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“Authentic hospitality, thriving, alive & well....” 5 of 5 stars
Review of Tintswalo at Waterfall

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Tintswalo at Waterfall
5.0 of 5 Hotel   |   Maxwell Drive, Johannesburg 1684, South Africa   |  
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Hotel amenities
Ranked #16 of 71 Hotels in Johannesburg
Cape Town
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
“Authentic hospitality, thriving, alive & well....”
5 of 5 stars Reviewed July 21, 2012

Tintswalo Waterfall is for me a slightly out of the circuit property. Sandton hotels, northern Johannesburg guest houses and B & B's proliferate across the span north of the city centre from West to East and range from simply brilliant to simple. Concrete, steel glass & bricks abound, busy roads mean ease of access but an annoying accompanying noise factor. Tintswalo Waterfall lacks these " credentials ".

Positioned within a secure residential area on an equestrian estate, this sixteen suite property brings country life to life for its guests. The architechture is eclectic, brazen and yet warm & welcoming ( possible ? ). Each suite is certainly adequate in size, complete with ceiling to floor block out cutains, generous bathroom and soft, thick and absorbant towels to match. The public areas have fire places where guests can mingle, linger and chat away and during my two night stay they did in good numbers.

However, as a senior member of the travel & tourism industry in Africa and therfore very used to experiencing both four & five star properties of divergent positioning ( safari/city hotel/boutique/lodges etc ) would rate their staff/management skills in the high echelon of their raison d'etre. My, did they express CARE for each & every guest, visitor and for their staff members ! It was real and unforced as I witnessed the Team lead by Tanya interface with each soul on a persoanl but professional ( with HEART, so important this ! ) manner. Each staff member exuded a sort of pride of place, an unspoken essence of being decidedly pleased to be of service.

Mentoring and inculcating new blood into our tough and demanding industry is vital and as such it was a real pleasure to be looked after by Denise. A proponent of Hotel School, this young lass exuded a level of overall hospitality way beyond her years and as such, will be of ever greater value going forward. Her initiative, drive & understanding of Responsible Tourism is invigorating.

Tintswalo Waterfall is a haven, a little Heaven and would suit those discerning travellers looking for a hospitality ethos pitched by hospitable folk who appreciate the full gambit of quality travel and are importantly, completely capable of sustaining this level going forward.

Room Tip: I would tend to use upper level suites simply for the views.
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  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 reviews from our community

Traveler rating
    31
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Hook, United Kingdom
Top Contributor
86 reviews 86 reviews
26 hotel reviews
Reviews in 42 cities Reviews in 42 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 24, 2012

Ended up by accident here on a business trip.. What a wonderful accident! On a hill with great views, not too far from the centre of Joburg, we got a great welcome and ever attentive service and friendliness. There's an equestrian theme, the rooms are wonderfully airy and exquisitely furnished with lovely touches everywhere. Food was excellent and excellently presented.. I'll be back!

Stayed June 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 17, 2012

The hotel was beautiful with spacious rooms and excellent service. The location was perfect with rooms overlooking the vast green field. Food was excellent

Room Tip: Ask for second floor and you can keep the balcony door open
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  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 17, 2012

The hotel is set in an equestrian residential estate. It is very secure and tranquil. The bedrooms are large, and the bathrooms are big enough to have a wet room shower.

The service was good, and there is a nice turn down.

I went for a walk around the 5pm jogging track and saw birdlife and two hares.

Nice place for a peaceful getaway.

Room Tip: The rooms on the left face the polo fields.
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  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 25, 2011 via mobile

An absolute gem. Totally unique and so convenient for anywhere in Joburg yet you feel as though you are far away from the city. The themed bedrooms are fantastic. Excellent value for money too!

  • Stayed October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed September 22, 2011 via mobile

Great, spacious rooms with the best open shower. Great food and feel like you are in the country after a hard day of business in the hustle & bustle of Jozi

  • Stayed September 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abingdon
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 8, 2011

I travel extensively on business and stay at many top class big name hotels around the world. I stayed at the Waterfall Hotel for 3 days and thought the whole experience was one to compare with the very best. It was a welcome oasis from the hustle and bustle of the busy agenda which formed my South African schedule. The accommodation is luxurious and charming but the unprompted service and thoughtfulness of the staff made it a truly memorable experience. On a clear road it is less than 15 minutes drive to Sandton and another 15 minutes to the middle of Johannesburg but sitting on the terrace looking out over the polo ground with Kyalami race circuit in the far distance you could be a million miles away. Great place, lovely people.

  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tintswalo at Waterfall

Address: Maxwell Drive, Johannesburg 1684, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #16 of 71 Hotels in Johannesburg
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Tintswalo at Waterfall 5*
Number of rooms: 16
Official Description (provided by the hotel):
A unique urban boutique hotel close to the JHB CBD and within distance from major airports. 16 rooms on a 230 hectare secure estate. ... more   less 
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