We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel, Great Views and Convenient Location” 5 of 5 stars
Review of The Plettenberg Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added The Plettenberg Hotel to your Saves list
The Plettenberg Hotel
5.0 of 5 Hotel   |   40 Church Street, Garden Route | P. O. Box 719, Plettenberg Bay 6600, South Africa   |  
Hotel amenities
Ranked #2 of 15 Hotels in Plettenberg Bay
Certificate of Excellence 2014
New York
Top Contributor
72 reviews 72 reviews
29 hotel reviews
Reviews in 45 cities Reviews in 45 cities
88 helpful votes 88 helpful votes
“Great Hotel, Great Views and Convenient Location”
5 of 5 stars Reviewed November 8, 2012

We stayed here for three nights during our Garden Route trip. The hotel is beautiful and has a spectacular view of the ocean from the dining room, the dining patio and some of the rooms. Our corner suite had two balconies overlooking the bay.

We had dinner at the hotel all three nights and each meal was delicious. The service was attentive and the menu had a large selection so we didn't have to repeat.

The hotel is conveniently located to most of the Garden Route major attractions. It was very easy to get to the N2 and everything we wanted to do was no more than 40 minutes away.

Room Tip: We stayed in room 65 which is in the annex building right across the street. This building was just...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
formosabay, General Manager at The Plettenberg Hotel, responded to this review, November 12, 2012
Your positive feedback is greatly appreciated. I will pass your kind comments on to my team. We look forward to welcoming you back to The Plettenberg, on your next visit to the Garden Route. Lisa Knight
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

293 reviews from our community

Traveler rating
    220
    51
    12
    7
    3
See reviews for
46
187
6
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed November 5, 2012

We arrived at the hotel on 29th October 2012. The staff in this hotel were very friendly, helpful and professional from the first minute when we arrived. The hotel has great views. We stayed in room 60, which was very spacious, clean and relaxing. The hotel has an overall feel of being relaxing and you could easily spend your day around the various areas, with a book and a glass of something. We enjoyed an evening meal in the restaurant, which was very good indeed. The menu was varied and there was a good wine list. This is definately a 5* hotel, which I recommend wholeheartedly.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
formosabay, General Manager at The Plettenberg Hotel, responded to this review, November 12, 2012
I am delighted that you had a relaxing stay at The Plettenberg, and a wonderful meal at our Seafood restaurant. Thank you for taking time to post a review. Lisa Knight
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
australia
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 4, 2012

Spent two nights here and didn't want to leave. The management and staff were wonderful, nothing was a problem. The room was very comfortable, and serviced beautifully daily.

Would recommend anybody wanting somewhere special to stay to put The Plettenberg on their list. We look forward to returning someday in the near future to enjoy it all again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
formosabay, General Manager at The Plettenberg Hotel, responded to this review, November 12, 2012
Your wonderful comments regarding your recent stay are greatly appreciated. We look forward to welcoming you back to The Plettenberg. Lisa Knight
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed October 26, 2012

Have just returned from yet another stay at The Plettenberg. This really is one pf my favourite places to stay in the world. Both the management Johan and Lisa and all the staff are always so welcoming and friendly, remaining always professional. The rooms are everything you would expect from a 5star hotel, spotlessly clean and every attention to detail is taken care of. The food in the restaurant is not too be missed. This review would not be complete without mentioning the hotel is in the most stunning location, with the most spectacular, breathtaking views. All of these things make the Plettenberg a very special place to stay. Until the next time..............

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
formosabay, General Manager at The Plettenberg Hotel, responded to this review, November 12, 2012
I am thrilled that once again you enjoyed your stay at The Plettenberg. Myself and my team look forward to seeing you shortly. Lisa Knight
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 22, 2012 via mobile

I showed up here with grease on my face after changing my tire up the coast a ways. I was weary from a few days driving from Durban, and had pulled into the other hotel in plettenbrg on the rock on the ocean thinking this might be the best place in town, but was treated absurdly by the staff there. When I got here and saw the Relais and Chateaux plaque I was pretty psyeched, because they must have the best training in the world, and instead of looking down at me, a guy grabbed my bag and even offered to clean my car for me. A beautiful woman at the desk gave me a great rate (relatively, it isn't cheap, but it was mid winter and things were slow) on a suite and never once mentioned the grease nor made it awkward, and I was treated the next morning to a stunning view, one that I only see equaled in places like the south pacific.. I stayed a few extra days and still appreciate this place. For customer service, any relais and chateaux place is going to be as good as it gets, and it's a pleasure, like staying at a rich uncles house and being treated to his best.. without the sad and comical results of subtle or not so subtle greed that can dominate so many hospitality interactions.

Stayed November 2011, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
formosabay, General Manager at The Plettenberg Hotel, responded to this review, November 12, 2012
Thanks so much for your positive comments. I am delighted that you had a wonderful experience at our beautiful hotel. Lisa Knight
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 16, 2012

The Title of this review says it all!
I stayed over for one night on a business trip. After a 16 hour journey from London I was welcolmed by name when I arrived, that's a first at a hotel I have never visited before, and was promptly shown to my room. One of the things that stood out for me was that the staff are obviously encouraged to learn the guests names, as many of them had learned mine even without engaging me. The location and views are wonderful and the room was very large and spotlessly clean. I had a good meal in the Restaurant and a great nights sleep. I am going back for 2 night next week when I visit again from the UK.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
formosabay, General Manager at The Plettenberg Hotel, responded to this review, October 17, 2012
Thank you for you positive comments regarding your first visit to The Plettenberg Hotel. I appreciate your feedback, and myself and my team are looking forward to welcoming you back next week. Lisa Knight
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxfordshire
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 16, 2012

We stayed at The Plettenberg for 2 nights in late September, largely because we could not get these dates at the Beacon Island, where we had stayed previously, and thought that was fantastic. But this hotel surpassed all expectation; the receptionist could not have done more for us on arrival, moving us to a beautiful ground-floor room to suit my wife, who has limited mobility. The room standard was fabulous, and the restaurant breakfasts, sitting on the terrace with a breathtaking view of Plettenberg Bay, could not have been bettered. The assistant manager, Johan, went out of his way to ensure we had a great stay, and could not have been more helpful and attentive.

Room Tip: The hotel has only 35 rooms, all of which seem excellent. You might like to go for the Blue Wing tho...
See more room tips
  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
formosabay, General Manager at The Plettenberg Hotel, responded to this review, October 17, 2012
Thank you for your valuable feedback regarding your recent stay at our beautiful hotel. I am glad that you enjoyed the amazing views across the bay from our rooms. I will pass your positive comments on to my wonderful team. I look forward to welcoming you back personally to The Plettenberg on your next visit Plettenberg Bay. Lisa Knight
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Plettenberg Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Plettenberg Hotel

Address: 40 Church Street, Garden Route | P. O. Box 719, Plettenberg Bay 6600, South Africa
Location: South Africa > Western Cape > Plettenberg Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 15 Hotels in Plettenberg Bay
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Plettenberg Hotel 5*
Number of rooms: 37
Official Description (provided by the hotel):
The Plettenberg - situated on a rocky headland in Africa's most spectacular coastal resort - is the ultimate escape. The 37 luxury rooms and suites, showcase the most breathtaking vistas in Southern Africa. With views of the ocean, mountains and endless stretches of golden beach, The Plettenberg is situated in the heart of the adventure-rich Garden Route, world-renowned for its excellent selection of outdoor activities. From regular dolphin and whale sightings to bungee jumping, treetop canopy tours and other more daring pursuits in the surrounding countryside. The Plettenberg is the ideal place to both relax and unwind - or recharge and reinvigorate - through a series of sensational endeavours. At The Plettenberg the charming service, exceptional cuisine, which is overseen by The Collection by Liz McGrath’s Grand Chef, Peter Tempelhoff, and the setting combine to create the ultimate story, one of a South African seaside property unlike any other. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Agoda, Splendia, Despegar.com, getaroom.com and Priceline so you can book your The Plettenberg Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Plettenberg Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.