I stayed for 3 nights for business with 3 colleagues and we had booked 3 rooms.
On arrival at the hotel we were 3 hours before normal check-in time and our rooms were not ready, however the hotel reception and room staff prioritised our rooms and within 30 minutes they were ready. This was greatly appreciated after 15+ hours of travel.
The reception staff were all very polite and efficient, the hotel lobby is smart and clean and the porters were helpful and prompt to deliver luggage to our rooms.
We had all asked for double beds but for whatever reason, only one bed was a double with two rooms having twin beds (which could not be pushed together). This is the only real gripe I have about the hotel, they could of apologised or explained this as we checked in.
The rooms were clean, as we'd arrived in Winter they were absolutely freezing but the porter explained and set up the aircon to warm the room.
The rooms were functional, with a small desk / wardrobe / TV + table / hair dryer and a safe in the wardrobe. I didn't use the safe as when tested it appeared to react very slowly and I didn't want to take the risk of waiting to get it reset to use. It might have been a tired battery but I didn't report it and thus can not complain about it.
My room was at the end of a corridor and very quiet, all floors were carpeted.
There was a good choice for breakfast including the egg station, the coffee wasn't to my personal preference but plenty of other drinks available. I did not eat in the restaurant so can not comment other than it looked very presentable.
All the staff were very friendly, the hotel was clean and efficient. Location was good, taxi's numerous and we used to eat down in the Waterfront and wonder up through some local bars.
- Official Description (provided by the hotel):
- Protea Hotel Bloemfontein - A Touch of Class in the Heart of the Free State. The modern 4-Star Protea Hotel Bloemfontein is set in secure landscaped gardens and situated on Nelson Mandela Drive, in the heart of Bloemfontein's Business District. After a strenuous day at the office, arrive back at the hotel and make your way to the swimming pool and terrace. Order a drink from the bar, relax and embrace this ideal setting in the City of Roses. Now that the scene has been set, enjoy a magnificent evening in the Amoretta Restaurant before turning in for the night to one of our luxurious bedrooms, offering crisp linen and separate bathroom and shower. Sleep in and take advantage of the easy access to national roads, the CBD, University of Bloemfontein and close proximity to the airport. The Protea Hotel Bloemfontein is an ideal venue for the overnight traveller and corporate executive alike. ... more less
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