We arrived for a 3 night stay in heavy rain with good signage on an unpaved road which our little hire car did fine with. When we got to the main gate we were greated with a smile and asked to park by the gate and be picked up by a ranger as our hire car would not make it through the mud on the road in, she was right! The land rovers used really did go through anything and needed to in all the amazing landscape on our safaris.
Our luggage was unloaded and taken to our room as we were welcomed with THE BEST hot chocolate ever followed by a walk around the main building. The main restaurant and lounge had open fires and made for a lovely atmosphere.
When shown to our room we could not believe we were on safari, we were at the water lodge, the room (number 6) was huge. We had a bath in the lounge, private pool, balcony, walk in shower, heated floors, free laundry service, free drinks, free welcome snacks... The list goes on.
Our ranger for safari drives was Freedom. He was amazing, very knowledgable and lots of fun. We had as much fun driving in the land rover on the variable terrain searching for animals as watching the great creatures, well almost. We saw 4 of the big 5 we could not find the leopards who are extremely hard to find as they hide in the valleys in the reserve. We did however see the white lions and 1 yr cub just after a kill which i cannot put into words. Freedom did everything he could to get us as close as possible, within a couple of metres or closer, of the animals but was carefull not to intrude into their space and backing off when required.
We did not spot the lions at all our first 3 rides but on returning from our 4th ride siting down for breakfast Freedom rushed over and apologised for interupting before we ordered but said the white lions had been spotted, we had been dying to see them, and asked if we would like to go back out unscheduled, hell yeah! That is what i call service. The rangers communicate through radios on different routes to help each other spot the animals to help everyone get the best experience.
I must not to forget to mention it was winter and when we return to are room for the evening the fire was set to be lit and under the covers we had our own individual hot water bottles heating our bed!
Thank everyone at Pumba for an amazing visit!!!