I had an incredible stay. The suites are modern and very convenient . The location is excellent. A 10 minute drive to sandton, and eastgate shopping centers. Even Fordsburg is only a 10 minute drive. The suites are well equipped with a full kitchen. The bedrooms have good linen and pillows. The only problem with the main bedroom is that the main bedroom and the bathroom and toilet is all in one ie there is no door inbetween.
The check-in and check-out however did not go so well.
I had made a reservation on travelstarts bargain box. Once you confirm your accommodation the money is taken off your credit card immediately.
I then had to contact the hotel itself to confirm dates and spoke to Hayley. Hayley said she could only confirm the dates after travelstart confirms they have received payment. This took 3 days to confirm and my confirmation was emailed to me.
However on check in the receptionist insisted that payment had not been received according to the system, and then the same argument on check out. I suggest to Gennesis suites to do something about their reservation system and payment system so that guests are not so embarrassed on check in and check out because it can be very embarrassing especially when other guest are around.
Other than this unfortunate situation I had an excellent stay at this fine establishment.
- Official Description (provided by the hotel):
- Now you can mix business with pleasure. Genesis Suites and Conferencing offers the best of all worlds. Ideal for work, perfect for play. Set in Africa’s economic hub, Genesis is ideally and centrally located. With easy access to OR Tambo International Airport, the resurgent Central Business District and the cosmopolitan business and leisure suburb of Sandton, Genesis is close enough for you to experience the most attractive of what the city has to offer. ... more less
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- Also Known As:
- Genesis Suites And Conferencing Hotel Johannesburg