The levels of service that I've been accustomed to while staying in this hotel over the past 9 years has been great, apart from this particular stay. Somewhat disappointing. The check-in service was slow due to their not having the correct billing details, albeit that I'm a regular guest. The service at dinner was terrible, slow and an overall lack of interest from the waitress who served us. I've never experienced such poor service from this hotel.
- Official Description (provided by the hotel):
- Situated in the prestigious suburb of Illovo, Sandton, the hotel is ideal for both the leisure and business traveller. A mere 4 minutes’ drive away, the M1 Freeway allows for easy access to all business centres, the OR Tambo International Airport and various other attractions the great city of Johannesburg has to offer. Venture into Sandton, Rosebank or the Melrose Arch precinct, which are minutes away and offer some of the finest shopping and dining experiences on the continent. Alternatively enjoy fine cuisine in our upmarket restaurant, relax on the hotel’s poolside sundeck, enjoy a cocktail in our 24 hour coffee bar and deli or make use of the in-house FIT gym. Accommodation consists of superbly appointed bedrooms, all equipped with separate bath and shower, an executive work desk & wireless internet access. Our distinguished conference facilities and executive boardrooms encourage performance and productivity. Careful attention to detail is a hallmark of this hotel, from the striking, elegant décor, immaculate service, supremely comfortable rooms, to the fresh red apple placed in our GUEST'S room every day. ... more less
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- Also Known As:
- Protea Hotel Illovo
- Protea Wanderers Hotel