the best ingredients and the wines presented by Francis - just perfect! Try the villas, it is like your own house with a couple of other friends staying with you (not literally) but you share the public space which is more like a wonderful house than a lounge, perfect.

Room Tip: Villas! Just try them out, you will never stay in a "normal" hotel again, the butler servi...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Worldtraveler30 about Saxon Boutique Hotel, Villas and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George C, General Manager at Saxon Boutique Hotel, Villas and Spa, responded to this review
January 11, 2013
Dear Worldtraveler30,

Thank you for your wonderful review on TripAdvisor and a very happy new year from all of us at The Saxon.

We are pleased to hear that we have exceeded your expectations and that you enjoyed your stay with us. i will most certainly share your comments with the Spa, Francis and the rest of the team.

Should you require any assistance please do not hesitate to contact us on sales@saxon.co.za. We hope to welcome you back very soon,

Best regards
George Cohen
Managing Director - The Saxon Boutique Hotel, Villas & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“My newest favourite!”
5 of 5 stars Reviewed December 17, 2012

This excellent property has got to be the most luxurious hotel I've ever stayed in! From it's location smack in the middle of Jo'burg's most upscale private neighbourhood, to its jaw-droppingly beautiful rooms, this place is the ultimate in luxury and style.
Decorated in an elegant modern-African style, with safari shades and the most well-curated collection of artwork, every corner is photo-worthy.
The rooms are practically overflowing with comfort via well-thought out furnishings and amenities - including the most covet-able FULL-SIZED and complete bathroom products - including hand-wash and hand-lotion!
My suite had bookshelves stacked to the brim with books of every category, and was located in separate villas, each with their own dining areas and small pool.
The meals were so good, there was no need to leave the hotel (their degustation wine-pairing menu is a must), and they served the best breakfasts I've ever had the pleasure to stuff myself with.
If you have to connect in Jo'burg, please make it a point to break your journey at the sensational Saxon.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask madchinaman about Saxon Boutique Hotel, Villas and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George C, General Manager at Saxon Boutique Hotel, Villas and Spa, responded to this review
January 11, 2013
Dear madchinaman,

Thank you for your wonderful review on TripAdvisor and a very happy new year from all of us at The Saxon.

We are pleased to hear that we are "your new favorite" and we hope to welcome you back very soon.

Should you require any assistance please do not hesitate to contact us on sales@saxon.co.za

Best regards
George Cohen
Managing Director - The Saxon Boutique Hotel, Villas & Spa
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Brussels, Belgium
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“simply heaven”
5 of 5 stars Reviewed December 9, 2012

There is no other way to describe our experience there then saying we felt inside the hotel like in heave. I'm a frequent traveller and have stayed in 5 stars hotel (or so called ) all over the world and i have to say that this is one of my best experience whether we talk about the room, the property or the service.
First of all we were welcomed by a wonderful member of the staff, Ludovic who we highly recommend. Not only was he making sure that everything was perfect and that all our questions were answered but he reached all our expectations and even more.
For exemple I had forgotten some table i had to take for malaria and in less then 30 min Ludovic sent a car to a local pharmacy and bring it to us. just an exemple of how helpful he was and always with a smile. Also he spoke a very good french.
Upon arrival , there was a bottle of champagne waiting for us in the room.
The room itself was incredible, beautiful furniture, comfy bed, luxurious bathroom, i had never seen anything quite like it and i know what i'm talking about when it comes to great hotels.
The rooms and property are super clean, the different pool areas are wonderful as well as the terraces you can have lunch or afternoon tea at.
THere is also a good gym which is free of charge.
You will feel safe in this place as there is very high (but discreet) security around this hotel.
The breakfast was simply delicious with a lot of choices, as well as the dinner was.
i hightly recommend this hotel for anyone looking for high standart and personalized service.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Alx567 about Saxon Boutique Hotel, Villas and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George C, Manager at Saxon Boutique Hotel, Villas and Spa, responded to this review
December 14, 2012
Dear Alx567,

Thank you for your wonderful review on TripAdvisor.

We are pleased to hear that we have exceeded your expectations and we hope to welcome you back to The Saxon time and again. Unfortunately Ludo is no longer with the hotel but rest assured that his colleagues will be just as helpful.

Should you require any assistance please do not hesitate to contact us on sales@saxon.co.za

Best regards
George Cohen
Managing Director - The Saxon Boutique Hotel, Villas & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Catalkoy, Turkish Cyprus
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Better than ever”
5 of 5 stars Reviewed November 21, 2012

We have stayed here a few times before but it is an ever changing animal. David Higgs, the chef there, has now opened a fine dining restaurant upstairs called Five Hundred.....it was excellent, the Joburg equivalent of Le Manoir de Quatre Saisons, we were both very impressed. The rooms maintain their quality and the Spa was a good experience for us. Presently the main restaurant is undergoing renovations but the set-up is still very good, and the works did not disturb us at all. We find the staff friendly and informative always very helpful. We will be back.

Room Tip: Personal choice whether you like to be apart at a villa or in the main building. Our choice would be...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Cyprusmal about Saxon Boutique Hotel, Villas and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaxonBoutique, Manager at Saxon Boutique Hotel, Villas and Spa, responded to this review
November 26, 2012
Dear Cyprusmal

Thank you for your wonderful comments on TripAdvisor.

We are pleased to hear that again your stay with us was most memorable and we hope that we will welcome you back to The Saxon very soon. I will pass on your feedback to David and the rest of the team. Thank you very much.

On your next visit please do let sales@saxon.co.za know as we would like to exceed your expectations of the Saxon even more.

Kind regards,
George Cohen, Managing Director
The Saxon Boutique Hotel, Villas and Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
68 reviews 68 reviews
20 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
“You'll want to return!”
5 of 5 stars Reviewed November 18, 2012

As you might expect, this hotel is seriously good! It's in a secluded setting in the prosperous suburb of Sandhurst with beautiful grounds leading out from the infinity pools that adjoin the main house. By the entrance to the main house there is a spectacular aerial walkway that takes you through the trees to three separate villas which have further suites and spacious common areas.

The service is impeccable - helpful, intelligent and friendly - without a hint of the underlying arrogance that can spoil the service in many other top flight establishments. The suites in the villas are delightful, with a spacious main room, private patio and an open plan bathroom area that is cleverly designed still to be discreet.

We entertained a number of guests to dinner in the dining library and the meal was well up to the standard that you might expect, both in terms of the quality of the food and the presentation of the dishes.

If, like me, you visit the Saxon on a business trip you have a dilemma - do you tell your other half all about it? Because if you let on about how wonderful it is, it's pretty certain you'll find yourself coming back together for a vacation trip!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask SixNineOne about Saxon Boutique Hotel, Villas and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaxonBoutique, Manager at Saxon Boutique Hotel, Villas and Spa, responded to this review
November 19, 2012
Dear SixNineOne,

Thank you for your wonderful comments on TripAdvisor.

We are pleased to hear that you enjoyed your stay with us and we hope that we will welcome you back to The Saxon very soon, along with your partner dispite the dilemma as we would love to welcome you back on a more relaxed basis. I will definitely pass on your comments to our team.

On your next visit please do let sales@saxon.co.za know as we would like to exceed your expectations of the hotel even more.

Kind regards,
Miguel Brunido, Sales Manager
The Saxon Boutique Hotel, Villas and Spa
Report response as inappropriate
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Additional Information about Saxon Boutique Hotel, Villas and Spa

Also Known As:
Saxon Boutique Hotel Johannesburg
Saxon Boutique Hotel
Hotel Saxon Boutique
Address: 36 Saxon Road | Sandhurst, Johannesburg 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotels in Johannesburg
#2 Business Hotels in Johannesburg
#2 Luxury Hotels in Johannesburg
#3 Family Hotels in Johannesburg
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Nestled in the exclusive Sandhurst suburb of Sandton, the Saxon Boutique Hotel, Villas & Spa makes a world class statement of ethnic African elegance, combined with personalized attention to detail. The Saxon Boutique Hotel, Villas & Spa continues to be a place of welcome and a home away from home. ... more   less 
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