I have just spent 2 weeks at this hotel. I was very pleased.
The room was large, modern and very comfortable with a perfect desk/work-station. The staff was always attentive & helpful.
Given the length of stay, my key criteria were a)Location (Perfectly met: next to Gautrain station; connected mall restaurant facilities; and more central than Sandton), b)On-site Gym (Yes, limited, but quite adequate), and c)Efficient, Complementary Internet (Very Good: all complaints in earlier posts to be discounted. The hotel now provides free 200Mb per day - as high as many telephone plans allow in a month; I never came close to the limit, even after 5 hours continuously online. In all 12 days there was only a single, temporary overnight interruption of service.)
Re Crown Plaza vs. HolidayInn, both in Rosebank?: Bottom line, if you like the hustle-and-bustle of a large hotel with drive-in entrance, and a lot of staff & busboy interaction, the Crown Plaza might be for you. But if you like to be left alone, in a quieter, more genteel (yes, defying stereotype) atmosphere, the HolidayInn may be better. It has a slick, somewhat boutique-like feel, having half the number of rooms of the CP. The HolidayInn location is superior in being 3 blocks closer to the Gautrain, and immediately leading into a shopping mall with a multitude of restaurants and facilities (CP is a block's street walk). The low-key street entrance (that might seem less impressive to guests),with elevator to elegant 2nd floor reception) is made up for by higher ceilings in corridors & rooms.
The breakfasts are everything you could wish for. The do-it-yourself 'Business-Center' (they supply the computers and printer, you just plug in your own USB) was perfect for my purposes (leave me alone to get my work done). The on-site, basement-parking is safe & convenient. The views (even from the floor right above reception) over Jakaranda'd JHB are lovely. The services are efficient (iron & board delivered promptly, laundry well-handled). The meeting-room facilities seem good for larger groups; but note that if you need a small (2-6) meeting space, the Hyatt right next door rents a very elegant one by the hour.
My only gripes would be: the room-safe cannot accomodate a standard 15.5" laptop. There is no reason a 2nd Vector station & barbell-set could not be accommodated in the gym (although I fortunately never ran into a conflict).
Overall, I'd give this hotel a 5, highest marks for its price/caliber category. I give it a 4 only to leave room for hotels with swankier ambitions (even though I might still choose this one over those).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Many thanks for your comprehensive review of our hotel and for the many compliments and positive aspects of your two week stay. I was delighted to learn of your positive experience and I shall be passing your good wishes on to our team. We do hope to be of service to you when you are next in Johannesburg and once again thank you for taking the time to review our hotel in detail.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.