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“Poor response to our kid cutting her foot on a glass shard” 1 of 5 stars
Review of Bambanani

Bambanani
85, 4th Avenue | Melville, Johannesburg 2092, South Africa
011 482 2900
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Ranked #290 of 761 Restaurants in Johannesburg
Dining options: Breakfast/Brunch, Reservations
Restaurant details
Dining options: Breakfast/Brunch, Reservations
1 review
1 helpful vote 1 helpful vote
“Poor response to our kid cutting her foot on a glass shard”
1 of 5 stars Reviewed March 23, 2013 via mobile

We often go to Bambanani as it is one of the only kid-friendly venues near our home. The venue and food are pleasant enough but our most recent experience has left us extremely disappointed. Our child cut her foot on a piece of glass stuck in their wooden decking and we had to rush her off to the doctor. A kid-friendly venue should take extra care in cleaning up broken glass. Still, accidents happen, what really annoyed us was the manager's response. She made no attempt to contact us and apologise even though she knew about the incident. She claimed that we had left by the time she came by the table and could not get hold of us, even though our friends were still there and she had our phone number, as you give it at the door. When we phoned her later to complain she was defensive and evasive. So a decent place spoilt by bad management.

    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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37 reviews from our community

Visitor rating
    13
    15
    4
    1
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
jhb
Contributor
16 reviews 16 reviews
8 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“love it... best experience for parents and kids in joburg”
5 of 5 stars Reviewed January 16, 2013

i eat here so often the staff know us by name. kids love it, i love it. do yourself a favour and bring your children, you can have a grown up experience while they play within sight of you.

food is really good, staff who watch the kids are great. play area safe, well maintained and fun. i truly love this place. oh, and theres a puppet show or magic show every wednesday and they do pottery 1x per month.

  • Visited December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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Gaborone, Botswana
Top Contributor
64 reviews 64 reviews
14 restaurant reviews
Reviews in 28 cities Reviews in 28 cities
44 helpful votes 44 helpful votes
“Extremely cool.”
5 of 5 stars Reviewed December 11, 2012

This is *the* coolest restaurant if you have kids. Period. This place rivals anything I've seen, anywhere, when you are dining with the little ones. And the food is excellent, so I would recommend it even if you are dining alone. Really, bring your kids to this restaurant. It's incredible.

Visited December 2012
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Oakland, California
Senior Contributor
36 reviews 36 reviews
17 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
30 helpful votes 30 helpful votes
“Going once, went twice”
5 of 5 stars Reviewed October 15, 2012

This place was excellent. Amazing interior space and ambiance, good food, and nice service. I would go once a week if I lived in Melville.

Visited October 2012
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Blankenberge, Belgium
Contributor
15 reviews 15 reviews
8 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Very good and friendly”
4 of 5 stars Reviewed October 10, 2012 via mobile

We went there with friends and their children so it was very Nice the children can play and we can talk and eat, the food was very Nice and the waitress was very friendly

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