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“Extraordinary” 5 of 5 stars
Review of The Residence Boutique Hotel

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The Residence Boutique Hotel
5.0 of 5 Hotel   |   17 4th Avenue | Houghton, Johannesburg 1477, South Africa   |  
Hotel website
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Hotel amenities
Ranked #1 of 71 hotels in Johannesburg
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Extraordinary”
5 of 5 stars Reviewed January 7, 2013

The most excellent vibe/service. Relaxed and very first class.

I particularly loved the fact to have a kind of open area with bath and showers, but also a bathroom (bigger then my flat in London) with another few other showers and baths... or all the SIMPLE things that some hotels manage to go wrong like; easy/good internet wifi, ar con, IPod/Iphone dock, TV with DVD, EXPRESSO MACHINE etc etc... We don't necessarily need to use all of them, but it is the most comfortable feeling to have easy/good things around. I like that.

It is a MUST in Jburg.

Room Tip: Jburgh is difficult to drive around. 2 iPhones and 1 GPS were not enough to get us straight there. B...
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Stayed January 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this review, January 18, 2013
Thank you both so much for your kind review. We really do appreciate it. We would all like to wish you the best for 2013 and hope to be of service to you again in the near future.
Kind regards
The Residence team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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212 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
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English first
New York City, New York
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 5, 2013

The residence hotel in Johannesburg is a stunning and very safe boutique hotel in houghton estates an classy upscale neighborhood. Mandelas house is only a few blocks away. Each room is lavishly decorated with a private deck off each room complete with cool water jacuzzi, outdoor shower and lounge chairs what more could you need. In the room is free/complementary wifi colas coffee teas and bottled water. The restaurant and room service is delicious and service throughout the hotel is excellent.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this review, January 18, 2013
Thank you so much for taking the time to provide us with a review. We really do appreciate it.
We are so glad you enjoyed your stay with us and we hope to welcome you back in the near future.
All the very best for 2013
The Residence team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 1, 2013

Wow!!! What a wonderful guest house. Beautifully decorated and appointed. The staff is helpful and friendly, even knowing how to reset my camera menu and draw a map to the nearest store for Nandos Peri-Peri sauce. The robes in the rooms are the best! The breakfast is outstanding, with some of the best Eggs Benedict I've ever eaten. Dinner was exceptional with a fantastic wine selection. The guest house found a guide and driver for us for the day and organized our short stay so we could get the most out of our day in Johannesburg before leaving. Although the Residence is speedy, it is worth every penny!! A special place for a special occasion or just a treat! Hopefully, we will be able to return. What an exceptional place to spend time.

Room Tip: I am sure that any room would be perfection!
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Manager at The Residence Boutique Hotel, responded to this review, January 18, 2013
Thank you so much for your lovely review. We really do appreciate it. It was our pleasure to be of service to you and hope you still have stock of your nandos peri peri sauce.
All the very best.
The Residence team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 24, 2012 via mobile

We stayed at The Residence for 2 nights. It is a very nice place. Only 11 rooms but 2 swimming pools, tennis and a lot of space. Simply the best place in Johannesburg if you want to relax and enjoy your self!!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this review, January 18, 2013
Thank you so much for your review. We really appreciate it and glad you enjoyed your stay with. We hope to have the pleasure of being of service to you again in the near future.
All the very best.
The Residence team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 6, 2012

I found this hotel on TripaAdvisor and all the accolades proved to be true! I was collected by a smiling Lucky driving a vintage Rolls Royce ( note the cost of this transfer is cheaper than a point- to-point Avis car and well worth it). Inside was a welcome letter, water bottles and hand towels. You also could peruse the hotel manual as you slipped quietly through the Johannesburg traffic which was a very good idea. The hotel is hidden discreetly in a tree lined street in upmarket Houghton a few streets away from Mandela's residence. Lucky very kindly took me past the mansion which I found particularly thrilling.
One is met by the smiling and very efficient Manageress, Sanet, and a few of the staff all lined up to greet one as though you were royalty. You sign your name on the register and accept a cooling drink while Sanet shows you around. There are two swimming pools, and plenty of long deck chairs. The gardens are manicured, the trees are home to nesting weavers and there is a pervading sense of total peace in this wonderful establishment. There are plenty places to sit, have a coffee or drink and while away the time reading or working on the computer. There is a welcoming bar, fireplaces everywhere( including in your room) and tinkling fountains and 'waterways'. Fully laid tables are dotted in many interesting places with views over the gardens and pool or in cozy nooks for more intimate dining.
It seems as though one really can eat at any time. I arrived tired and hungry and sat down to eat a delicious plate of food and superb glass of wine at 3pm. The menu is interesting and varied there are good wines to choose from with many 'glass' options and prices that were very acceptable and better than many 5 star places I have stayed in). The service was quick and very professional. I ordered room service often and the service was superb. All food in the rooms came on a table bedecked with roses and kept warm under silver dishes.. The breakfast tray
included in the price of the room was the biggest I have ever seen and the most varied! From different fresh juices, homemade muesli, homemade breads and pastries, cheeses and meats, dried fruit . You could also order a hot breakfast after you consumed this 'continental' one. I never got that far. The rooms are beautiful and well appointed- top of the range toiletries, bath salts, aromatherapy oils and the turn down includes, water, chocolates and liqueurs. There is a fridge with complimentary soft drinks, water and fresh milk for your coffee made in your special coffee maker. There were also delicious rusks to accompany your morning tea or coffee. Indoor and outdoor showers and baths and jacuzzis in some suites. Only one small quibble, the TV bouquet needs to include more varied 'International cable/DSTV channels like Sky News, NatioWild, Animal Planet, Crime, National Geographic, BBC Entertainment, History Channel etc and less of the local ones. That would make things just perfect!
Thank you Sanet, Lucky, Daniel and all the staff for pampering me and making my stay such a happy and enjoyable one! Everyone lined up to say goodbye as I was whisked back to the airport in the vintage Rolls. What a sendoff! I will be back.

Room Tip: I stayed in room 4 , very comfortable but which is the 'noisiest' meaning a little noise in...
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  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this review, December 12, 2012
Thank you so much for taking the time to provide us with your amazing review. We really do appreciate it. We are so glad you enjoyed your stay with us and have noted your comment about the extract channels and are busy with adding a wider selection.
From the team at The Residence we would like to wish you all the best and a safe and enjoyable festive season.

Kindest regards
The Residence team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidenhead, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 23, 2012

A colleague of mine at work recommended the Residence as fantastic value for money and not far from our Johannesburg office. I have stayed in several hotels in the Johannesburg area from Fourways to Sandton, to Rosebank and Melrose Arch, all of which were chain hotels. I have to say that whenever in Johannesburg in future for either business or pleasure I will make a point of staying here. The welcome when you arrive is fantastic, and you are given a welcoming drink. Whenever meeting staff you are always greeted with your name. The food is superb value and well cooked, I could think of no better place to have a business dinner on my first night than here and it exceeded my expectations. Two swimming pools, a small gym, spa area mean that everything you need is there. Staff out number guests!! The only drawbackis that you need a car to get anywhere.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this review, December 5, 2012
Thank you so much for taking the time to provide us with your review. We really appreciate it and are so glad you enjoyed your stay with us. It was great to meet you and look forward to being of serve to you again in the near future.

The Residence team would like to wish you all the very best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
Reviews in 27 cities Reviews in 27 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 16, 2012

I only had one night here but wow what an experience.

The service was amazingly good without being obsequious. Everything i needed was done. My room was just stunning. Gorgeous room, fire place, bed. Amazing terrace, hot tub...

I cannot say enough good about this place. Even when internet was down for some reason they gave me a dongle to use.

I have stayed in 1000's of hotels in my job and this is right up there in the top 5. Easily. I have to come back.

Don't stay anywhere else in Jo'Burg. This place cannot be missed!!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this review, November 19, 2012
Thank you so much for taking the time to provide us with such an amazing review. We really appreciate it. It was an absolute pleasure being of service to you and hope to see you again soon.
From the team at The Residence we wish you all the best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Residence Boutique Hotel

Address: 17 4th Avenue | Houghton, Johannesburg 1477, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 71 hotels in Johannesburg
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Residence Boutique Hotel 5*
Official Description (provided by the hotel):
The Residence is a five star boutique hotel which is truly one of a kind. No effort has been spared in creating a warm, luxurious, elegant and inviting atmosphere. With twelve designer suites with ultimate comfort and privacy, here you can sit back and take in the views of the garden, tennis court and pools. Explore the serene sanctuary of the senses with our spa or simply relax and unwind in the sauna and steam room. ... more   less 
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