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The Beach Hotel: Traveler Reviews

4.0 of 5
Marine Drive, Summerstrand | Beachfront, Port Elizabeth 6000, South Africa
Hotel amenities
Ranked #18 of 35 hotels in Port Elizabeth
3.5 of 5 stars 60 Reviews
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60 reviews from our community

    Trip type
Traveler rating
    5
    23
    20
    6
    6
Date Rating
duenorth12
Anchorage, Alaska
Reviewer
5 reviews
4 helpful votes
“An Average Place to Stay Overnight”
3 of 5 stars Reviewed January 4, 2012
1
person found this review helpful

My family and I stayed 1 night at The Beach Hotel at the start of our week traveling the Garden Route. The hotel itself is older and a little worn, although that is somewhat off-set by the personality of the property. The rooms themselves were looking their age but were at least reasonably clean. The majority of the staff were very helpful, particularly the bell-men and front desk stop, but the service from waitstaff in the restaurant was pretty horrible.

All-in-all The Beach Hotel was a fine place to stay for one night. If you're going to stay longer however, there are other options that will prove you a better value for your money.

  • Stayed December 2011, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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AlphaShark
Dublin
Senior Reviewer
6 reviews
1 helpful vote
“Service, Staff, Choice & Location make up for tired accommodation”
4 of 5 stars Reviewed December 1, 2011

I Acknowledge some of the other reviews concerns about rooms etc being tired but in my view the location, staff, food, views, and value make up for it.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Princess474
Franschhoek, South Africa
1 review
“Charming place for catching up with friends and a light meal”
4 of 5 stars Reviewed November 26, 2011

The hotel is a wonderful place. We had a light lunch in the lounge of this grand hotel. The staff very very friendly and attentive. The menu presented was stylish and the meal sublime. My friends from the UK, have enjoyed their visit to PE. We shall be coming back again in February 2012.

  • Stayed November 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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bytheseaMaine
maine
Contributor
11 reviews
4 helpful votes
“Close to Airport”
3 of 5 stars Reviewed October 26, 2011
1
person found this review helpful

Stayed at this hotel for one night . Chose it because of it's proximity to the airport, it really is less than 10 minutes away! Public areas were attractive and the staff was friendly. We stayed in one of the less expensive rooms and ours was very clean, nicely decorated, and in good repair. We had dinner at "Ginger" and it was good but not exceptional. Nice beach was right across the street, and a casino, shopping mall complex was right next door. Was busy and vibrant during the day but we did not like the vibe at night.

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Stevenedgson
1 review
2 helpful votes
“Never stay at the beach”
1 of 5 stars Reviewed October 24, 2011
2
people found this review helpful

Stayed as part of a trip to south africa. Arrival was poor. Extra bed in our room was not ready for my daughter. There was mould stains in the bathroom security chain was broken. Dirty rooms. TV was so old that the remote control unit had no readable buttons. There was also wires hanging from the sockets Had dinner in restaurant and food was very poor stail rolls etc. They asked if we wanted wine gave us a list and eventually asked what we wanted after they cleared the main course plates. Breakfast also was really bad. I would advise anyone considering thus hotel to look else where as it is definitely not a 4 star.

  • Stayed October 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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PEHG_Marketing, General Manager at The Beach Hotel, responded to this review
November 9, 2011
Dear Stevenedgson ,

Thank you very much for detailing your experience of our hotel on your recent stay with us, as it will certainly help in isolating where we went wrong. We are currently busy on a room’s refurbishment project, and are constantly working at uplifting our staff to meet the required standards that our guests rightfully and traditionally have come to expect from the Beach Hotel.

We most certainly do apologise for the inconvenience you have experienced during your last stay with us, however we hope to have the opportunity of welcoming you back to The Beach Hotel in the near future to be able to provide the 4 star experience experienced by our many other guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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The Beach Hotel Also Known As

  • Beach Port Elizabeth
Address: Marine Drive, Summerstrand | Beachfront, Port Elizabeth 6000, South Africa

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