We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Pleasure to Stay at Plettenberg Park” 5 of 5 stars
Review of Three Cities Plettenberg Park Hotel & Spa

Save Saved
You added Three Cities Plettenberg Park Hotel & Spa to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Three Cities Plettenberg Park Hotel & Spa
5.0 of 5 Hotel   |   4 Robberg Road, Plettenberg Bay 6600, South Africa   |  
Hotel amenities
Ranked #8 of 15 hotels in Plettenberg Bay
Castleford, United Kingdom
Top Contributor
59 reviews 59 reviews
40 hotel reviews
Reviews in 35 cities Reviews in 35 cities
99 helpful votes 99 helpful votes
“Pleasure to Stay at Plettenberg Park”
5 of 5 stars Reviewed February 5, 2010

We stayed for new year at the above hotel, and stayed in room 210 - was just fantastic. We are quite picky about standards in hotels, and like good service by great people, but are quite laid back with staff, and the staff here were FAB!

Its a young team, and Kevin who I believe runs the FOH show (or seems to!) is very efficient and leads a team of thoroughly enthuiastic staff.

Room 210 has the shower that has the big glass windows - which is great until a helicoptor flies past - you just smile and wave! It seems to be a lot larger than the other rooms, and the decor is wonderful. Pale blues; ocean colours. We could have lived in there. Marks on (cream) sofas that have been mentioned before, just pales into the wonderful view that is your room.

The chef, again, a very calm chap, but so enthuastic about food. You need to book in the day before for your dinner, but it is wonderful. He also wants your feedback. He wants to know what you thought of it!! I thought this was a good touch, and great for his development.

Downside - taxi's - you're quite far out. Try not to get the crazy taxi driver we did - bless him! Wonderful stories though!
The bill - check your bill. <msg to hotel - you need to get hotter on this!)
Other people - why are people so miserable when you go on holiday? Just say hello! It doesn't hurt!

Apart from that, the views are great, the smell of the sea....drinking your wine as the sun goes down and meets the sea....the wind in your hair. See I'm back there again....

  • Stayed December 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

46 people have reviewed this hotel

Traveler rating
    33
    7
    2
    2
    2
See reviews for
9
29
1
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
New York, New York
1 review
5 of 5 stars Reviewed January 22, 2010

After a long day of traveling, my partner and I were several days into our 2-week South African vacation when we arrived at the Plettenberg Park, a hotel suggested and booked by our travel agent back home. Weary and slightly on-edge, we drove through the gated entrance and around the wooded bend, and were met at the building’s entrance by a smiling, gracious young man holding two glasses of champagne. Kevin greeted each of us personally, handed us our glasses, and told us to simply follow him inside. The car and luggage would be taken care of. We immediately relaxed, and we knew at that moment that we were in for an amazing stay!

We were shown around the hotel’s beautiful grounds, then to our unbelievable suite (Room 210), where our bags were dropped off. We had arrived rather late and hadn’t had dinner. Even while we were prepared to run back into town and grab some snacks to hold us until morning, we received a call from the head chef asking about our menu preferences for dinner. Although it was time for the kitchen to close, the hotel arranged for us to enjoy a wonderful meal before retiring to bed. Totally unexpected and so appreciated!

Overall, the service provided by Kevin and the staff was top-notch!! We loved our room and the hotel so much that we amended our travel itinerary (we were only booked for one night) and stayed for another night. Yes, it was definitely pricey, but so worth it! We were treated like family, and we enjoyed getting to know the friendly staff. Each day we felt invigorated by the crashing waves below the hotel, the tasteful decor, and the luxurious room we retired to each night. Breakfasts were deliciously prepared, and we opted for another fantastic dinner at the hotel for our second night. We enjoyed the meals so much, we selfishly tried to lure the chef to New York so we could enjoy his cooking more often. Alas, no luck! :-)

We’ll definitely be back! Such top-notch accommodations and service are rarely found, and even now we talk about the Plettenberg Park as our South African “home away from home”. Highly recommended!

  • Stayed January 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holland
Top Contributor
107 reviews 107 reviews
31 hotel reviews
Reviews in 48 cities Reviews in 48 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed October 6, 2009

Plettenberg Park hotel has been without any doubt the highlight of our vacation in respect to location, service and comfort. The hotel is situated on a cliff within a national park and is an oasis of peace and tranquillity. The hotel is overall very comfortable, nicely decorated and very clean. The rooms are very spacious and spotless clean, decorated with taste in nice soft beach tone colours. The beds are very comfortable and big. If you have one of the corner sea view rooms you can enjoy a shower with a 180 degrees view over the ocean on top of a cliff - a real experience. The service in the hotel has been unmatched during our vacation. It is excellent. One very nice touch is the chef discussing diner with you during breakfast to personalise it and cook it to your liking. A nice thing when you get back from an exciting day. Food overall is of a very high standard. This hotel is a real recommendation for anyone that enjoys comfort, high standards, tranquillity and top service. The Spa is also a real recommendation. Overall waking up with the sound of waves on the cliffs below and getting pampered all the way through makes this a stay you will never forget., A real jewel in the Plettenberg area.

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed September 3, 2009

We held our wedding here at the luxurious Plettenberg Park Hotel earlier this year and what a wonderful experience it was!
We loved it so much that we just booked out 1st year anniversary back there next year.
Firstly, let me just say, if there is the smallest fault with any hotel, I will find it.
I am happy to say that I could not fault a single thing with this venue, the service, staff, organisation, quality of food or room standards of this impecable establishment.
Having never seen the venue before we arrived (from the UK), most people would say we were taking a gamble to hold our wedding there. But I had not a single doubt that it would all go smoothly from the the very first phone call I made with their Manager, Ms Walda Meyer. Incredibly organised and friendly, professional, one step ahead at all times in absolutely everything leading up to, and the big day itself. I have never been so laid back or felt in such capable hands at an event. The staff were thinking for us the entire time, it ran like clockwork, exactly how your wedding day should be, stress free and loads of fun!
The spectacular views speak for themselves, the first time I stepped out on the terrace they literally took my breath away. Beautiful rooms very tastefully designed as well as throughout the hotel. Infinity pool with views over the ocean and lake, private beach, delicious food prepared to perfection, clean, comfortable, friendly, quiet, nothing was ever a problem and both we and all our friends and family had an amazing time during our stay there.
Yes it is expensive, but for a pleasant change, you are paying for what you get, and some.
I cannot recommend highly enough to stay here and cannot wait to visit again!

  • Stayed February 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NL
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 16, 2009

We stayed at the Plettenberg Park hotel during our trip to South Africa, a trip we thoroughly enjoyed. We stayed at several top notch hotels/lodges however Plettenberg Park hotel stood out in a negative way. True the views are great and the setting is awesome, the rooms are very large and the design is OK, however at this level, you need to deliver more,... service was just below all standards. Our fireplace did not work, which can happen, but they seemed unable or worse unwilling to fix it. The floor heatng (neccesary in August!!) did not work either and again, there was no active support, just very uncreative/uninspired support. They forgot our wake up call at day of departure, forgot to give our credit card back. We would not blame the people who worked there, for they seemed very young and very unexperienced, hej it is good to give everyone a chance, however, during our 3 days stay, management was absent, only on the last breakfast some kind of manager popped up (hej we need to pay a bill) and she was totally unaware of anything taking place in her hotel. So the place has great potential, but with the competition of beautiful hotels in magnificent SA, they need to pay more attention and manage the place!!

Stayed August 2009, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boulder, co
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 26, 2009

Our stay was not only a trip of a lifetime but a truly spiritual experience. The service, scenery and ambiance are all unmatched. Just go there - you'll be treated like royalty.

Stayed May 2006, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 10, 2008

I spent two nights at The Plettenberg Park Hotel on the 7th and 8th of March 2008 and thought I have to write a few lines to clear up some misconceptions in previous Tripadvisor reviews of this establishment.
The attentive staff (Brett, Kyle, Cindy, Lizelle, Tyler and the rest of their team) really made my stay extra special and provided fantastic service at all times without being overbearing or intrusive.

Whilst some of the lightly coloured couches in the bedroom could do with a good cleaning, the bedlinen, beds, tablecloths, towels and all furniture and decor in communal areas were brand new and sparkling clean. Coupled with the fact that the pool has beautiful lake views and sea-facing views, it sounds like the hotel has undergone a major upgrade all round since reviews posted pre-2008.

No request was too much trouble for the staff and I loved the flexibility of the chef Lizelle, who phoned and enquired what I would prefer for mealtimes and who exceeded my expectations every time!

This hotel is indeed expensive accommodation, as mentioned in previous reviews, however, my experience is that they cater for the well-heeled traveller who places a premium on service and overall quality, rather than being solely price-sensitive. That said, the mini bar was well priced in international terms, as was the wine list in the main dining room whilst all food was of a very high standard. The en-suite bedrooms are hugely spacious and that in itself makes the price worthwhile for me as well as making a refreshing change from matchbox-sized European hotel rooms.

The staff organised a beautiful picnic lunch (complete with parasol, picnic basket, ice bucket, drinks, blankets and towels) for me on the hotel's private beach which is inaccessible by road, and therefore completely unspoilt. As a single traveller I appreciated the attentiveness of the staff members at Plett Park, since one is easily overlooked when travelling alone in bigger sized hotels.

I spent an unforgettable two nights at Plett Park and I'm in the process of finalising my next booking. This is the ultimate get-away for a long weekend or a 4-night stay if you're craving restorative sea views, tranquility, peace, great spa treatments and fantastic food and service.

Stayed March 2008
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Three Cities Plettenberg Park Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Three Cities Plettenberg Park Hotel & Spa

Address: 4 Robberg Road, Plettenberg Bay 6600, South Africa
Location: South Africa > Western Cape > Plettenberg Bay
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Spa Hotel in Plettenberg Bay
#7 Romantic Hotel in Plettenberg Bay
#8 Luxury Hotel in Plettenberg Bay
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Three Cities Plettenberg Park Hotel & Spa 5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Fastbooking, Expedia, Tingo, Priceline, Travelocity, TripOnline SA, Despegar.com, BookingOdigeoWL, Venere and Agoda so you can book your Three Cities Plettenberg Park Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Plettenberg Park Hotel Plettenberg Bay
Plettenberg Park Hotel And Spa
Plettenberg Park Bay

Owners: What's your side of the story?

If you own or manage Three Cities Plettenberg Park Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.