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“Wouldn't stay anywhere else in Port Elizabeth” 5 of 5 stars
Review of African Pride Hacklewood Hill Country House

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African Pride Hacklewood Hill Country House
5.0 of 5 Hotel   |   152 Prospect Road | Walmer, Port Elizabeth 6001, South Africa   |  
Hotel amenities
Ranked #4 of 32 hotels in Port Elizabeth
Bielefeld, Germany
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Wouldn't stay anywhere else in Port Elizabeth”
5 of 5 stars Reviewed May 1, 2012

As the name suggests, this is a true Country House hotel with period furnishings and decor and old fashioned good service. The rooms are lavish, and we had the most comfortable bed I have slept in for years. Food is superb - the only problem is eating too much! Good selection of wines and staff are knowledgeable about their selection. Staff can't do enough for you. It is a shame that modern faceless hotels are becoming popular - give me this style of hotel any time.

Room Tip: The rooms with front balcony are fabulous in the summer.
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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59 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Chelmsford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 24, 2012

A lovely hotel, with a Colonial ambience. Rooms were extremely spacious and tastefully appointed. Much attention to detail with many room extras including comprehensive coffee machine, fruit basket and homemade shortbreads. We eat in the hotel restaurant - don't eat anywhere else - it was superb and great value for money. The breakfast was the best throughout our trip. Only stayed one night prior to our flight home but would highly recommend to anyone visiting the area.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
122 reviews 122 reviews
31 hotel reviews
Reviews in 57 cities Reviews in 57 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 5, 2012

We had a nice stay here - room was beautiful and spacious, tennis court and swimming pool were great to use. The service was hit or miss, upon early arrival we were very pleased to find our room was ready. However, we never received our 'welcome basket' even after asking 4 times, lunch service was slow as a business group took priority over us and we never received any information on the area, meal times etc.. However the big redeeming factor was one of the best dinners I have ever enjoyed in my entire life. The food was truly delicious, service very quick and friendly and we dined on the veranda overlooking the pool - very romantic. Overall a great place to stay if you visit PE/Walmer or even just connecting through the airport (very close by but no noise disturbance).

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 29, 2012

But a mix of a would-like-to-be high quality guest house and museum of the British Colonial Empire..... Still as they call themselves a 5 stars luxury hotel then this review will be made using this qualification. It is also part of the African Pride "chain" but having been to another AP property recently (Crystal Towers in Cape Town) then this one falls way behind a real 5 stars hotel...

The place itself is an old Victorian style manor in a residential area. It has its style - rooms and common areas being decorated with "things from the past" including porcelain and cuttlery. Sometimes nice but most of the time not appealing to me. Bathroom was not a bathroom but a fairly large room that was turned into a bathroom with a small shower in one corner. Water pressure in the shower extremely weak and temperature could not be adjusted properly due to the lack of hot water. Sometimes worn out carpets on the floor, even in the bathroom - has anyone thought of people who are allergic to dust, mites and mold (I am)???? Good on demand breaksfast and nice food and wine list - still nothing neither special nor extravagant. Small car park, small swimming pool (was not cleaned until early afternoon when we were there) - do not expect to play any tennis on their court..... Stall friendly and attentive to your needs.

In short if you are not a fan of the British Empire good old days then look for another place!

  • Stayed February 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town, Western Cape, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2012

A wonderful experience. As a dedicated road worrier which spend a lot of time in hotel rooms, this was a very pleasant experience. It was personalised, the room was awesome. My supper was amazing. Will come back again and again

Room Tip: Any one - only 8 rooms to choose from. I stayed in the Elazabeth Room
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  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deganwy, North Wales
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 3, 2011

Hackwood Hill was just a stop over on our way to Shamwari Game Reserve, but how we wish we could have stayed longer. Michael greeted us so well, the Hotel oozes olde world charm. Our room was spotlessly clean and the little touches that the hotel provided made us feel so special. We ate in the restaurant that evening, the food was excellent and Iwan was the perfect host. The Location was very convenient for the Airport. Thank you for giving us a very special stay.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seal Beach, California
Top Contributor
95 reviews 95 reviews
32 hotel reviews
Reviews in 46 cities Reviews in 46 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed November 16, 2011

A very comfortable room and bed, along with a friendly and helpful staff, make this a winner. Like staying at a Victorian estate house in England. Good, made to order breakfast. Located on a quiet suburban side street on a large garden estate, less than 10 minutes from the Port Elizabeth airport. A fun change of pace from corporate hotel chains.

This inn is a part of a hotel group which includes the Pumba private game reserve, an hour's drive away. The staff arranged for a discount day's game drive with dinner, which was an exciting adventure well worth the drive (or a transfer can be arranged).

If you have a car, try the restaurant Ginger for dinner--reservations essential. There are no notable attractions or restaurants within walking distance.

Room Tip: All the rooms are quiet and comfortable, with large adjoining baths.
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  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about African Pride Hacklewood Hill Country House

Address: 152 Prospect Road | Walmer, Port Elizabeth 6001, South Africa
Location: South Africa > Eastern Cape > Port Elizabeth
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#3 Luxury Hotel in Port Elizabeth
Price Range (Based on Average Rates): $$
Hotel Class:5 star — African Pride Hacklewood Hill Country House 5*
Official Description (provided by the hotel):
Surrounded by a lush country garden abundant with birdlife, discover serenity, luxury and privacy at an elegant Victorian Country House in the leafy suburb of Walmer. One of the few remaining Victorian Manor Houses in Port Elizabeth, African Pride Hacklewood Hill Country House offers every comfort and a stylish dining experience with its cordon bleu cuisine, impressive vintage wine collection and an authentic wine cellar. Winner of an American Express Fine Dining Award the beautifully appointed restaurant boasts period pieces, silver service and magnificent brass candelabra that takes the diner back to an elegant bygone era whilst they dine on five-star cuisine. A sparkling pool with secluded lounging areas for sun lovers and a tennis court, add to the relaxed atmosphere and friendly staff are on hand to cater for your every need. Superbly decorated and furnished with antiques, fine fabrics and beautiful paintings for the discerning GUEST. Spacious air-conditioned bedrooms offer every comfort in the classic country house tradition, each leads onto a private balcony overlooking the garden. The elegance of the Victorian era is continued in the large bathrooms with feature bath tubs, separate showers, heated towel rails, terry towel bathrobes and romantic candles. Indulge in a game of croquet or have fun playing board games in the sun. Outstanding beaches, coastal walks, picnics horse riding, scuba diving, bay cruises, yachting, historical tours and golf nearby. ... more   less 
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Also Known As:
Hacklewood Hill Country House Hotel Port Elizabeth
Hacklewood Hill Country Hotel

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