About the only good things I can say about this hotel are the service at the Petite restaurant and his Manager Thomas who ALWAYS pays attention to detail, one of the Conference rooms Managers, Lucky who, when asked to fix something, he did, and service and food at the Local Grill. Aside from this, service is EXTREMELY poor, food at the other Restaurant, Clovergreen was warm at best. There is NO WiFi in the rooms (incredible, isn't it) and even the wired connection was marginal, EVERYDAY.
The rates are fine but do not make up for the lack of service. Check out is also a LONG process, so give yourself time. Some rooms, close to the reception area are VERY noisy as people and workers do not care how much noise they make coming in, even very early in the morning.
The Hotel is very popular but I wonder why.
- Also Known As:
- Birchwood Hotel Boksburg
- Official Description (provided by the hotel):
- Celebrating 15 Years of Success in Hospitality, The Birchwood Hotel’s Staff are trained and dedicated to exceeding the expectations of clients from all industries. Boasting 665 Accommodation Rooms, 60 On-Site Venues, An Award-Winning Restaurant (The Local Grill), Tazza Caffé & Wine Bar, Hi-Flyerz Aviation Bar & Nightclub, In-House Tour Operator as well as leisure facilities including a gym, pool and squash courts – The Birchwood removes the need for you to look anywhere else. Just 7km from OR Tambo International and capable of hosting anything from 2 delegates to 3000 delegates, The Birchwood prides itself on still being able to provide that personal touch to all guests by ensuring flexibility and affordability for all event types and budgets. With a dedicated Décor Team, your vision is easily accessible. We invite you to let us do the hard work. Hop on our free shuttle from OR Tambo and allow us to assist you with your conference, banquet, product launch, exhibition, wedding or accommodation requirements because we are not exaggerating when we say, we’ve got it all! ... more less
- Reservation Options:
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