I have just returned from the Sandton Boutique having spent 6 glorious days here. This hotel understands customer service. This IS 5 star customer service. Its a cliché I know, but I can honestly say I've never experienced better. The hotel is unique in style and layout with the necessary "mod-cons" available. Its tranquil in its setting, where every member of staff goes the extra mile as a matter of course. My main contact ,Juan, has my sincere gratitude organising my pick-up from the airport at 4am. The food was superb , advice was friendly and more to the point FREELY given. I will return to Jo'Burgs hidden jewel in the very near future. Keep up the good work guys!! M.