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“Best service effer” 5 of 5 stars
Review of City Lodge Hotel Bloemfontein

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City Lodge Hotel Bloemfontein
3.0 of 5 Hotel   |   Cnr Nelson Mandela Drive & Parfitt Avenue, Bloemfontein 9300, South Africa   |  
Hotel amenities
Ranked #8 of 23 Hotels in Bloemfontein
Centurion
1 review
2 helpful votes 2 helpful votes
“Best service effer”
5 of 5 stars Reviewed October 21, 2013

The most professional service received from the General Manager, Stephan Pieterse, the frienliest barma, Joseph and what an awesome experience from the chef, Josephine...Your are all true ambassadors for the Lodge group!!!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Bloemfontein, responded to this review, October 23, 2013
Thanks for your review - we are glad that you had such a pleasant experience at our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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26 reviews from our community

Traveler rating
    4
    13
    4
    3
    2
See reviews for
1
8
2
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 26, 2013

Although the hotel claims to cater for businessmen, it is the complete opposite. Firstly wifi is 15 minutes!

Secondly the so-called buffet breakfast is a rip-off. It is not a buffet, instead it is like school, where there is a lady who fries your egg, asks you what you want (eg sausage, bacon etc) and serves you. You wait in a long queue. Total waste of money and there are better choices directly opposite this hotel.

Thirdly, dinner is hopeless and they sugegst you order from Mr Delivery.

A worn out, cheapo hotel possing as a high quality facility!

Should never be considered as 3 star!

  • Stayed September 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Bloemfontein, responded to this review, September 30, 2013
Thank you for staying with us - we are sorry you did not enjoy your stay. Watch this space for improvements to our wifi offering!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ballito, South Africa
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 19, 2013 via mobile

Travelling from KZN to George this hotel was ideal for an overnight stay. We got a friendly and efficient welcome and the prices were very good value. Clean beds and bathrooms. Tv and furniture a little outdated but overall a good place to stay.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Bloemfontein, responded to this review, August 22, 2013
Thanks for staying with us - hope to see you again on your travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pretoria, South Africa
Top Contributor
96 reviews 96 reviews
22 hotel reviews
Reviews in 36 cities Reviews in 36 cities
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed August 19, 2013

We were very disappointed with this hotel that was used for accommodation for a conference held at the University of the Free State. The rooms were not available when we arrived (which is understandable) but there were no alternatives offered to the people. In other places, we could al least used the lobby or a small conference room or the launch while we waited but here the people who arrived early had to sit in their cars or went to the conference venue where they were accommodated. There is only a screen (that can open and close) between the bedroom and the bathroom. We had 15 minutes of free internet usage per day. Very limited tv channels available. The aircon was not working when we arrived in the room at 5pm, it was ice cold, in the middle of the winter in Bloemfontein. We had to call someone to fix the aircon both days – could not get it working ourselves. And the second day, the key to our room was not working and had to be replaced. The breakfast on the first day was average and on the second day, we did not have any due to a large group that occupied the whole dining room with no space to move. We were very disappointed with this hotel that was used for accommodation for a conference held at the University of the Free State. The rooms were not available when we arrived (which is understandable) but there were no alternatives offered to the people. In other places, we could al least used the lobby or a small conference room or the launch while we waited but here the people who arrived early had to sit in their cars or went to the conference venue where they were accommodated. There is only a screen (that can open and close) between the bedroom and the bathroom. We had 15 minutes of free internet usage per day. Very limited tv channels available. The aircon was not working when we arrived in the room at 5pm, it was ice cold, in the middle of the winter in Bloemfontein. We had to call someone to fix the aircon both days – could not get it working ourselves. And the second day, the key to our room was not working and had to be replaced. The breakfast on the first day was average and on the second day, we did not have any due to a large group that occupied the whole dining room with no space to move.

Room Tip: do not get booked into the 'underground' rooms
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  • Stayed August 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Bloemfontein, responded to this review, August 20, 2013
Thank you for your review - we are sorry you did not enjoy your stay and will definitely look into the points that you made.!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 7, 2013 via mobile

Not a bad hotel, but desperately in need of a face lift. This place is not cheap, and I find the rates expensive for what you get. No supper is served, no room service, old rooms with dated look. There are other options in Bloem, and this place would not be my first choice.....

  • Stayed August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Bloemfontein, responded to this review, August 10, 2013
Thank you for your comments - we will certainly bear them in mind.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed August 5, 2013

conveniently situated yet totally over priced - room very average - no breakfast included ... and am sure had I consulted trip ad visor for accommodation in and around Bloemfontein something much nicer would have caught my attention. ... wont be staying there again.- it pays to shop around especially if you have a gps!

Room Tip: Vehicle Security was good!
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  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Bloemfontein, responded to this review, August 8, 2013
Thanks for staying with us. We believe our pricing is very much market-related for the convenient location and services that we provide.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Top Contributor
101 reviews 101 reviews
61 hotel reviews
Reviews in 29 cities Reviews in 29 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed May 13, 2013

I have stayed and this and other City Lodges throughout South Africa on numerous occasions. The experience has always been great. My visit in May 2013 was no exception. Conveniently located in the City you are close to all amenities.

Staff are friendly and the establishment very neat. The breakfasts are very tasty with a wide variety but a tad expensive in my opinion. However, not dissimilar to equivalent hotels both in South Africa and abroad.

The only downside this time is the couch in our room was extremely worn on this visit. A disappointment for an establishment of this stature.

I will return though and hope not to find a worn couch the next time round.

Room Tip: All non-smoking rooms are great in my opinion
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Bloemfontein, responded to this review, May 20, 2013
Thanks for your comments - we hope to welcome you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about City Lodge Hotel Bloemfontein

Address: Cnr Nelson Mandela Drive & Parfitt Avenue, Bloemfontein 9300, South Africa
Location: South Africa > Free State > Bloemfontein
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 23 Hotels in Bloemfontein
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Lodge Hotel Bloemfontein 3*
Number of rooms: 151
Official Description (provided by the hotel):
A pool set in a beautiful garden is a treat for those moments of relaxation. This convenient location has numerous amenities within walking distance, such as the Bloemfontein Medi Clinic, Zoo, Free State Stadium, restaurants and shopping centres. It is also close to the N1 motorway and 2 minutes away from Bloemfontein’s CBD. ... more   less 
Reservation Options:
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Also Known As:
City Lodge Bloemfontein
Bloemfontein City Lodge

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