Useless Reception staff took half an hour to allocate a room as at 14h30 they did not have rooms ready. Breakfast was the same. I am still waiting for an omellete. They cannot cope with people.
Food is sub-standard and looks like it has been on those counters for days.
Avoid. Rather go to Southern Sun across the road, where staff are efficient and food is fresh
- Official Description (provided by the hotel):
- Protea Hotel Willow Lake provides a serene environment that blends in with nature and the surrounds. The hotel comprises of modern and luxurious rooms, including 2 Paraplegic bedrooms; all of which are equipped with air conditioners, selective satellite television channels, tea & coffee making facilities, executive desk with multi adapter plug points, electronic safes and touch dial telephones. Each room has an open plan shower (no baths), with privacy curtains in all twin rooms. Guests are spoilt for choice when it comes to winding down. Choose to relax by the pool or sip on cocktails in the bar and lounge area. Why not visit the exclusive patio, have a bite to eat and experience a breathtaking view of the Bloemfontein Zoo Elephant. ... more less
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