I've stayed here twice in the last 12 months and both stays were very pleasant.
The most recent, in February was for 6 nights and I was more relaxed about being in Johannesburg that time!
I had no problems with the staff at all, all very nice and professional. Yes the service can be a little slow at times but nothing to put me off staying here again.
Melrose Arch is a lovely area to stay as you can walk around at night without fear of being mudered! There are over a dozen nice restaurants in the area and I've eaten at a fair few of them.
The travel desk seems to work well and there was only one mess up when I ordered a taxi via reception - the message didn't get through. This was soon remedied by the travel desk though. All the travel desk drivers are great and very friendly.
The rooms are nice, the lift areas and hallways very dark - quite intimidating when you first experience it.
Don't hesitate to stay here though. It's true, i don't have any other hotel in the area to compare it to but see what you think!
- Also Known As:
- Protea Hotel Fire And Ice! Melrose Arch
- Official Description (provided by the hotel):
- The urban, experiential and edgy Protea Hotel Fire & Ice! Melrose Arch is the hot-spot in the trendy Melrose Arch Precinct, a unique city within a city, which boasts a variety of trendy retail, gourmet restaurants & leisure amenities. This experiential hotel guarantees to spice-up any visit to Jozi and is aimed at the traveller who enjoys being amidst the energetic urban vibe of the cool city life. The hotel offers the ultimate convenience and accessibility to the M1 highway, Sandton business centre and OR Tambo International Airport. Shuttle transfers to and from the Sandton Gautrain Station are also available. Take full advantage of the innovative 24-hour internet station, to catch up on emails, social networking or perhaps a bit of work. Try our conference facilities and create an energetic ‘out-of-office’ experience that will definitely heighten the creative senses required in any boardroom or meeting situation. Old Hollywood glamour flows through to your dining experience, at the trendy in-house restaurant, which serves breakfast, lunch & dinner daily, with sumptuous cuisine in an intimate and relaxed dining environment. Return to your room, which offers an LCD television, open plan bathroom and an urban style that will take you back to a bygone era of old Hollywood glamour. And if it’s too early for bed - the Bar, which is open from 10h00 until 04h00 serves specialty cocktails and gourmet milkshakes, in an energetic and lively setting. ... more less
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