This place is a rip off - the price is atrocious for what you get. It's very old but very, very clean. The decor is from the 70's and the food very, very mediocre. We stayed with two children and the owner offered no catering towards children in terms of food. It's very, very expensive for what it is, though clean as I mentioned - it was just a quick visit but nothing really great to say. Would not recommend it at all.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We are no longer listed with you and we are not a hotel in any event, so remove the listing immediatly..
Reviews should be forward to us and not published without informing us.
This guest, Sandy Reilley ,made a booking with us in April and got confirmation with all conditions being part of it.
She requested Late check out, once given the amount for this she no longer required a late check out.
.We did not charged a deposit, knowing her Mother up the road. She inspected the accomodation on her behalf.
Three day's before arrival she cancelled .
We then, as per her request & our cancellation poliocy, being part of the Booking Confirmation,, in her possesion since April 2013,charged the relevant cancellation fee on the cc details provided by her.
She then decided to cancel the previously cancellation and requested accommodation.
This was taken up on the specified day in July at normal time, check in and a normally offerd Welcome Drink, to the complete Family ( 5 inTotal) , were enjoyed, in our inhouse Bar,
Only then were we confrontet that not she and Husband will stay but her Mother & Sister, this was arranged without our consent, but excepted, what else could we do??
She and Husband left the next Morning on Holiday to Mauricius, leaving the Kids behind.
The Served Food to Mother, Sister and Children was never cosumed by her!!!!!.
FOOD Problems<>She never consumed or was present to objectively make a remark like this.!!
Rates<>Children were charged a very reduced Rate per Night and
The Rates were in her possesion since April 2013.
Furnishers<>She is to young to make comment like this,
besides "Hamburg" the theme of the Room they occupied, is 120 Year old!!!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.