We had a High Tea afternoon at The Westcliff... shuttle service takes you to the tea room, you are served with unlimited ice tea, the service is good, the food is served buffet style, not a variety for vegetarians though, more seafood & meat dishes.. the food was good but not great! The tea selection was limited unfortunately.. which was disappointing! the sweet selection of treats were delicious. Overall the views from the hotel are beautiful overlooking the pool, JHB zoo & the city. The hotel is well kept, the gardens are beautiful & staff friendly.

The Westcliff is a large, sprawling hotel on a steep gradient. This gives it amazing views of Johannesburg and means walking around the hotel grounds is a bit of a pain.

The rooms must have been amazing in decades past, and the size and bathrooms still reflect this. Everything feels a little dated now, right down to recurring electrical problems (TV not working, electricity tripping).

Service is generally very good but obtrusive - I find this very irritating on business trips where I just want to get to my room and not deal with 20 people wanting to help or long check-out procedures.

I have stayed at this Hotel many times and am never disappointed. The rooms are absolutely beautiful, spacious with ovely amenities, the pool area is so relaxing and the staff a pleasure to deal with from the front door man to your housemaid. Little shop at reception sells some lovely things which are not too expensive. Plenty of local shopping 5-15 minutes away anyway.
The restaurants at The Westcliff are fabulous - breakfast is delicious with lots to choose from and the selection is continually refreshed. The view overlooking the main pool and Joburg Zoo is just amazing and when the jacarandas are in bloom you never want to leave. Wait staff are just so professional, our particular waiter remembered each day exactly what we wanted to drink in the way of juices, coffees for our party of 4. The Polo Lounge is also good value and the main restaurant for dinner is not to be missed. We were celebrating a special occasion and it was made more special by the wonderful service we received. Off the premises in surrounding areas there are lots of good restaurants including the fun Moyo at Zoo Lake.
Dont miss the little village of Parkview 5 mins away - gorgeous coffee shops and Seringa Living is worth having a look thru for lovely African collectables.
My experience at the spa was not fabulous but could not take away from a wonderful stay just don't knock yourself out to fit in a treatment would be my advice.

We stayed here for our anniversary for one night. The room 205 was great with quick access to a private plunge pool. Drinks and dinner and the polo club was great with exceptional service from the staff who were happy to chat with us while we sat around for drinks. We really felt like we were in holiday for the one night and were made to feel welcome. Charges for food and drinks are on the pricey side but in line with 5 star hotels. Breakfast we felt was expensive at R200 per person but still tasty.

The main swimming pool has a great view over jhb and well worth a dip in. As it was our anniversary they decorated our room with rose petals- a sweet touch thanks! We can not fault the hotel on anything except that they forgot to deliver out newspapers in the morning.