Grazia has a fantastic location, with its beautiful view over the rolling waves. Also, the ambience is superb. I would recommend that EVERY restaurant owner in South Africa, if not the world, should pay Grazia a visit to comprehend that music does not need to be loud, that conversations may be conducted in normal tones, and that good service brings people back although the food may be, well, bland. I have always found the service to be above average; in fact, excellent, friendly, courteous. At least, this has not changed. But, the food.... At Grazia, my favourite dish is a pizza. Yep, I am somewhat of an aficionado of this type of pie, and to be honest, the pizza I had at Grazia was unexpectedly below standard. The toppings were fine, but the crust was simply awful. I scraped the toppings off and consumed them. However, I should have been warned after my encounter with the snails. The sauce, so liberally soaking the escargots, tasted great but the snails were cold. If I were a betting man, then my guess would be that there is a new chef in the kitchen...sigh....
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
May 2, 2013
I always welcome constructive criticism as without it we cannot keep our standards and quality of our food, I would appreciate to know if you did point out to our management, the problem with your meal, and the date of you visit our restaurant, as I have investigated with them and they do not recall any complaints.
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Hopefully we will not disappoint you in future, our chef Eric has not left, he is very much in charge, it is unfortunate that the problem was not pointed out to him, he does not recall any complaint at all about pizza bases.
Once again mine and Eric Apologies. (ERIC HAS BEEN THE CHEF HERE FOR THE PAST 10 YEARS)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.