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“Good secure hotel” 3 of 5 stars
Review of Garden Court Eastgate

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Garden Court Eastgate
3.0 of 5 Hotel   |   Ernest Oppenheimer Avenue | Bruma, Johannesburg 2026, South Africa   |  
Hotel amenities
Ranked #22 of 72 Hotels in Johannesburg
London
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
“Good secure hotel”
3 of 5 stars Reviewed November 5, 2012

As an overnight stop in Jo'burg, the Garden Court Eastgate is easily found and has secure parking, good customers service, comfortable if a little non-descript rooms and decent food.
The staff at reception were helpful, the room was equipped with everything we needed and I'd say this was a good 3 star hotel to stay at whilst in Jo'burg.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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53 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Bristol
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed October 6, 2012

Stayed one night due to early flight out in the morning. We were told on booking that the hotel operates and airport shuttle service every 5 - 10 minutes, landed at night and went to wait, after half an hour no sign of the bus so we telephoned the hotel who said that the bus was nearly at the airport and that they ran constantly. We waited another 40 minutes telephoned the hotel after 30 minutes, who said the same thing and when questioned put the phone down, we called back to find out that the bus was just sat at the hotel. No apology, no explanation, not even good manners were shown.

We eventually arrived at the hotel, rooms are very basic and air con is very noisy so don't expect much sleep. On the positive front the breakfast was very good.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York, United States
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 30, 2012

This was my first stay at the Garden Court East Gate, although it was my 7th trip to South Africa. The rooms were clean, roomy and very comfortable. I like the convenience of having a restaurant to eat dinner so we did not have to go out after dark. The value of the rooms and food was excellent. Staff were very cordial and helpful...especially William, our shuttle driver. Our luggage was stored for us until our 4 pm ride to Tambo. I most definitely would recommend and stay at the Garden Court East Gate on future trips.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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sasboy, General Manager at Garden Court Eastgate, responded to this review, October 1, 2012
Good day Sir/Madam

Thank you for your positive feedback, will pass on your positive feedback to my staff.

Regards
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 17, 2012 via mobile

The hotel has a high standard which they have been very consistent upon. Rooms are superb (in terms comfort and cleanliness), food is excellent and the staff is very friendly and professional.

Absolutely loved my stay. Will always stay there....

Stayed September 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 3, 2012 via mobile

Very nice hotel. Very convenient on location begin next to eastagte shopping mall and the airport.

The bedrooms are simple with all the garden court quality.

The hotel has great value and I would recommend anybody needing just a bed to consider it.

  • Stayed October 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dar es Salaam, Tanzania
Top Contributor
61 reviews 61 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 19, 2011

I was at that hotel earlier this month. It belongs to the Southern Sun Group. Breakfast buffet ain't bad, the room size isn't that big but beds were comfortable. The bar got a sterile glass-concrete-metal athmosphereonth, booked in by my business partner. I found the hair dryer at check out only, hidden in a drawer of the desk! No minibar! Staff was generally friendly but my request for repair of the safe was ignored. So was my request for some "essential toiletries", which I only got by going to the reception and asking for it. Positive is the proximity to the Eastgate Mall over a bridge. Although not well illuminated I felt safe when walking back to hte hotel at night. A f4resh coat of paint for the excternal wall is needed and maybe in the 2012 budget.Another interesting place is the "Oriental Mall" near Beruma Lake where you can buy almost everything and veery cheap from Chinese Traders! As my headline tells: If you want to be near Eastgate and also close to the airport then chose the MERCURE Bedfordview or even the small "Werners Lodge"

  • Stayed December 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 17, 2011 via mobile

Enjoyed 10 night business stay, extensive breakfast buffet, comfortable bed, usually had recent movies on the tv. Short walking distance to the gigantic eastgate mall.

Only complaints were the charge for internet and the lack of street lights at night if you walking back to the hotel from the Eastgate mall.

Recommend the free wifi at the Primi restaurant at the Eastgate mall and be careful at night when returning from the mall.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Garden Court Eastgate

Address: Ernest Oppenheimer Avenue | Bruma, Johannesburg 2026, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Johannesburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Garden Court Eastgate 3*
Official Description (provided by the hotel):
This Johannesburg hotel offers proximity to the CBD, while ensuring that guests can enjoy a slower pace during their downtime. Within minutes of the O.R. Tambo International Airport, the Garden Court Eastgate also offers easy access to a range of leisure activities in the vicinity. It is on the doorstep of the Eastgate Mall, one of the country’s largest shopping centres. Set amidst attractive gardens, the hotel also offers excellent facilities including wireless Internet access. ... more   less 
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Also Known As:
Garden Court Eastgate Hotel Johannesburg
Garden Court Eastgate Johannesburg

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