Amazing location, right on the beach overlooking the Indian Ocean, and wonderfully friendly staff. Rudi welcomed us with the news that we'd been upgraded which meant we had a HUGE room with private balcony and jacuzzi. Utter luxury!

This hotel really has an unbeatable location, backing as it does directly onto the Indian Ocean and a beautiful beach. We’ve used it as a stopping point en route between Cape Town and the Addo Elephant Park (although be warned that it’s a good 9-hour journey from Cape Town).

Great service, rooms, breakfast, everything. Can also highly recommend Christy’s Catch, the local rough-and-ready seafood restaurant, which is only a few minutes’ walk away.

A discreet, beautifully appointed beach house with spectacular views over the Indian Ocean. Bright, airy, colourful decor with incredibly well equipped immacutely clean rooms. Our large room had a very comfortable king size bed with good pillows, plenty of storage space and a comfortable sofa to lounge on. Each room has a Lavazza Espresso machine (wonderful coffee), fresh milk, full mini bar with lots of treats. Luxurious bathroom with large shower, a large jacuzzi bath, and lots of toiletries including lovely bath salts. No noise other than the sound of the sea! Large sitting out areas with 2 swimming pools, hot tub and direct access to a secluded part of the beach. Dinner is a treat - although there are restaurants in the area we would thoroughly recommend eating in for choice, taste and value for money. Excellent service, Paul is attentive and enthusiastic, the menu provided a choice of fresh cooked food, obviously the superb chef runs the kitchen very well. Good wines at sensible prices, great ambience at dinner, again with breathtaking views of the ocean. Breakfast was a great experience, again great choice of hot and cold foods, hot food made to order. Very helpful hosts, Heidi was on duty and is charming and a credit to her profession. Secure parking. We wish we could have stayed longer and shall do next time. St Francis Bay is a very unique location in the Eastern Cape in South Africa, up market, peaceful, interesting properties, much to see in the area and a lovely beach. The Sands entirely justifys its 5 star rating.

This is a lovely hotel on a beautiful beachfront. Our room was very attractive and spotlessly clean. Service was friendly, breakfast was wonderful, and when we left our car had been washed for us ! Saint Francis Bay is a super little beach town, upscale, but with a really relaxed vibe to it. Really enjoyed it.