We arrived 3 days after the hotel opened, having not been warned that the hotel was not really complete, nor had they had the opportunity to test the hotel and restaurant out prior to guests arriving. The comments made by other guests do reflect a lot of the frustrations we experienced. However, we raised our concerns with the Management Team whilst we were there and Mr Carre could not have been more empathetic about our concerns. All the staff went out of their way to try and remedy our issues I.e. Julanda, the spa manager, Priscilla and Ahstaak in Guest relations. This hotel has a stunning location and you just know that once it is complete and the teething issues are out of the way it will be a fantastic place to stay. We will be back to see it at its best.
- Official Description (provided by the hotel):
- Much acclaimed and soon more impressive than ever, Four Seasons Hotel Westcliff Johannesburg welcomes you to a self-contained sanctuary in an affluent residential area. Perched on a cliffside, this resort-style retreat offers panoramic views over the neighbouring Johannesburg Zoo and the dense tree canopy of the city's prestigious northern suburbs. The ambience is like a sun-splashed Mediterranean village laced with courtyards, fountains and gardens. Fully transformed, the hotel's 117 guest rooms and suites offer cool, contemporary decor inspired by modern Africa. Four Seasons Hotel Westcliff Johannesburg is destined to become a lively social hub for the city's elite, and the first choice for business and holiday travellers - providing a pampering start or finish for a South African safari. ... more less
- Reservation Options:
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- Also Known As:
- The Westcliff By Orient-Express Hotel Johannesburg
- Westcliff Hotel Johannesburg
- Westcliff Johannesburg