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“Tintswalo at waterfall, near to the paradise !” 5 of 5 stars
Review of Tintswalo at Waterfall

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Tintswalo at Waterfall
5.0 of 5 Hotel   |   Maxwell Drive, Johannesburg 1684, South Africa   |  
Hotel amenities
Ranked #10 of 72 hotels in Johannesburg
Johannesburg
1 review
1 helpful vote 1 helpful vote
“Tintswalo at waterfall, near to the paradise !”
5 of 5 stars Reviewed September 17, 2013

My family spent almost one month at Tintswalo at Waterfall during the month of August 2013. Due to my job, we moved to Southafrica. While looking for a house near Jo'burg, my company adviced me to stay at the Tintswalo. At the beginning I was quite reluctant, because to live in a hotel, with my wife and two kids, is not like at home. But I was wrong. The hotel is beautiful, the surroundings are absolutely great, quiet, but at the same time not far away from Sandton, the rooms are big enough, room service is quick and efficient, the food is great (you have to try the breakfast !). But the think it makes a big difference is the service. All the people working there, from the chambermaid till the general manager, the security guys at the gate, the waiters ... are absolutely customer-happiness oriented !!

Every single demand was quick and efficiently solved, and at the end of the month, we were treated as a part of the family.

And even the most important issue for me, they know how to deal with kids. All my family was delighted and we are looking forward to visiting the hotel again.

Room Tip: All of them are great.
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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31 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
London
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 15, 2013

I have stayed at Tintswalo at Waterfall before, and to be honest would just keep on going back again and again. The rooms make this hotel. Huge bathrooms, huge bedrooms and views of the equestrian estate beyond the hotel and Johannesburg. Service was OK this time round (not as good as I am used to there), but good by any standard. They were excellent at dealing with my coeliac food requests although did not have any gluten-free bread. The gym is 0.75K away from the hotel within the estate, so be prepared to run there and run back!

Room Tip: Ask for a room with a view of the field behind the hotel.
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  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TAMWORTH
Top Contributor
72 reviews 72 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 12, 2013

My husband and I stayed there for 3 nights and we adored it!! We are used to high standards hotels and this one was one of the best. The bedroom was massive, the view was beautiful, the bathroom was amazing. We had dinner everynight there and it felt we were at home. After a nice digestive walk in the park ( where you can see beautiful houses and mansions) we were back in our room where the night service staff prepared for us a little treat ( Brandy and chocolate).
Wonderful experience!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Australia
Top Contributor
58 reviews 58 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed July 5, 2013 via mobile

This is a beautiful boutique hotel located in the gated Waterfall community. The grounds are lovely, the hotel is cosy, and the service is fabulous. Our room and bathroom had high ceilings, were enormous, beautifully decorated and overlooked the grass and little river. The bed was incredible.

My only (tiny) gripes were that we could hear the cars racing around the nearby track, the food was a bit average, and the cost was so high (despite the fact we had a discounted rate), even though the hotel is not quite of the calibre of the Cape Town Tintswalo, or, say the Oyster Box in Umhlanga.

Having said that, we had a wonderful night here and if you don't mind the expense, it's a wonderful option if you want to stay somewhere quiet and peaceful a little way out of the centre of Joburg.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hazyview, South Africa
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 6, 2013 via mobile

For a farmer, the big city is always daunting, and cramped. Smog, early morning traffic and road noises iare what we expect to find in the city. Not so at the exceptional Tintswalo at Waterfall in Kyalami. A beautiful boutique hotel conveniently accessed but far away enough from the highways, surrounded by polo fields, dams, ducks, and a running path of around 10 kms, a perfect overnight spot for out-of-towners. The rooms are exceptionally appointed with every modern amenity, the staff are friendly and helpful and the food is tops. Well done, Tintswalo!

Stayed April 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town, Western Cape, South Africa
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2013

Having experienced the wonderful Tintswalo Safari Hotel, it made sense for my husband and I to try out the Tintswalo Waterfall Hotel in Kyalami. . From the magnificent front door one understands that the hotel is something special. As its on an Equestrian Estate its only fitting that the enormous and very comfortable rooms are named after different horses. Walking down the huge foyer gives one a feeling of a top end racing stable. But there the similarity ends as each bedroom is generous in size with close attention to ones every need. Sherry on a silver salver awaits your arrival, between two comfortable chairs. The furnishings and furniture is beautiful and our room looked across an enormous field where we expected polo to begin at any moment. Leading off the bedroom is a huge bathroom, separate toilet and wonderful fluffy towels. When we went through to the sitting areas and dining rooms we saw that the hotel is popular with corporate companies as there were many meetings going on, held by suited business men around us. This is easy to understand as not only is the hotel easy to get to, its beautifully run and it accommodates business conferences. Its also in a security estate, so its easy to go for an early morning run without being surrounded by heavy traffic. Once again we enjoyed the very high Tintswalo standard of food from well trained chefs. Each meal was wonderfully presented. The rest of the staff are charming and proffessionally trained. At the end of our stay we felt spoilt pampered and sad to say goodbye

Room Tip: We stayed in the room Mongolian Pony. We had a small lake of water and then a huge polo field in fr...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 21, 2012

Tintswalo Waterfall is for me a slightly out of the circuit property. Sandton hotels, northern Johannesburg guest houses and B & B's proliferate across the span north of the city centre from West to East and range from simply brilliant to simple. Concrete, steel glass & bricks abound, busy roads mean ease of access but an annoying accompanying noise factor. Tintswalo Waterfall lacks these " credentials ".

Positioned within a secure residential area on an equestrian estate, this sixteen suite property brings country life to life for its guests. The architechture is eclectic, brazen and yet warm & welcoming ( possible ? ). Each suite is certainly adequate in size, complete with ceiling to floor block out cutains, generous bathroom and soft, thick and absorbant towels to match. The public areas have fire places where guests can mingle, linger and chat away and during my two night stay they did in good numbers.

However, as a senior member of the travel & tourism industry in Africa and therfore very used to experiencing both four & five star properties of divergent positioning ( safari/city hotel/boutique/lodges etc ) would rate their staff/management skills in the high echelon of their raison d'etre. My, did they express CARE for each & every guest, visitor and for their staff members ! It was real and unforced as I witnessed the Team lead by Tanya interface with each soul on a persoanl but professional ( with HEART, so important this ! ) manner. Each staff member exuded a sort of pride of place, an unspoken essence of being decidedly pleased to be of service.

Mentoring and inculcating new blood into our tough and demanding industry is vital and as such it was a real pleasure to be looked after by Denise. A proponent of Hotel School, this young lass exuded a level of overall hospitality way beyond her years and as such, will be of ever greater value going forward. Her initiative, drive & understanding of Responsible Tourism is invigorating.

Tintswalo Waterfall is a haven, a little Heaven and would suit those discerning travellers looking for a hospitality ethos pitched by hospitable folk who appreciate the full gambit of quality travel and are importantly, completely capable of sustaining this level going forward.

Room Tip: I would tend to use upper level suites simply for the views.
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  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tintswalo at Waterfall

Address: Maxwell Drive, Johannesburg 1684, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #10 of 72 hotels in Johannesburg
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Tintswalo at Waterfall 5*
Official Description (provided by the hotel):
A unique urban boutique hotel close to the JHB CBD and within distance from major airports. 16 rooms on a 230 hectare secure estate. ... more   less 
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