One night sleepover. Looking forward to a relaxing environment, the afternoon was spoiled by noise coming from the laundry (voices and radio); quite disturbing. Only toned down after reporting. During the evening loud conversations from some of the guests were also experienced. The TV was not working on arrival; only after reporting we learned about that they do experience a problem and are working on it. Reception therefore failed to let us know that 1) there is a problem and 2) the problem has been fixed.
Winter and NO HOT WATER to take a bath/shower. It was reported telephonically but no-one showed up as promised to come and have a look. At six o'clock the next morning same problem. Reported it again and I was told to open the tap and leave the water running for quite a while??? We only learned from Management at breakfast that the lodge has switched over to a Gas system. That explained no hot water.
Please don't take for granted that the mattress is firm and of good quality. You will be in for a surprise.
No towels in bathroom and the ones on bed were small and surely can be replaced by new ones.
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